Hi there
We are having trouble deploying Malware Bytes Endpoint protection to a Mac client. OS is High Sierra 10.13.6 - Malware Bytes version is 1.5.0.36
The product will install and the Malware Bytes Icon will appear however will not open / interact with any mouse click.
The Mac Book Pro will appear as online through the cloud portal - remote scan jobs fail with errors
Event Type:
Command Failed
Event Details:
command.threat.scan
Severity:
Warning
Endpoint:
MacBook-Pro.local
Source:
Managed Endpoints
Timestamp:
07/18/2018 - 10:23:14 AM
We have successfully installed a public Malware Bytes version and run scans - nothing detected - this has now been removed and despite removing / re-adding endpoint protection, the issues remain.
Can you pleas help us fix this?
Cheers
Jason