mbguest123
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Posts posted by mbguest123
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Just now, cli said:
Thanks for reporting, this has been fixed.
Thank you. Should I just go ahead and restore the files or just delete them?
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Just now, cli said:
Can you attach the file detected? I believe we fixed it, but can't tell if it is based off this log. Thanks.
how do I attach the file? Restore then upload to here?
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It found the same file twice. Here is the log. Please check to confirm both are false positives.
Thank you.
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Thank you. I will attach the scan report export after the scan is done, but I can go ahead and ignore this detection?
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Hello.
It is still scanning now but I think this detection is actually MB support tool
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Please find attached a custom scan and a full scan. Both with no positives.
Thank you.
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12 hours ago, Maurice Naggar said:
Hello.
There is one item in the Quarantine area of Malwarebytes; but you need to be able to Open the program in order to "see" it or do anything for it.
Quarantine Information
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2020-07-03T00:03:21Z | C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20060.19005.0_x64__8wekyb3d8bbwe\VIDEOPROJECTSLAUNCHER.EXE [file | Malware.Generic.3322094241]Q: Is there any other means for you to get a new copy of VIDEOPROJECTSLAUNCHER.EXE
You appear to be logged in with an Administrator-level account, so that ought to allow you all access rights.
Could yu possibly see if you could ( temporarily ) exit out of AVG antivirus ? [ in the hope that that will help some ]
[ 2 ]
Could you please make sure that Malwarebytes for Windows is all up to date.
Start Malwarebytes. Click Settings icon at the top. Look for the General tab.
Next click the button " Check for Updates ".
Thank you for your reply. MB is up to date. I already deleted the file. I ran multiple tests with AVG and MB, they all came out clear. Can you please confirm that I dont have viruses on my system?
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Hello. I got a false negative videoprojectslauncher.exe, but for some reason I cannot restore the file. It says access is denied. Someone from staff told me that he foun some errors in my logs. Is this virus related? I'm also running AVG
"Not sure why is that happening but I've spotted some failures in your logs. "
Error: (06/14/2020 07:43:16 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MBAMService.exe, version: 3.2.0.890, time stamp: 0x5e4bfca6
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc00000fd
Fault offset: 0x000000000003c43a
Faulting process id: 0xeec
Faulting application start time: 0x01d6416603b8d110
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d65634e4-3222-4024-b238-72df1875a52a
Faulting package full name:
Faulting package-relative application ID:Error: (06/26/2020 11:04:55 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Malwarebytes Service service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. -
1 minute ago, TwinHeadedEagle said:
Not sure why is that happening but I've spotted some failures in your logs.
Perhaps you can try with Reinstalling MalwareBytes. If that doesn't help then there's some problem with your system.
I also have AVG running.
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Just now, TwinHeadedEagle said:
Not sure why is that happening but I've spotted some failures in your logs.
Perhaps you can try with Reinstalling MalwareBytes. If that doesn't help then there's some problem with your system.
Ok. is this virus related?
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3 minutes ago, TwinHeadedEagle said:
It is a part of some of Windows's feature that might fail to work if this file isn't present.
Hello, I updated malwarebytes and rebooted the pc but i still cant restore the file. Access is denied
FRSTENGLISH.EXE
in File Detections
Posted
Thank you for your time.