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dmccartney

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Posts posted by dmccartney

  1. I am truly grateful to have found this forum and all the awesome people who volunteer their time fighting the Dark Side.

    Special thanks to deltalima :( for the personal and expert attention to my issues. I can happily report that I am 100% back up to speed.

    Undoubtedly, had I not found you kind people, I would have spent countless agonizing hours and tons of money ridding my laptop of it's infection. You have confirmed my faith in the goodness of humans.

    I wish everyone here a magical Thanksgiving. I'll eat some Tofurkey on your behalf!

    Love and Peace,

    dmccartney

  2. Hello deltalima,

    I've run the TFC program. The computer was a bit slow booting up afterwards, but it seems to be OK now.

    I would appreciate some advice about which anti-virus software I should use. I've seen quite a few recommendations from sites I found via this forum, and that just adds to the confusion. I'm currently running McAfee version 9.15.160 - it did not prevent the recent infection. I realize nothing is 100% fool proof, but I do want the most robust protection available. Any input would be most appreaciate.

    I hope you had a magical weekend.

    Cheers,

    Dottie

  3. Hello!

    The Kaspersky Scan Log:

    (Run yesterday morning.....)

    --------------------------------------------------------------------------------

    KASPERSKY ONLINE SCANNER 7.0: scan report

    Thursday, November 19, 2009

    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)

    Kaspersky Online Scanner version: 7.0.26.13

    Last database update: Wednesday, November 18, 2009 12:07:24

    Records in database: 3232961

    --------------------------------------------------------------------------------

    Scan settings:

    scan using the following database: extended

    Scan archives: yes

    Scan e-mail databases: yes

    Scan area - My Computer:

    C:\

    D:\

    E:\

    Scan statistics:

    Objects scanned: 111217

    Threats found: 1

    Infected objects found: 1

    Suspicious objects found: 0

    Scan duration: 02:17:24

    File name / Threat / Threats count

    C:\Documents and Settings\Bunny\Local Settings\Temporary Internet Files\Content.IE5\3VM7JR40\op[1].exe Infected: Trojan.Win32.Agent.dcgt 1

    Selected area has been scanned.

    New HijackThis Log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 6:56:30 PM, on 11/19/2009

    Platform: Windows XP SP3 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

    Boot mode: Normal

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    C:\Program Files\Bonjour\mDNSResponder.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    C:\Program Files\McAfee\MPF\MPFSrv.exe

    C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\mqsvc.exe

    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    C:\WINDOWS\system32\mqtgsvc.exe

    C:\WINDOWS\System32\svchost.exe

    c:\PROGRA~1\mcafee.com\agent\mcagent.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

    C:\WINDOWS\RTHDCPL.EXE

    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\HP\QuickPlay\QPService.exe

    C:\WINDOWS\system32\igfxsrvc.exe

    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    C:\Program Files\Logitech\SetPoint\LBTWiz.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Skype\Phone\Skype.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\Logitech\SetPoint\SetPoint.exe

    C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe

    C:\Program Files\Skype\Plugin Manager\skypePM.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    C:\Program Files\Java\jre6\bin\jqs.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\Program Files\Java\jre6\bin\java.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    C:\WINDOWS\system32\NOTEPAD.EXE

    C:\WINDOWS\system32\NOTEPAD.EXE

    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    c:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe

    c:\PROGRA~1\mcafee\msc\mcupdui.exe

    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - c:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

    O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

    O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    O4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe

    O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe

    O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    O4 - HKLM\..\Run: [bluetooth Connection Assistant] LBTWIZ.EXE -silent

    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"

    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

    O4 - Global Startup: Bluetooth.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

    O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab

    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

    O23 - Service: McAfee Application Installer Cleanup (0158551258674919) (0158551258674919mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\015855~1.EXE

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 11704 bytes

    Thanks!

    Dottie

  4. Greetings deltalima,

    I've run everything as instructed. It *appears* that my laptop is OK. However, when I rebooted the system performed a checkdisk, afterwards it hour glassed for about 5-7 minutes before finally loading up. That was pretty scary.

    Additionally, there are now a couple of things in my system tray that are not normally a part of the start up: Windows messenger (which I never, ever use) and my camera's software program.

    Please let me know what you think and if there are any additional actions I should take.

    Thanks,

    Dottie

    Malwarebytes log file:

    I removed the infected files, although you did not instruct me to do so.

    Malwarebytes' Anti-Malware 1.41

    Database version: 3191

    Windows 5.1.2600 Service Pack 3

    11/17/2009 8:47:05 PM

    mbam-log-2009-11-17 (20-46-48).txt

    Scan type: Full Scan (C:\|D:\|)

    Objects scanned: 225842

    Time elapsed: 1 hour(s), 2 minute(s), 46 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 1

    Registry Values Infected: 1

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 2

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b6d223f6-c185-49a2-ba7e-a03e84744702} (Trojan.FakeAlert) -> No action taken.

    Registry Values Infected:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kodfsvwo (Trojan.FakeAlert.N) -> No action taken.

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    C:\Documents and Settings\Bunny\Local Settings\Temp\575.exe (Trojan.Agent) -> No action taken.

    C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP465\A0027347.exe (Trojan.Agent) -> No action taken.

    HijackThis log file:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 9:12:06 PM, on 11/17/2009

    Platform: Windows XP SP3 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

    Boot mode: Normal

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    C:\Program Files\Bonjour\mDNSResponder.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    C:\Program Files\McAfee\MPF\MPFSrv.exe

    C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\mqsvc.exe

    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    C:\WINDOWS\system32\mqtgsvc.exe

    C:\WINDOWS\System32\svchost.exe

    c:\PROGRA~1\mcafee.com\agent\mcagent.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

    C:\WINDOWS\RTHDCPL.EXE

    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\HP\QuickPlay\QPService.exe

    C:\WINDOWS\system32\igfxsrvc.exe

    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    C:\Program Files\Logitech\SetPoint\LBTWiz.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Skype\Phone\Skype.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\Logitech\SetPoint\SetPoint.exe

    C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

    C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Skype\Plugin Manager\skypePM.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O1 - Hosts: ::1 localhost

    O1 - Hosts: 91.212.127.227 aviraplatinum2009.microsoft.com

    O1 - Hosts: 91.212.127.227 aviraplatinum2009.com

    O1 - Hosts: 91.212.127.227 www.aviraplatinum2009.com

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - c:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll

    O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

    O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    O4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe

    O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe

    O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    O4 - HKLM\..\Run: [bluetooth Connection Assistant] LBTWIZ.EXE -silent

    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"

    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

    O4 - HKCU\..\Run: [Power2GoExpress] NA

    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

    O4 - Global Startup: Bluetooth.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

    O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab

    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 11705 bytes

  5. Hi dmccartney,

    Rkill

    Note: If your security software warns about Rkill, please ignore and allow the download to continue.

    Please download Rkill.com ... by Grinler. Save it to your Desktop.

    1. Double click on the Rkill Desktop icon.
    2. A command window will open then disappear upon completion, this is normal.

    Please leave Rkill on the Desktop unless instructed otherwise.

    DO NOT REBOOT until completing the next stage.

    Now please run Malwarebytes Antimalware again, update the definitions and then run a full scan.

    Please post back the Malwarebytes scan log and a new HijackThis log

    deltalima,

    I can't use my personal computer from work. Pesky rules.

    I will do all of the above when I get home tonight. It might be a bit late......

    Thanks!

    d

  6. Hi deltalima!

    Thanks so much. The malware is really fighting me. If I keep trying eventually I can get any program to open.

    Here's the uninstall text:

    32 Bit HP CIO Components Installer

    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

    Adobe Flash Player 10 ActiveX

    Adobe Reader 8.1.2

    Adobe Shockwave Player

    AIM 6

    Apple Mobile Device Support

    Apple Software Update

    Bonjour

    CDDRV_Installer

    Critical Update for Windows Media Player 11 (KB959772)

    DVD Suite

    High Definition Audio Driver Package - KB888111

    HijackThis 2.0.2

    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

    Hotfix for Windows Media Format 11 SDK (KB929399)

    Hotfix for Windows Media Player 11 (KB939683)

    Hotfix for Windows XP (KB952287)

    Hotfix for Windows XP (KB961118)

    Hotfix for Windows XP (KB970653-v3)

    HP Customer Participation Program 9.0

    HP Doc Viewer

    HP Help and Support

    HP Imaging Device Functions 9.0

    HP Integrated Module with Bluetooth wireless technology

    HP OCR Software 9.0

    HP Photosmart All-In-One Software 9.0

    HP Photosmart Essential 2.01

    HP Product Detection

    HP Quick Launch Buttons 6.30 H3

    HP QuickPlay 2.3

    HP Smart Web Printing

    HP Solution Center 9.0

    HP Update

    HP User Guides 0100

    HP Wireless Assistant

    HPSSupply

    Intel® Graphics Media Accelerator Driver

    iTunes

    Java 6 Update 2

    KhalInstallWrapper

    LabelPrint

    LightScribeTemplateLabeler

    Logitech Desktop Messenger

    Logitech Registration

    Logitech SetPoint

    Malwarebytes' Anti-Malware

    McAfee SecurityCenter

    Microsoft .NET Framework 1.1

    Microsoft .NET Framework 1.1

    Microsoft .NET Framework 1.1 Security Update (KB953297)

    Microsoft .NET Framework 2.0 Service Pack 2

    Microsoft .NET Framework 3.0 Service Pack 2

    Microsoft .NET Framework 3.5 SP1

    Microsoft .NET Framework 3.5 SP1

    Microsoft Compression Client Pack 1.0 for Windows XP

    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office Access MUI (English) 2007

    Microsoft Office Access Setup Metadata MUI (English) 2007

    Microsoft Office Enterprise 2007

    Microsoft Office Enterprise 2007

    Microsoft Office Excel MUI (English) 2007

    Microsoft Office Groove MUI (English) 2007

    Microsoft Office Groove Setup Metadata MUI (English) 2007

    Microsoft Office InfoPath MUI (English) 2007

    Microsoft Office OneNote MUI (English) 2007

    Microsoft Office Outlook MUI (English) 2007

    Microsoft Office PowerPoint MUI (English) 2007

    Microsoft Office Proof (English) 2007

    Microsoft Office Proof (French) 2007

    Microsoft Office Proof (Spanish) 2007

    Microsoft Office Proofing (English) 2007

    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

    Microsoft Office Publisher MUI (English) 2007

    Microsoft Office Shared MUI (English) 2007

    Microsoft Office Shared Setup Metadata MUI (English) 2007

    Microsoft Office Word MUI (English) 2007

    Microsoft Silverlight

    Microsoft User-Mode Driver Framework Feature Pack 1.0

    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

    Microsoft Visual C++ 2005 Redistributable

    Microsoft Visual C++ 2005 Redistributable

    Motorola SM56 Data Fax Modem

    Mozilla Firefox (2.0.0.20)

    MSXML 4.0 SP2 (KB927978)

    MSXML 4.0 SP2 (KB936181)

    MSXML 4.0 SP2 (KB954430)

    MSXML 6.0 Parser (KB933579)

    Outlook Express Manager [OXM]

    PHOTOfunSTUDIO -viewer-

    Power2Go

    PowerDirector

    QuickTime

    REALTEK GbE & FE Ethernet PCI-E NIC Driver

    Realtek High Definition Audio Driver

    RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02

    Security Update for 2007 Microsoft Office System (KB969559)

    Security Update for 2007 Microsoft Office System (KB973704)

    Security Update for Microsoft Office Excel 2007 (KB973593)

    Security Update for Microsoft Office Outlook 2007 (KB972363)

    Security Update for Microsoft Office PowerPoint 2007 (KB957789)

    Security Update for Microsoft Office Publisher 2007 (KB969693)

    Security Update for Microsoft Office system 2007 (972581)

    Security Update for Microsoft Office system 2007 (KB969613)

    Security Update for Microsoft Office system 2007 (KB974234)

    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

    Security Update for Microsoft Office Word 2007 (KB969604)

    Security Update for Step By Step Interactive Training (KB923723)

    Security Update for Windows Media Player (KB952069)

    Security Update for Windows Media Player (KB954155)

    Security Update for Windows Media Player (KB968816)

    Security Update for Windows Media Player (KB973540)

    Security Update for Windows Media Player 10 (KB911565)

    Security Update for Windows Media Player 11 (KB936782)

    Security Update for Windows Media Player 11 (KB954154)

    Security Update for Windows XP (KB923561)

    Security Update for Windows XP (KB938464)

    Security Update for Windows XP (KB938464-v2)

    Security Update for Windows XP (KB941569)

    Security Update for Windows XP (KB946648)

    Security Update for Windows XP (KB950759)

    Security Update for Windows XP (KB950760)

    Security Update for Windows XP (KB950762)

    Security Update for Windows XP (KB950974)

    Security Update for Windows XP (KB951066)

    Security Update for Windows XP (KB951376)

    Security Update for Windows XP (KB951376-v2)

    Security Update for Windows XP (KB951698)

    Security Update for Windows XP (KB951748)

    Security Update for Windows XP (KB952004)

    Security Update for Windows XP (KB952954)

    Security Update for Windows XP (KB953838)

    Security Update for Windows XP (KB953839)

    Security Update for Windows XP (KB954211)

    Security Update for Windows XP (KB954459)

    Security Update for Windows XP (KB954600)

    Security Update for Windows XP (KB955069)

    Security Update for Windows XP (KB956390)

    Security Update for Windows XP (KB956391)

    Security Update for Windows XP (KB956572)

    Security Update for Windows XP (KB956744)

    Security Update for Windows XP (KB956802)

    Security Update for Windows XP (KB956803)

    Security Update for Windows XP (KB956841)

    Security Update for Windows XP (KB956844)

    Security Update for Windows XP (KB957095)

    Security Update for Windows XP (KB957097)

    Security Update for Windows XP (KB958215)

    Security Update for Windows XP (KB958644)

    Security Update for Windows XP (KB958687)

    Security Update for Windows XP (KB958690)

    Security Update for Windows XP (KB958869)

    Security Update for Windows XP (KB959426)

    Security Update for Windows XP (KB960225)

    Security Update for Windows XP (KB960714)

    Security Update for Windows XP (KB960715)

    Security Update for Windows XP (KB960803)

    Security Update for Windows XP (KB960859)

    Security Update for Windows XP (KB961371)

    Security Update for Windows XP (KB961373)

    Security Update for Windows XP (KB961501)

    Security Update for Windows XP (KB963027)

    Security Update for Windows XP (KB968537)

    Security Update for Windows XP (KB969059)

    Security Update for Windows XP (KB969897)

    Security Update for Windows XP (KB969898)

    Security Update for Windows XP (KB969947)

    Security Update for Windows XP (KB970238)

    Security Update for Windows XP (KB971486)

    Security Update for Windows XP (KB971557)

    Security Update for Windows XP (KB971633)

    Security Update for Windows XP (KB971657)

    Security Update for Windows XP (KB971961)

    Security Update for Windows XP (KB972260)

    Security Update for Windows XP (KB973346)

    Security Update for Windows XP (KB973354)

    Security Update for Windows XP (KB973507)

    Security Update for Windows XP (KB973525)

    Security Update for Windows XP (KB973869)

    Security Update for Windows XP (KB974112)

    Security Update for Windows XP (KB974455)

    Security Update for Windows XP (KB974571)

    Security Update for Windows XP (KB975025)

    Security Update for Windows XP (KB975467)

    Skype web features

    Skype

  7. This afternoon I ran a quick scan, then a full scan. Three items were removed. (From the coffee house, as I can't connect with my personal computer at work.)

    It seemed to have removed the ickyness.

    When I got home and turned my laptop on it was back.

    I ran a second full scan and then the Hijack This. That was very tricky. It was trying to block the program, but I was persistent and finally got it to install.

    Results of all are below.

    There is an icon in my system tray and a lot of pop ups saying my computer is infected. Along with a lot of lovely porn sites courtesy of IE.

    Any help from you awesome people would be most appreciated.

    Thanks in advance,

    Dottie

    Quick scan results:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2775

    Windows 5.1.2600 Service Pack 3

    11/16/2009 3:27:04 PM

    mbam-log-2009-11-16 (15-27-04).txt

    Scan type: Quick Scan

    Objects scanned: 1

    Time elapsed: 5 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    First Full Scan Results:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2775

    Windows 5.1.2600 Service Pack 3

    11/16/2009 4:30:36 PM

    mbam-log-2009-11-16 (16-30-36).txt

    Scan type: Full Scan (C:\|D:\|)

    Objects scanned: 218653

    Time elapsed: 1 hour(s), 2 minute(s), 12 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 1

    Registry Values Infected: 0

    Registry Data Items Infected: 2

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    Second Full Scan Results:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2775

    Windows 5.1.2600 Service Pack 3

    11/16/2009 10:23:19 PM

    mbam-log-2009-11-16 (22-23-19).txt

    Scan type: Full Scan (C:\|D:\|)

    Objects scanned: 218552

    Time elapsed: 2 hour(s), 24 minute(s), 51 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 1

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 1

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP465\A0026335.dll (Trojan.BHO) -> Quarantined and deleted successfully.

    HijackThis Results:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 11:09:48 PM, on 11/16/2009

    Platform: Windows XP SP3 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

    Boot mode: Normal

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

    C:\WINDOWS\RTHDCPL.EXE

    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxsrvc.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\HP\QuickPlay\QPService.exe

    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    C:\Program Files\Logitech\SetPoint\LBTWiz.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\McAfee.com\Agent\mcagent.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    C:\Program Files\Bonjour\mDNSResponder.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    C:\Program Files\Skype\Phone\Skype.exe

    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    C:\Program Files\McAfee\MPF\MPFSrv.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

    C:\WINDOWS\system32\mqsvc.exe

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\WINDOWS\system32\mqtgsvc.exe

    C:\Program Files\Logitech\SetPoint\SetPoint.exe

    C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

    C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\WINDOWS\system32\NOTEPAD.EXE

    C:\WINDOWS\system32\NOTEPAD.EXE

    C:\WINDOWS\system32\NOTEPAD.EXE

    O1 - Hosts: ::1 localhost

    O1 - Hosts: 91.212.127.227 aviraplatinum2009.microsoft.com

    O1 - Hosts: 91.212.127.227 aviraplatinum2009.com

    O1 - Hosts: 91.212.127.227 www.aviraplatinum2009.com

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - c:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll

    O2 - BHO: BHO - {B6D223F6-C185-49a2-BA7E-A03E84744702} - C:\WINDOWS\system32\iehelper.dll

    O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

    O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

    O4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe

    O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe

    O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

    O4 - HKLM\..\Run: [bluetooth Connection Assistant] LBTWIZ.EXE -silent

    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKLM\..\Run: [kodfsvwo] C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

    O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"

    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

    O4 - HKCU\..\Run: [Power2GoExpress] NA

    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

    O4 - HKCU\..\Run: [kodfsvwo] C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

    O4 - Global Startup: Bluetooth.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

    O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab

    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 12278 bytes

  8. Greetings from a local coffee house.

    I'm here drinking a latte and running a full scan. Which is kinda fun, except that these *adult* websites keep popping up. :)

    Apparently I'm infected with Antivirus System PRO

    So yeah, I'm typing in a teeny tiny little window so as to not scare the kiddies and the easily offended.

    I have total confidence that you lovely people will be able to help.

    So you'll probably see me in the HTL thread soon.

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