mstud21

Thanks Kevin. We're done here....Mike

It was acting up a week ago before I left town, but it is doing fine now that I'm back. I just wanted to be sure. Thanks Kevin. I will hook you up on PayPal....Mike

Scan complete and files are attached. Thanks!....Mike FRST.txt Addition.txt

Hi, Malwarebytes Premium keeps shutting down. Can you please assist me with determining if I have malware, or a virus of some sort?

Thank you!

I ran delfix.exe, but failed to save the file it created, so I ran it again, but I doubt it has all the info you were looking for. Mike DelFix.txt

Cool, Thanks! Hopefully this wont happen again.

That was it. Have you reviewed the Fixlog?

They have now started

I downloaded fixlist.txt and ran it. When complete I clicked OK and the machine did an uncommanded reboot that took a VERY long time. I have attached the file. BTW I am getting a message from MB that Real-Time Protection turned off and I am unable to start it.... Fixlog.txt

I also had MB run a scan and exported the results (attached) Scan Report Summary Export.txt

Sorry it took so long, here are the files. Mike Addition.txt FRST.txt

I can now open MB and everything looks fine. All the realtime protections boxes are marked. However; I do not feel safe until you examine the files I have uploaded previously and tell me that I am good. Mike

Malwarebytes just ran a scan and popped a report on the screen. Threats detected = 5 / Threats quarantined = 5. I saved & exported two files and have attached them here. malwarebytes scan report II.txt Malwarebytes Summary Report.txt

Yoan, my PC will not boot into safe mode and I noticed that Malwarebytes realtime protection is now turned off and wont start.

I will get started immediately!

I am now following

Porthos, will I see response here, or in another area?

I was able to run the mb check. (attached) mb-check-results.zip

Malwarebytes won't open. It runs a scan automatically which says it found a threat, but will not allow me to open the results. It is constantly blocking stuff, but will not open when I click on exclusions. I tried to download FRST for 64 bit, but as soon as I click to download the PC reboots. I downloaded FRST on another computer and moved the file to the desktop of the affected PC and attempt to run it and the PC reboots. After reboot I quickly open FRST and click scan and it produces the FRST.txt but not the addition.txt file. It did however create a file called malwarebytes scan report.txt (Files attached) Please Help! FRST.txt malwarebytes scan report.txt