Rarogar

Thanks! It looks like everything is back to normal now. Lavasoft is gone, and there are no more issues with any of my programs. Fixlog.txt

I'm sorry, it sounds like I may have offended somehow or overstepped my bounds by asking for help with this. I was just desperate to get rid of this file and saw that many people had posted about the same thing on here and gotten it resolved, so I thought I could try it too. I'm not asking for anyone to repair a game, I just need help removing a file which is causing problems. I thought that categorized it as malware, regardless of whether or not it can hide from scans. Here is the path: "C:\Windows\System32\LavasoftTcpService64.dll"

Because when I do the crash report from trying to install Guild Wars two, it shows the lavasoft file as the problem, and it can't be a coincidence that everyone else has had problems with the same file, from what I've researched. I don't think it has shown up on anyone's logs, which is why so many people have reported it on these forums because they can't get rid of it. i can provide screenshots of the where the file is and the crash report, if you want.

Sorry about that, here is the clean log. The computer has always run okay but the lavasoft file is still in the Windows/System32 folder, and it is impeding the Guild Wars II application. I was hoping to get some kind of tailored fix for it like this: Would that be possible? I do appreciate the time you've given me. AdwCleaner[C0].txt

I have done every step here to the letter. Addition.txt AdwCleaner[S0].txt FRST.txt MalWareScan2.txt

Hi, I see that a lot of the same problem has been posted here so I was hoping I could get help with this issue as well. I have tried everything I could think of, and even things I did not think of, to remove this file from my computer but it simply won't go away. LavasoftTcpservice64.dll is located in my Windows/System32 folder, and will absolutely not be deleted. I have tried cmd, which tells me Access is Denied. I have tried right clicking and deleting, which tells me other programs are using it. It does not appear in the uninstall a program window. Safe mode deleting does not work. Malwarebytes does not pick it up, and I cannot target it with the program for some reason (nor any file, for that matter). I am desperate to get this off my computer because it blocks the installation of Guild Wars 2. If anyone could please help me, I would very much appreciate it. Addition.txt FRST.txt MalWareScan.txt