NasFar

Understood. Thank you so much Maurice!

Done! The new version detected 51 threats and removed them all. I also noticed that after telling me to restart my computer, I did, but it froze when the restart text starts and I had to manually keep pressing the power button to manually shut it off. In any case, below is the results of the final scan. Cheers, Malwarebytes test results June 30th.txt

By the way, Maurice, when I turned off Malwarebytes protection to use Stopdecrypter, I noticed that Chrome opened up again but only one ad popped up. I also noticed that pop-up ads open up in tabs on Opera as I was writing you the previous message. When I ran Malwarebytes scanning, it detected 44 new threats. I don't know where they came from but it detected them and I attach the results below. Do you think I show perform a complete system restore to get rid off this pain? Thanks Malwarebytes new test results.txt

Hello Maurice, Thank you so much for your continued support. I will definitely try to take all necessary measure in order not to get myself in trouble again. As for the latest version of Stoprdecrypter, unfortunately it did not work for me, which means that my files have been encrypted in an online key, which acccording to Demonslay, is pretty much gone for ever. At this point I'm going to put in all the work to redo all the work lost and hopefully everything will get back to normal in around a month or so. Once again, I thank you so much Maurice for all the support you gave me throughout this tragic experience. I hope to talk to you soon. :) Cheers,

Thank you so much Maurice for all the support you gave me. I would really love to compensate you guys by any means. I can show my support by donating a certain amount to you guys through PayPal if that's possible. Unfortunately, I talked to a guy named Demonslay on Bleepingcomputers website and there doesn't seem to be any current solution for the .DALLE files. Which means that I lost work related data that was worth literally thousands of dollars, which will take me over a month to redo. In any case I have a couple of questions before we finish. First, if I transfer all the encrypted data with .DALLE extension, does it mean that my external hard disk gets infected? Second, when I was unable to install Malwarebytes through this computer two days ago when it was infected, I downloaded it on another PC, put it on a flash drive, but as soon as I inserted the flash drive into the infected PC, all the files inside of it got the same .DALLE extension. Do you think that flash is infected if I insert it again on this PC? I didn't use that flash as soon as I saw how the files turned white and got .DALLE extension in a matter of seconds. Third, is it OK for me to use my computer normally without having to perform a complete system restore? Fourth, can I use Chrome normally (I've been using Opera since the moment Chrome was hijacked with adware) or do I need to simply uninstall it and reinstall it? Further, below I attached the file you mentioned. Cheers, msert.log

Hello Maurice, I ran all three scans. The Malwarebytes adware detected around 6 viruses. Microsoft safety scanner detected 1 and windows defender offline didn't notify me whether anything was found. It simply resarted after finishing without showing any reports. I ran Malwarebytes adware for the second time after the three steps and nothing was detected. Attached you will find the results of the Malwarebytes adware scan I ran. Cheers, Adware cleaner NasFar.txt Adware cleaner second test.txt

Hello Maurice, Below you'll find all the info I got from both scans. Cheers, Malwarebytes second test results.txt mbar-log-2019-06-26 (02-07-35).txt

Hello Maurice, Thank you so much for your continued support. I really appreciate you sticking by. I have done everything stated above and now there are no more random links opening up on Chrome. I was able to open windows defender and run a quick scan, but it stated that nothing was detected. I installed Malwarebytes and it detected around 68 viruses and got them all cleaned. The only problem that seems to persist are those .DALLE files that still have all my work documents locked up. They are literally worth a lot of effort and thus money. Below I attach the fixlog files as well as my last results from the Malwarebytes scan. Thanks, Fixlog.txt Malwarebytes test results.txt

Hello Maurice, Thank you so much for your support. I have run the tool you gave me and below I attach the file you put. Please bear in mind that I have not opened anything after that (except for this sit on Opera and the annoying ads that open up automatically through Chrome) Thanks mbar-log-2019-06-25 (22-08-53).txt

Btw, I was able to upload a sample of one of the .DALLE files on my pc to Ransomware and these are the results: 1 Result STOP (Djvu) This ransomware may be decryptable under certain circumstances. Please refer to the appropriate guide for more information. Identified by sample_extension: .dalle sample_bytes: [0x3E4B5 - 0x3E4CF] 0x7B33364136393842392D443637432D344530372D424538322D3045433542313442344446357D Click here for more information about STOP (Djvu)

Hello Maurice, Thank you so much for your prompt response. The machine I run has windows 10 Hime. I am actually able to turn it on, login and use it, but it randomly opens up chrome with ad sites and it does it every 30 seconds or so, one tab after another. Cannot install any anti-virus program, play any video or song, nor can I run windows defender offline. I wasn't able to use the first program you referred to (randomware) because you did not provide me with precise instructions. Fortunately, I was able to run Farbar recovery tool and I attached the files you indicated. I really appreciate your support. My machine has many valuable files that I need for work and now they are unusable because of the .DALLE extension that appears on all my past regular files (pictures, videos, documents, etc.) I tried to connect my USB driver and got infected with .DALLE extension too :( Thanks. FRST.txt Addition.txt

Hello everyone, I am here to inform you that I have not been able to open malwarebytes on my windows computer nor was I able to open any other app. All files, videos and pictures look white and have .DALLE extension and cannot be opened. I tried to boot into safe mode, use malwarebytes chameleon, but nothing worked and the app doesn't run. Can anyone please help me solves this issue. It's 4:30 AM, haven't slept and I am typing from my phone because I am unable to use my PC. Please help!! :(