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FranClod3

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  1. Since last week the computer has been working ok. Had to temporarily uninstall the software to install another software. that decided not to install with MW on the system and it's a well- known Antivirus software. Question: Why don't software company learn to play nice with each other?
  2. I'm waiting with baited breath to see what's following tomorrow. Had not turned off the computer since the last reboot. So don't know if it will come back tomorrow. Friday the 13th is really weird with my computer. Don't know why but it is.
  3. Yes and I also followed the instruction on the pinned post with the downloads.
  4. This is what I found in the mb-clean up log: 2017-10-13 10:57:31.790 mb-clean:3.1.0.1031 @ Malwarebytes. All rights reserved. 2017-10-13 10:57:37.806 Malwarebytes self-protection module is not installed. 2017-10-13 10:57:37.806 Launching process:"C:\Program Files\Malwarebytes\Anti-Malware\unins000.exe" /LOG /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /log="C:\Users\Fran\AppData\Local\Temp\Mbam3x.log" 2017-10-13 10:58:20.832 >>>>>> Starting 2nd phase cleanup for Malwarebytes version 3.2.2.2018 <<<<<< 2017-10-13 10:58:20.832 Trying to stop service: ESProtectionDriver 2017-10-13 10:58:20.863 Service: ESProtectionDriver was stopped successfully 2017-10-13 10:58:20.880 Trying to delete file or folder: C:\WINDOWS\system32\drivers\mbae64.sys 2017-10-13 10:58:20.881 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver 2017-10-13 10:58:20.882 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist. 2017-10-13 10:58:20.883 HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist. 2017-10-13 10:58:20.884 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist. 2017-10-13 10:58:20.885 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist. 2017-10-13 10:58:20.885 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy 2017-10-13 10:58:20.885 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection Somehow the self-protection module got deleted. Don't know how but it doesn't matter because now it's working again. Thanks! I'll keep an eye on it now... Is there a way to log the workings?
  5. Today, after Window update, Malwarebytes won't turn on the Real-Time Protection layers. I have the latest version 3.2.2.2018. I followed the steps as described in the FAQ but nothing worked. Need help. Please advise. Thank you.
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