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BTINAZ

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Everything posted by BTINAZ

  1. To exile360 - I'd already tested the functionality of the Windows button as I had to use it to connect via a secure site to work with Microsoft tech support on doing a clean reinstall of Windows and Office. I appreciate your thoughts on this subject but they do not apply to my problem...
  2. Thank you to all who responded with their similar issues or an explanation of why it 'should' work; I tried and it didn't and I've been using Windows since 3.1 and DOS before that, so this is not my first rodeo... You may be familiar with the programming term 'GIGO' (garbage in, garbage out). I will wait until the software engineers fix the problem they created so I can return to using their program.
  3. The link gave me a file that acted exactly the same way as the one I'd deleted, so I've now deleted all Malwarebytes files... Please let me know when these issues have been resolved so I can once again use this program. Respectfully, BTINAZ
  4. Sorry, but your suggestion did not work... When did it become 'a known issue' because it only began happening a week ago? You must be familiar with the programming term GIGO-garbage in, garbage out... If you knew about it, why wasn't it addressed BEFORE releasing the update? I'm not signed up for beta releases... The problems is that the page is already too large so why would pressing the Windows key and up arrow to enlarge the page be your recommendation? It sounds counter-intuitive.
  5. Here is the mbs-grab-results file as requested. Thank you. mbst-grab-results.zip
  6. Recently after a program update on my Win7 Home Premium pc on which I had to do a clean reinstall of everything, the opening page is oversized and does not display the buttons at the top corner of the page. In order to close the program, I must use task manager! I'm using the free version following a premium trial. I even uninstalled it and reinstalled the free version but no change. I am visually impaired so my monitor resolution is reduced and font size increased; but I never had a problem before now. I couldn't even go to desktop view to created an image of the page to send to you. Please help!
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