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About Froide

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  1. Hello Maurice Naggar, Thanks so much for your help! I have run the Malwarebytes Support Tool, run the report, and attached the zip file as instructed. The bank's home page is https://www.chase.com/ . The browser I used was the most up-to-date version of either MIcrosoft Edge or Google Chrome. [FYI, now, when I visit Chase.com from either of those browsers, I no longer get the "Website Blocked Due to Trojan" warning. Nonetheless, I want to continue this process to ensure my laptop is secured.] mbst-grab-results.zip
  2. Hi, Yesterday, I downloaded a Malaware Bytes Premium trial and now keep getting this error message when trying to login on the website of a major bank. I previously used the free version of Malaware Bytes, along with Norton and then Webroot security suites, and ever had this problem before. I saw the following thread, on the same topic, in Malware Removal Help > Windows Malware Removal Help & Support > Website Blocked Due to Trojan, but the text the OP was directed to download is no longer available. Therefore, I'm making this new post seeking help to resolve this.
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