tjmcguire

Ron, Thank you for being a straight shooter and putting me in my place, so to speak. Very rough week and I apologize for my previous post, which was born out of stress while waiting to hear about a new position with a new company. Now that I've found out I got it, things could not be better and I wanted to make sure I apologized! So, as to the issue? It comes and goes unfortunately, with no intervention from myself. Currently as I type this, the issue has happened again, while last night, it was fine. I am going to go through and start removing programs I no longer use, scrubbing out remnants of poorly uninstalled programs, etc. from my computer. I have two weeks off till I start the new job and it's a perfect time to get my system back in line! Hell I may even reload it as you suggested. Once I have my system turned around, and if I am still having an issue, I will reach out at that time. Thank you and again, my apologies for coming off like an ass. Todd

I'll need to reply to most of this tonight after I get home from work and after my Network+ exam. It's going to be a long day! Ok, you caught me with my pants down a little on MSE. I'd argue though with a layered approach (which I have) the "trustworthiness" of an AV product isn't as "be all end all" as if it was the only means of defense. I was running Sophos but no longer have a company license for it after switching jobs. I will definitely replace it though as you are correct, and it is "baseline" at best. The proxy concerns me although it may have been from me using one of several web penetration testing tools. However, I don't see that setting on any of my browsers, being used or even being set for use. Where is that pulling that information from? I'll need to take a look at those errors in detail but those really don't concern me too much because of the amount of software I have on my machine, the constant uninstall and reinstall of tools, etc. My system runs flawlessly with no crashes or hiccups and no issues with any other piece of software I run on a daily basis. However, in the interest of removing them from "reasons for thumbnails not loading with MBAM turned on" troubleshooting, I will look at them and re-mediate each one. I do appreciate your help and please do not mistake my above tone as I tend to be very cut and dried and come across a little "rough" in text, but I was really hoping not to be led down the road of anything wrong with the PC could affect our program. Yes, it is true that seemingly unrelated pieces of software can affect the functionality of another, but I feel like I'm being told to reboot (if you catch my meaning) to fix the issue. I've been in IT and the software world for 15+ years and I am currently a forensic analyst for a security company, so I apologize as sometimes these types of responses tend to get under my skin. All that being said, I will bow to your knowledge of your product, and attempt to do everything you are asking me to do. However, reloading my system to fix an issue with Firefox and MBAM seems a little overboard. Any combination of software will work after that unless there is a glaring major bug in either piece of software. Thank you, T

Daledoc1, Ok, will do! And yes, I'm a security analyst so my system is probably a little more involved and locked down than most, but I will read up on this now and see if I can tweak some things in EMET to allow for it to "play nice" with MBAE. LOL Thanks, T

Requested logs are attached. Please let me know if you need anything further. Should I wait, or do a clean uninstall and reinstall again? Thanks, T Addition.txt CheckResults.txt FRST.txt

Well it seems this was only a temporary fix. Can this be looked into deeper, perhaps, so I don't have to do a clean uninstall and re-install of the product every few days? I have not fixed it yet just in case you wanted me to grab any logs, etc. Thank you, T

Thank you! And yes, everything is fine now and thumbnails are no longer being blocked. Thank you again for all your help and have a great weekend! T

I have done the clean removal and reinstall from step 1, and I'm going to put it "through it's paces" to see if I am still getting the same behavior. So far though? It looks good. Thank you! A little embarrased though that with 15+ years in tech? I didn't just uninstall and reinstall myself as a troubleshooting step. LOL Ah well! It's been a long week and the cleaning tool probably had more to do with it than just a simple uninstall and reinstall. Thank you again though and I'll reply in a little while with what I found. T

On facebook, most thumbnail images come from hxxps://fbcdn-profile-a.akamaihd.net . These are being blocked by the Website Protection, even though the block is not being logged. I know this because if I turn off the Website Protection, refresh Facebook, the pictures load. If I then turn it back on, refresh Facebook? The pictures are blocked again. I have added web exclusions for hxxps://fbcdn-profile-a.akamaihd.net, many of the IP's it encompasses (are IP ranges coming at some point?? Hopefully CDIR notated ranges??) and still the pictures are being blocked. Am I missing something? Is there a log hidden in a directory somewhere that shows blocks (other than the one in the GUI?) so I can maybe see if I have the IP wrong or something? Very frustrating! Any help would be greatly appreciated. Thanks!