siggiagnars
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Cant install Malwarebytes 2x
in Malwarebytes Anti-Malware for Business
Posted
Hi, I was formatting one computer that had Malwarebytes installed, but after format we cant install Malwarebytes 2x
Error message: error 1001. Error 1001. Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral (See attachment)
Event id: 11001
Part of the log file:
DEBUG: Error 2826: Control BannerBmp on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line2, to the right
Info 2898.For VSI_MS_Shell_Dlg13.0_0_0 textstyle, the system created a 'MS Shell Dlg' font, in 0 character set, of 13 pixels height.
Action 14:43:08: FolderForm. Dialog created
MSI (s) (78:D8) [14:43:11:727]: Creating MSIHANDLE (203) of type 790536 for thread 7640
MSI (s) (78:70) [14:43:11:727]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSID0CE.tmp, Entrypoint: ManagedInstall
MSI (s) (78:24) [14:43:11:727]: Generating random cookie.
MSI (s) (78:24) [14:43:11:729]: Created Custom Action Server with PID 1788 (0x6FC).
MSI (s) (78:B0) [14:43:11:749]: Running as a service.
MSI (s) (78:B0) [14:43:11:751]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
MSI (s) (78!98) [14:43:11:897]: Creating MSIHANDLE (204) of type 790531 for thread 5784
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog,
Error 1001. Error 1001. Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The module was expected to contain an assembly manifest.
MSI (s) (78!98) [14:43:15:208]:
MSI (s) (78:70) [14:43:15:215]: Leaked MSIHANDLE (204) of type 790531 for thread 5784
MSI (s) (78:70) [14:43:15:215]: Note: 1: 2769 2: _89A40FA1_58A1_4BB6_B09C_484230F83A47.install 3: 1
DEBUG: Error 2769: Custom Action _89A40FA1_58A1_4BB6_B09C_484230F83A47.install did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _89A40FA1_58A1_4BB6_B09C_484230F83A47.install, 1,
CustomAction _89A40FA1_58A1_4BB6_B09C_484230F83A47.install returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (78:70) [14:43:15:218]: Closing MSIHANDLE (203) of type 790536 for thread 7640
Action ended 14:43:15: InstallExecute. Return value 3.
What we have tried
- Create few install package
- Tried installing both with domain administrator and local administrator
- disable defender and install
- no other anti virus program is installed
- unistall .net 3.5 and install again
- tried repairing .net 3.5
- The user is owner of all folders
- windows is up to date
Tried installing Malwarebytes 3 and that worked.
Any suggestions on this?