delores34473

Thank you; thank you! Everything worked beautifully. Your instructions were spot on and very easy to follow (which is how I need them). Everything is working great! I appreciate your help and also your very quick response to my problem.

First and foremost I need to say that I am computer stupid. I purchased Malwarebytes Premium on September 23, 2017 and have been running it successfully until this past week. I keep getting an error message that I am not fully protected and I need to turn on the Real-time Protection layers to block threats. I clicked on the settings to turn it on and it's stuck in the "Starting...." mode. I did a troubleshooting check and found that this was a problem in version 3.0.6 (my version is 3.2.2). I went ahead and tried all the suggestions and rebooted when it told me. I'm still having the same problem. At one time the screen came on and said I was protected, but immediately looped back to the message I wasn't protected. I am running Windows 10 and using Chrome for internet. Can anyone help me with this? I'm afraid to uninstall and reinstall before someone with knowledge tells me it's okay to do that. Thank you....