[Malwarebytes Premium won't open - help]

Hi

Before seeing your latest reply, I read that the MB-Clean tool you recommended earlier uninstalls existing versions before reinstalling, so I tried running it and it has worked!

Malwarebytes now looks to be running fine, with zero detection's from a scan.

I also managed to get my other programs working (Adobe & Microsoft Office), after finding a guide on deleting certain keys in the registry.

If you would still like me to post the results of the Farbar Recovery Scan Tool, I will do.

Dave

[Malwarebytes Premium won't open - help]

Hi

Im now finding other programs not working, looks like an infection.

I might do a fresh install?

Dave

[Malwarebytes Premium won't open - help]

Hi

I followed your instructions up until going through the new install, I selected language 'English', then the remainder of prompts minimized to the task bar and I couldn't open them from there.

btw - I have uninstalled my AVAST free program and started Malwarebytes through services.msc, and it now shows as running, but I can't open its control panel to run a scan.

see attachments.

Dave

[Malwarebytes Premium won't open - help]

Hi

That link is this thread.

Can you give the correct link.

Thanks

[Malwarebytes Premium won't open - help]

Hi Nasdaq,

Thanks for offering to help.

I can't uninstall Malwarebytes, Ive tried both in normal mode and in safe mode, but it won't uninstall.

I get the attached notification.

Any ideas?

[Malwarebytes Premium won't open - help]

Hi,

Can you please help I cannot open my paid Malwarebytes Premium software.

The problem seemed to coincide with using a trial version of Avast Cleanup Premium.

I read on a closed thread, to run FRST and MB-Check and attach the following zip file.

I hope you can help.

Thanks

Dave

mb-check-results.zip