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cswilson6

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  1. Malwarebytes will not open. I double click on the icon and it will open a box asking if its ok to make changes to the computer, I select yes, but it will not open. I read the previous thread about it not opening and attempted the following: "If you have Malwarebytes v1.60(or newer) installed, go to 'Start' button, >'All Programs'>'Malwarebytes Anti-Malware' folder>'Tools'>'Malwarebytes Anti-Malware Chameleon' and open that help file. This technology is designed to work around common blocking tactics which disable Malwarebytes. Once open, click the first 'Test' button, if it runs, accept the prompt to update and the system will be scanned. Once the scan is done, apply the 'Remove Selected button, save the log and allow a reboot if prompted to do so to reomve stubborn malware.If the first one fails, click the next 'Test' option and so forth until one runs. ****>>>>>If for any reason at all Chameleon does not run, move onto the steps below, with DDS. DO NOT reply to tell me it failed as that will just make corrective action replies longer. It's more important we get the DDS data.<<<<<<<***** Then attach the log in your next reply. Also, after that's been done, download DDS from the link below and save it to your desktop: http://download.blee...om/sUBs/dds.scr *Disable any security software before running(excluding Malwarebytes) *Steps to disable some common security applications(no need to disable Malwarebytes, it will not cause any issues): http://forums.whatth...showtopic=96260 Please double click dds.com to run the tool. (File name will be different if alternate download used). Vista & Windows 7 users: You must right click on the file above and select "Run As Administrator" to run the tool. A black window(DOS window) will open with some instructions/comments. When done, DDS will open two (2) logs: DDS.txt Attach.txt" Please, help, I attached the DDS. DDS.txt
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