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JJantimalware

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About JJantimalware

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  1. Does v3.9.32 still support OS 10.10? I found a somewhat related thread here: https://forums.malwarebytes.com/topic/254950-latest-version-of-malwarebytes-will-not-download-on-mac-yosemite And in it there was a comment that indicated we could still install Malwarebytes on Yosemite: Also, https://support.malwarebytes.com/docs/DOC-1896says it does support OS 10.10 Yosemite, but then the "Usage Requirements for Malwarebytes for Mac v3" link in that same table that indicates it works for Yosemite (goes to:https://support.malwarebytes.com/docs/DOC-3379) says "Operating System: minimum macOS 10.11". This leaves me unsure whether 10.10.5 is still supported. Here's the issue: I'm helping someone with Yosemite (10.10.5) and use Malwarebytes myself (but not on Mac OS or iOS) so wanted to help them get this because they're having some issues I think Malwarebytes could help with. I'm not confident about upgrading their OS for them, and they don't have a backup method already either, so I'd like to just help them with the issue at hand. They seem to be having adware issues in Chrome, even with all extensions disabled, and didn't have any security apps. They thought they did, but that ended up being on a different computer (Mac laptop). I thought they were going to install McAfee, which is what they have on the laptop, but they installed Total AV instead. That one seems iffy, so I'd really like to recommend Malwarebytes to them and help them install it... and possibly remove Total AV as well. Is this possible?
  2. Does v3.9.32 still support OS 10.10? https://support.malwarebytes.com/docs/DOC-1896 says it does, but then the "Usage Requirements for Malwarebytes for Mac v3" link in that table there (https://support.malwarebytes.com/docs/DOC-3379) says "Operating System: minimum macOS 10.11". I'm helping someone with Yosemite (10.10.5) and use Malwarebytes myself (but not on Mac) so wanted to help them get this because they're having some issues I think Malwarebytes could help with. I'm not confident about upgrading their OS for them, and they don't have a backup method already either, so I'd like to just help them with the issue at hand. They seem to be having adware issues in Chrome, even with all extensions disabled, and didn't have any security apps. They thought they did, but that ended up being on a different computer (Mac laptop). I thought they were going to install McAfee, which is what they have on the laptop, but they installed Total AV instead. That one seems iffy, so I'd really like to recommend Malwarebytes to them and help them install it... and possibly remove Total AV as well. I don't really want to get into upgrading their OS and such.
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