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About Heliae

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  1. Malwarebytes Anti-Exploit.zip Basically, after a windows or office patch, this particular user cannot open word or excel because anti-exploit will pop up and give the "Exploit code executing from Heap memory blocked." When we try to open word or excel again, it says there's a problem with a plug in (box for office) and if we disable it, we can then open word or excel without anit-exploit giving the error. We've been running all our computers with box for office for a couple years now and this is the only time we've had this issue. I haven't seen this on anyone else's computer either so either no one else did the patch yet, or it's a problem only on her computer.
  2. Today there was an update (not sure but it seems it was an Office Update) that made a plugin from Box (Box for Office is the plugin) throw this error in anti exploit: Exploit code executing from Heap memory blocked. Both Word and Excel throw this error and if I disable the Box add-in, the programs are allowed to open. I can't add an exception because it never gets that far. Can you patch this? If not, what do I have to uncheck on the management console in policy so we can use word and excel again with the Box add-in? Thanks.

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