[Real time protection layers still turned off after re-install]

OK, sorry for the delay, real life keeps getting in the way of computing.

 

Made exceptions for all the drivers I could find. None of the drivers you listed in System 32 were present.

 

But I did turn off all those in Program Files.

 

Right now it says real life protections are all turned ON.

 

We'll see how long this lasts.

I don't know where those missing drivers you listed are.

 

Thanks for the  help.

[Real time protection layers still turned off after re-install]

Don't think so. How would I do that? I will dig into it myself and try to figure that out but I'm asking in case I don't find the answer for myself

[Real time protection layers still turned off after re-install]

It was turned on when I shut down last night.

When I booted up this morning I immediately got the popup telling me protedction layers were turned off and sure as hell the Web Protection layer is off and CANNOT be turned on.

[Real time protection layers still turned off after re-install]

Well that is the same version I installed this morning but I let it overwrite the old download and installed it.

When it came up it said the Web protection was ON --- like it should be.

Then it did a quick scan and the Web Protection is still ON.

 

Hoever, I got that once before and the next day it came up with Web Protection OFF and wouldn't let me turn them on.

We'll see what happens after I have it installed for awhile. I have a suspicion that something ( like a virus ) is turning it off.

I'll report back later.

 

Thanks for the help. Much appreciated.

[Real time protection layers still turned off after re-install]

I'm having the same problem. Running Window 10 Creator Update with 16 gigs of RAM.

If I tell MB to turn on the Webb Protection it says " starting "..... and then just sits there and does nothing..

 

Constant warnings about the Web Protection being turned off but I can't get it to turn on.

 

Have used the uninstall toold and re-installed to no avail

Attaching the requested files using 7-zip and hope I got it right. I've never used 7 zip to zip up before only to unzip.

problem.7z

[Malwarebytes problem]

Every morning when I boot my computer it says that " protections are turned off ".

I go into MB and sure enough Web Protections are off.

I click to turn them on and it goes green and says " Starting ... " but never says " ON".

Why is this being turned off and by what and how do I stop it?

Since it never says "on" are Web Protections being turned on or not? How can I tell?

[Virus problems]

My computer is infected with MySites123.ShrtCln and Yoursites123.ShrtCln. I find web sites with instructions on how to get rid of this but they don't seem to work. I suspect the viruses have been changed since those sites were created.

MalwareBytes finds viruses in Firefox's preferences.js but if I quarantine them it just makes another newpreferences.js and it is infected immediately.

ADW Cleaner say the problem is in some MalwareBytes files.

I have included ADW Cleaner scans and MalwareBytes scan and the Malware bytes report.

Any suggestions for removing these items would be most appreciated.

 

Also the ADW Cleaner reports finding 5 viruses but only shows 3.

 

MB VIRUS REPORT 4-20-2017.txt