monkeymii

All done. Once more thanks for the help Kevin

Okay so I changed it to manual in services.msc and turned it on in msconfig, this didn't work. Left it on manual and took it out from msconfig and weirdly, when I rebooted it still had the black screen even though the web helper service wasn't enabled. One more restart and it's back to working again without changing any settings. I'm not really sure what to do about it but I suppose it's not an essential service that I can do without? If that's the case I'm willing to just leave my system as it is now and call this done Really appreciate your help through all of this.

Okay so I believe I've found the service. The system seems to be booting up perfectly and I've enabled all of the startup items + services excluding this one service : Origin Web Helper Service

this makes sense. I was hoping it wouldn't come to this I'll get on trying it now

Okay so I've done what's been asked. Unchecked all startup items and and non-windows services... and it starts up perfectly. I then spent a bit more time fiddling with different services/startup items and couldn't pinpoint what exactly was causing the issue through trial and error but it seems like I can check a few items fairly safely (malwarebytes service and startup) and have the same results... not sure where to go from now and I'm not sure if it's tiredness or not but I seem to be having varied results eg. doing a clean boot and 1/3 times it's been not working.. which in my head doesn't make sense but I feel I may just be missing something. Another note is that when I bootup to a black screen the system seems considerably slower when opening msconfig (taking up to a minute) and explorer.exe seems to be prone to crashing and not responding. When I do a successful clean boot msconfig starts up instantaneously and everything seems fine (other than still not having startup items but I suppose it's better than explorer.exe being broken.)

Okay I had a few windows updates and thought now a good time. I ran and completed them and on restart the system booted up perfectly (except it started up literally everything in msconfig's startup list) I then restarted to confirm it was solved and unfortunately the problem has begun again. Now going to try what you said and will edit this post with the results.

I'll do that and report back. It's the same time for me, really appreciate your help with this.

Just tried it and yes it does. Explorer working.

I just remembered something I did in the beginning last week that may be relevant. When I tried to change the startup programs I put it in diagnostic startup from msconfig to run malwarebytes scans. This messed up all my services even when I changed it back to normal startup and the standard services weren't even in the checklist for me to choose from so I had no sound running, network capabilities etc. I panicked a bit and searched about and found going into services.msc you can manually re-enable them. I didn't know which ones were supposed to be on and was getting frustrated with some working while others required others to be active so I spent a long time just going down the list and telling them all to come on at startup and could not find anywhere that would simply just restore it to it's default properties. So essentially I just messed with services.msc to start 90% of the things in the list. This made my sound and network work again which I was glad about.

Here you are: Search.txt

If I do nothing it stays black so I end the process there and then proceed to do what you said, yes.

I just restarted to show exactly what's happening, printscreen on login after bringing the task manager up:

Just restarted and none right now. Still getting the black screen and having to manually restart explorer.exe as well as starting up programs that normally would be starting up.

Attached CBS.zip CBS.zip

Here is the CHKDSK log, will post the next part when it's done: Log Name: Application Source: Microsoft-Windows-Wininit Date: 28/01/2017 23:20:07 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: monkeymii-PC Description: Checking file system on C: The type of the file system is NTFS. Volume label is Main Drive. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 1225728 file records processed. File verification completed. 3596 large file records processed. 0 bad file records processed. 0 EA records processed. 79 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 1499214 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 1225728 file SDs/SIDs processed. Cleaning up 1699 unused index entries from index $SII of file 0x9. Cleaning up 1699 unused index entries from index $SDH of file 0x9. Cleaning up 1699 unused security descriptors. CHKDSK is compacting the security descriptor stream 136744 data files processed. CHKDSK is verifying Usn Journal... 34199792 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 1225712 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 17085683 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. 482036735 KB total disk space. 411828136 KB in 759101 files. 522936 KB in 136747 indexes. 0 KB in bad sectors. 1342931 KB in use by the system. 65536 KB occupied by the log file. 68342732 KB available on disk. 4096 bytes in each allocation unit. 120509183 total allocation units on disk. 17085683 allocation units available on disk. Internal Info: 00 b4 12 00 65 ab 0d 00 49 7e 18 00 00 00 00 00 ....e...I~...... 33 0a 00 00 4f 00 00 00 00 00 00 00 00 00 00 00 3...O........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-01-28T23:20:07.000000000Z" /> <EventRecordID>403763</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>monkeymii-PC</Computer> <Security /> </System> <EventData> <Data> Checking file system on C: The type of the file system is NTFS. Volume label is Main Drive. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 1225728 file records processed. File verification completed. 3596 large file records processed. 0 bad file records processed. 0 EA records processed. 79 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 1499214 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 1225728 file SDs/SIDs processed. Cleaning up 1699 unused index entries from index $SII of file 0x9. Cleaning up 1699 unused index entries from index $SDH of file 0x9. Cleaning up 1699 unused security descriptors. CHKDSK is compacting the security descriptor stream 136744 data files processed. CHKDSK is verifying Usn Journal... 34199792 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 1225712 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 17085683 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. 482036735 KB total disk space. 411828136 KB in 759101 files. 522936 KB in 136747 indexes. 0 KB in bad sectors. 1342931 KB in use by the system. 65536 KB occupied by the log file. 68342732 KB available on disk. 4096 bytes in each allocation unit. 120509183 total allocation units on disk. 17085683 allocation units available on disk. Internal Info: 00 b4 12 00 65 ab 0d 00 49 7e 18 00 00 00 00 00 ....e...I~...... 33 0a 00 00 4f 00 00 00 00 00 00 00 00 00 00 00 3...O........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. </Data> </EventData> </Event>