[Malware AI picked up a file that I think might be a FP]

Thank-you for the confirmation, And Thankyou Porthos

[Malware AI picked up a file that I think might be a FP]

Hi,

I just wanted to check, now that my post has been moved to the correct section, if anyone from the FP section should check to see if this AI warning was a true false positive.  It seems like the work that prothos did was correct, as when I restored the file and have scanned again, I haven't had anything come back as detected.  

Thanks for taking the time to confirm.

[Malware AI picked up a file that I think might be a FP]

That sounds like good news.  I have three questions now.

1.) should I wait to do another threat scan until I hear from the expert in the FP section, when this topic is moved to the correct section? 

2.) This might be a stupid question, but should i be concerned that this file can be downloaded from this forum?  I see that it is a client setup file.  Just want to make sure its nothing identifiable to my specific computer

3.) Can I now delete the copied file and zip folder from my desktop?

 

Thankyou

[Malware AI picked up a file that I think might be a FP]

I hope i did this correctly.  Thankyou for walking me through this

ScreenConnect.ClientSetup.zip

[Malware AI picked up a file that I think might be a FP]

Ok.  Just so I'm clear. I will click restore on the quarantined file, and then it will give me an option to copy it to the desktop, where I will be able to right click and compress into a zip file.  After I have done that do I delete the file on the desktop?  Will this impact the app if its a FP?  I apologize for the simple questions, I just want to make sure I do this properly.  Instinctively, it seems like a bad idea to restore the "possible" malware, so I want to make sure I do this in the right order. 

[Malware AI picked up a file that I think might be a FP]

I also initiated a ticket, where I sent the FRST logs.  Should I wait on the reply?  If this is most likely a FP I don't mind waiting to hear back from the support team, but if you think this should be tackled right away, I will provide the further logs.  I have quarantined the file but im not sure how to zip it.  

 

Thanks again for your support.

[Malware AI picked up a file that I think might be a FP]

Thanks for moving it.  I have attached the log file

malwarebytes.txt

[Malware AI picked up a file that I think might be a FP]

Thanks in advance for your help.  I recently did a threat scan and Malwarebytes AI detected a file as malware that is related to screen connect.  I just want to know if this is a false positive, as I have used screen connect for awhile.  I can attach the text log I saved of the quarantine.  I don't want to have anything identifiable on the forum so let me know the best way to attach the logs of the Malwarebytes scan.  Thanks.

[Real time protection turned off notification]

i have specific work software that might be using it.  My software guys probably loaded it.  I haven't personally added anything

[Real time protection turned off notification]

I ran it three days ago because of the false report for the phishing website block.  That was happening to a lot of people and was resolved with an update to MB

[Real time protection turned off notification]

ok thx

[Real time protection turned off notification]

not really???  3 people had downloaded it already... i'm a bit concerned

[Real time protection turned off notification]

 

this zip is safe to upload? No sensitive info from my pc?

[Real time protection turned off notification]

I see the upload zip file.  Should I attach it to this forum post?  Is the information ok to post here?

[Real time protection turned off notification]

i downloaded the support tool and gathered logs.  Do i need to attach them to this forum post (how do I do that), or is the automatic upload at the end of the log gathering procedure enough?

[Real time protection turned off notification]

Today when I turned on my computer I received a notification that one of my real time protection services was turned off.  When I opened MB premium program it showed that all services were turned on.  I tried shutting down my computer and turning it back on, but it didn't send me any notifications. 

I was just wondering if this was a random bug, or something I should look into further?

[Continuous Phishing Popup Notification]

I checked for updates, and restarted my computer, and I'm still getting the warnings