TimBFG

Hi We got a FP on a German version of one of our games. I've attached the log and a screenshot of the error. Thanks! MB LOG.txt

Hi, We have received a report of a game file triggering a threat warning from Malwarebytes. I've included a log of the detection below. Thanks so much! -Tim Malware Report.txt

The exe for a Steam game is being detected as a virus. I wasn't able to get the exact file from the player, but I have a log from Malwarebytes and hope that is enough here. Thanks! -Tim Malwarebytes log 28 Oct.txt

Thank you so much!

A File for the Big Fish Games Game Manager has been flagged by Malwarebytes. I've included a screenshot and log from the detection. Please let me know if I need anything else. Thanks, Tim Malwarebytes Virus Log For Big Fish.txt

Hi, We've received a report of the following game files being detected by Malwarebytes. I've attached the files as well as a log from the player. Thanks, Tim malwarebytesfile.txt christmas9.zip cruiseDirector4.zip parkRanger7.zip

Hi, Thanks! I'm afraid it seems like the player is seeing the warning again. We have a log that they've shared with us this time. Please let me know if we need to forward any steps to them to fix this on their end. Thanks again, -Tim malwarebytesreport.txt

Hi, We've received a report that the following file is being detected. We've attached the file and a log for the detection. Thanks! -Tim BF virus report.txt wrpwbnz.zip

Hi, We believe the following file is getting falsely detected. I'm afraid I wasn't able to get the log, but I've attached a screenshot and the file itself. Please let me know if I need to get the log and I will be happy to follow up with that. Thanks! MysteryTales_TilDeath_CE.zip

Hi! We've received reports about a number of files being reported as malware just recently. There are so many that I didn't know if I should try and attach them, but I've included the log below. Please let me know if there is anything else that is needed though. -Tim Malware report (1).txt

Hi, We recently had a player report the following game files as being flagged by Malwarebytes. We've attached one of the files and log for the detection. Thanks! -Tim 051121 BigFish exe files reported as malware by MalwareBytes.txt pwdgmkl.zip

The following game file is being reported as malware. I've attached a zip file, along with a log of the report. Thanks! -Tim Malwarebytes Log file - Big Fish Games.txt SecretCity_MysteriousCollection_CE.zip

Thank you so much!

Hi, The following Game exe has been detected as malware with the above definition from VirusTotal. We were unable to obtain a log. Thanks for looking into this! -Tim Emerland Solitaire 2.zip

Hi, It's possible this is already cleared up, but since it was reported to us quite recently, we wanted to double-check. A game exe was being flagged and I've attached both the log and the exe here. Thanks! Tim fantasy.txt fantasy_mosaics_42.zip