Deborahhh

Hi FIrefox Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2I uninstalled and reinstalled MBAM and everything seems ok !-..however, I want to note the following during the install: After the computer restarts, ensure that your antivirus is enabled and download the latest version of Malwarebytes Anti-Malware from here and save it to your desktop. <---OK Now close all open applications including your browser and again temporarily disable your antivirus as before and launch the Malwarebytes installer you just downloaded.<---OKPlease make sure to uncheck the Trial checkmark near the end of the installation. <---Did not see this "Trial" checkmark Please make sure you check for updates at the end of the installation as well. The program should automatically update the database.<---OKLaunch the program and click on the Activation button. Then copy and paste your activation ID and Key into the dialog box. This should automatically enable Protection and offer to add an automated update schedule which you should allow or ensure that you create one on your own to keep the program updated.<----did not need to click Activation button/did not need to copy/paste ID AND KEY--both already "activated" and Protection enabled -is this normal?Now setup any file exclusions as may be required for your Anti-Virus/Internet-Security/Firewall applications and then enable your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.Restart the computer again and verify that Malwarebytes Anti-Malware is in the task tray running<---OKThanks again for your help...I only wonder if the process to install MBAM has become more "automated" or is something going on w/ my computer? Deb

HI This morning I had BSOD due to file mbamswissarmy.sys ( please see jpg attached.) I was able to reboot machine- I ran the "Chameleon" tools and Mbam Premium still does not start. Please Advise Thank you