everything has worked according to the guide you gave me but when i ran the mb-cleanup it did not take me further then the first command. It doesn't seem like it could detect anything according to the results file, i suspect its because of one of 2 things:
1. my previous version wasn't legal
2. I uninstalled the program before consulting the forum and that deleted everything perfectly. It cant get past the first cleanup command because everything is already gone(since there is no MB-key to save it skipped the option and everyting after it)
m b-clean-results.txt
Fixlog.txt
should I try and continue with the guide? It would skip this part:
''Once the cleanup process is completed, a prompt will appear:
Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x (Recommended)
No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (Not Recommended)
We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s).
Upon reboot, a prompt will appear:
Yes - will download, install and activate the latest version of Malwarebytes 3.x (Recommended)
No - will exit the utility and the cleanup process is complete...''
If i can continue with no problem then id like to know what the best place is to download anti-malware. I have already rebooted after the scan(even though it seemed to have done nothing)
Thanks for your help so far!
Joël