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Gr8fur

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Posts posted by Gr8fur

  1. On 10/31/2019 at 9:45 AM, treed said:

    That's a bit harsh to say

    Poor wittwe baby.  Did I hurt your feewings?  Awwww. I'm sowwy. 

    First of all, shame on you for your less than eloquent reply.  As a Director, in a large organization, you're expected to deal with a full spectrum of customer reactions without resorting to hurt feelings.  Suck it up, Buttercup.  You need to be less sensitive and more objective.  

    Second, I am NOT expected to do your job for you.  Your product is my line of defence against malware and viruses.  So, when it fails me, I will say whatever the F I want to say.  You should be more proactive in dealing with these situations.   As a consumer, and one who has purchased 3 licenses for your product, I can say that it sucks, bites, blows and you just apologize for the inconvenience, and "hup to" and find a resolution. 

    Third and final, I wasn't going to wait to send you screenshots, have you look it up on google, and figure out what your next course of action would be.  I used another antivirus program, unrelated to MB, to find and remove it.  I'm, obviously, not as laid back and relaxed as you, when there's a threat on my device. 

    Thanks.  

     

  2. Hello.  

    I have the O.YourNewContent Malware on my MacBook Pro.

    Why has my Malwarebytes Premium allowed this to happen, without blocking or quarantining or notifying me of it?

    Why are we expected to pay so much money for the promise of "THE BEST ANTI-MALWARE PROGRAM" when it doesn't deliver?

    MalwareBytes BITES!!!

    Please provide a quick resolution.

    Thanks,

     

    Joseph 

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