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Lat6

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  1. Hello, Attached are the logs. I want to say thank you because I can finally use google chrome again, and my computer isn't hogged by a virus! The only other thing I am wondering about is the large amount of service hosts that windows is currently running. Attached is a screenshot. Other then that I am happy with my results and want to give you the biggest thanks. MBAM log.txt mrt.log AdwCleaner[C0].txt Fixlog.txt
  2. Kevin, Please disregard this post. I ran FRST while in the recovery environment command prompt. Attached is the FRST log. FRST.txt
  3. Hello, The command you gave me worked, however it’s not the same as the advanced boot options, it’s the startup options. I attached a pictures of what it looks like. The secondary computer runs windows 10
  4. Hello, I have downloaded and placed FRST64.exe on my flash drive, however whatever I try, I cannot boot the advanced boot options on my sick PC. I've tried the steps from the link you've posted, and nothing seems to work.
  5. Hello, Attached is the files you requested. Addition.txt FRST.txt
  6. Hello, So unfortunately I accidently got my first virus on my computer. I ran Malwarebytes, Microsoft removal service tool, and SuperAntiMalware. Malwarebytes detected a lot of it on the first scan, but every time I launched Chrome pop ups would still exist. I checked Chrome extensions to find out that an extension is also behind it, but when I tried to remove it, it says it was installed by an administrator. I never downloaded such a thing. Every time I scan Malwarebytes and google Chrome is installed, the virus pops up. However, if chrome is not installed, Malwarebytes doesn't detect anything. I would normally just try to reboot or in worse case scenario reinstall, however I can't even get to the windows boot menu. I hit reset this pc in windows settings and nothing happens or pops up like it should. I also have a bunch of windows processes that have no name, and which lead to svrhost.exe when I go to the original file location, but take up memory on the computer which never used to be there. I found that my situation is very similar to this users, with random names appearing in the task list as well, however I cannot access the troubleshoot windows boot menu. Lastly when I try to go to the original file location of the weird named processes and try to delete them, I don't have access to do so. Any help would be appreciated!!!
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