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swood02

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  1. swood02
    The batch file worked. It appended material to the open ticket. Thanks.
  2. swood02
    I sent the files via email to your no-reply mailbox. Eventually the email bounced. I am loathe to attach system files in this public forum. Security you know. Have forwarded Farbar scan tool results to MWB staff Julia.
  3. swood02
    On its way ... thanks
  4. swood02
    Having trouble installing latest support tool to provide data for a ticket just opened. Downloaded mb-support-1.1.2.241.exe and ran both as standard user and as administrator, but never got the dialog opening the support tool. I got the UAC prompt, replied OK, then nothing. Would like to run this to provide the data requested in my open ticket. I did manage to see the FRST tool fly by during the tool unpack process. I ran that tool and it did collect some data, but I cannot get to the screens in the support tool where I can link data collected by the tool to my open ticket.
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