All the other buttons under the Protection window work but not this one. It stays on OFF and will not turn to ON.
I have a Premium lifetime license.
Also in the process of trying to fix this I somehow was required to get a new license which I tried to activate. It does say I still have a lifetime premium license so I don't know what happened or why I had to get a 2nd license for the same device (laptop, windows 7 64 bit).
All I want to know is why can't I turn on RANSOMWARE PROTECTION and I hope to god I don't have to download and use the support tool for that!
