Jump to content

tultha

Members
  • Posts

    2
  • Joined

  • Last visited

Reputation

0 Neutral
  1. Woohoo! I'm cautiously optimistic....RogueRemover seems to have done the trick. The download went exactly as you described (even if part of it *was* in Dutch...when I ran it the first time, it found 2 files. It said it could not remove "everything" and to restart my computer and run again, where it seemingly was able to delete both this time. Following are the (2) logs, if you have any interest: LOG #10432.txt Malwarebytes' RogueRemover Malwarebytes
  2. I'm seeing my problem, but not at all understanding the answers. I have Spy Sweeper, Norton Anti-virus, Windows Defender, and quite frankly, I'm afraid to start downloading right and left programs I know nothing about. I am a US citizen living in Cameroon, West Africa, and people here who know *anything* about computers are few and far between....and when you find one, s/he speaks only French (which I don't). IT people here stare at the computer for an hour and then tell you you need a new computer. I am SO frustrated with this flashing security alert....a shield that alternates between blue with a ? mark in it to red with an X in it....occasionally popping up a balloon that tells me I *may* have multiple viruses...and, of course, when I click on it, I am sent to a site to purchase yet another anti-spy program. It hijacks my explorer to these sites and the only way I can get to my email is through the yahoo emailbox icon rather than directly from Explorer. Now to add to my difficulties, my computer is in Dutch (hubby is Dutch), so I can't often understand what Windows XP is telling me. BTW, hubby is virtually computer illiterate and when it comes to helping with the computer almost as annoying as the flashing security alert. I keep reading about HijackThis logs and am totally confused....can some kind soul please walk me through this like a 5-year-old? I need picture references rather than words (as they are in Dutch) if possible. I'm sure one day I'll be able to chuckle about this post, too. Thanks in advance, Tultha (displaced Tulsan)
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.