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JJWalker

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Everything posted by JJWalker

  1. Never mind! I simply repaired and reinstalled Microsoft Office and it solved the issue here. Thanks for your help with installing the beta update, hopefully this won't reoccur.
  2. Should I still make it an exception? I double click on the Word app but it pops up with this image still. I've restarted my pc since updating Malwarebytes and this still happens. Its only happened with Word and not Excel etc.
  3. Sorry in the delay, I've attached the zip file to this reply. mbst-grab-results.zip
  4. I have the ZIP file from the Malwarebytes Support Tool should I just upload the whole thing here?
  5. Hi Seems I'm one of the same people who have had a Office product blocked by Malwarebytes in the last couple of months. I've downloaded the beta update; however, Word is still blocked as ransomware. Any help??? Also just to double check, how do I check that it is definitely not ransomware just for peace of mind? Thank you.
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