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JasonV

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  1. Hi Dexter Please find attached the logs / screenshot from the Mac Cheers Jason com.malwarebytes.EndpointAgent.log.zip
  2. Hi there We are having trouble deploying Malware Bytes Endpoint protection to a Mac client. OS is High Sierra 10.13.6 - Malware Bytes version is 1.5.0.36 The product will install and the Malware Bytes Icon will appear however will not open / interact with any mouse click. The Mac Book Pro will appear as online through the cloud portal - remote scan jobs fail with errors Event Type: Command Failed Event Details: command.threat.scan Severity: Warning Endpoint: MacBook-Pro.local Source: Managed Endpoints Timestamp: 07/18/2018 - 10:23:14 AM We have successfully installed a public Malware Bytes version and run scans - nothing detected - this has now been removed and despite removing / re-adding endpoint protection, the issues remain. Can you pleas help us fix this? Cheers Jason
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