courtney

I would try this but I had tried the Safe Mode trying to get to Control Panel when it all started and I'm completely blocked out of the administrator account.

When I did CTRL+ALT+DEL a dialog box pops up which says the administrator has denied access to this program. This is the same message I had gotten before when I tried to go in and uninstall programs through the start menu (since I haven't had control panel in over 2 weeks).

Thanks, I'm at work now and I will do that when I get home. I'll post my logs then. Thanks for all your help!

How would I find the logs? When I start up my computer, it lets me log into Windows and then the only thing that comes up is my background picture. There is nothing else there.

I downloaded both programs. I ran ComboFix and the computer restarted and then I logged into Windows it went to my desktop background and there is nothing there. No programs, folders, no start button. When Combofix was running it said to not mess with the dialog box because it could make this happen but I didn't do that.

Can anyone help me here?

Have some major problems. We took our computer to a repair place and when we got it back we have a bunch of problems now. We have AVSystemCare on our computer, can't get into Control Panel (has disappeared). Downloaded Spyware Doctor, slowed and stopped at 27 percent but it caught this before that happened: Spyware.Known_Bad_Sites Adware.Agent.BN Rootkit.Agent.EY Trojan-Proxy.Wopla Trojan-Spy.Banker.CMB Trojan.ISTbar Can you help me here? Thanks!