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Androidproblems

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  1. Thank you for your quick response once again. Final question before I decide how to proceed. In the case that malwarebytes did pick up the spyware/stalkerware in the past, and I clicked "remove/delete/quarantine" option that Malwarebytes gives for critical issues; would there still be traces of the app (let's say, if they left undeleted folders) or packages etc that your team of researchers would still be able to use to determine if there was the existence of such apps? I am likely to go this route anyways, but I just wanted to get a better understanding on how reliable the final results would be. Thank you so much for your time ncar.
  2. Sorry for the double post - I wasn't able to find a way to edit my last post. One follow-up question to your response - would there be malware/stalker ware app packages/ directories remaining on the device even if the app itself is deleted / quarantined? And this way we can determine if one was ever installed even if it was removed by Malwarebytes?
  3. Thank you again ncar for your quick expert response. This is definitely not the news I was hoping for. To follow - the data retrieval expert can likely break encryption (as he is doing so to retrieve my data on my automatically encrypted android). There still would be no pathways/directory to the log history? I will ask him to list all app/packages installed and will forward this list to your team for analysis ( I will gladly pay for this service to Malwarebytes), but what if Malwarebytes deleted / quarentened the app previously? What would be the ways of identifying this? If any?
  4. Hello Ncar, Thank you for your response. I understand that in Android there is a detection/scan history which can be accessed via the app under "scanner". Where would this be kept in terms of file systems? Wouldn't there need to be some sort of log to be able to demonstrate this history via the app?
  5. Hello, I apologize if this is the wrong section, I am new to the forums. I have a fairly urgent problem. I have reason to believe that I have a stalker/spy app installed from an ex-friend in one of my old phones. I ran a Malwarebytes scan previously and 2 issues were found with one (to the best of my memory) being called "update service". I didn't think anything of it at the time as it appeared to sound legitimate but I was recently made aware that this could possibly be a stalker app. The problem now is that my old phone is bricked (I am having a data retrieval company retrieve the data professionally) but I want to recheck these scan logs to see if my suspicions were true. Would anyone be able to tell me what directory I would be able to find my old Android scan logs? Also, if this isn't possible would I be able to reach out to Malwarebytes to see if they would have kept a copy of the scan logs? On the privacy statement it states that all detection results are sent to Malwarebytes. Sorry for the long post and thanks for your help.
  6. Hello, I have a fairly urgent problem. I have reason to believe that I have a stalker/spy app installed from an ex-friend in one of my old phones. I ran a Malwarebytes scan previously and 2 issues were found with one (to the best of my memory) being called "update service". I didn't think anything of it at the time as it appeared to sound legitimate but I was recently made aware that this could possibly be a stalker app. The problem now is that my old phone is bricked (I am having a data retrieval company retrieve the data professionally) but I want to recheck these scan logs to see if my suspicions were true. Would anyone be able to tell me what directory I would be able to find my old Android scan logs? Also, if this isn't possible would I be able to reach out to Malwarebytes to see if they would have kept a copy of the scan logs? On the privacy statement it states that all detection results are sent to Malwarebytes. Sorry for the long post and thanks for your help.
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