[Please help me remove PUP]

Thanks for the reply but after doing the steps you advised the PUP was still there.

However, I did finally manage to remove it by going to 'manage search engines' and removing the 'ask jeeves' option which the PUP referred to in the scan.

Once this was removed I ran the scan again and the PUP had gone.  Hopefully you can pass this advice onto others who maybe having the same issue. 

[Please help me remove PUP]

Hi,

I am unable to remove PUP.Optional.Legacy (see attached PUP pic) after scanning and running AdwCleaner.  When I restart my machine it is still there.

I have attached the FRST, Addition and Threat log summary for you.

If you could help me it would be very much appreciated.

Thanks!

 

FRST.txt

Addition.txt

Threat Log Summary.txt