sshep2215

Forgot to add the MBAM scan log. It is attached as MBAM-scanlog_2014-07-25.txt Question: I noticed MBAM software is blocking actions from ZoneAlarm, a firewall application. As my computer was infected, I can't confidently say the program is clean. On the other hand, if this is a "false positive", there is a potential that my firewall software is being compromised by MBAM. I would like to hear your feedback before taking further action on this matter. Thankyou again for all your help. MBAM-scanlog_2014-07-25.txt

Ran FRST with the fixlist.txt file as directed. Fixlog.txt is attached. Uninstalled and reinstalled MalwareBytes as directed. This time I was able to start the software and complete a scan! Found 150+ PUPs and quarantined them all. Though you didn't ask, I ran a FRST scan again. FRST.txt from this scan is attached. Let me know if this completes the process or if there are further steps I need to take. Thank you again for all your help. FRST.txt Fixlog.txt

FRST File is attached. FRST.txt

Still unable to run Malwarebytes.

TwinHeadedEagle, Thankyou for helping my with my malware problem. I appreciate your help. Downloaded and ran AdwCleaner.exe. On the first attempt it did not run similar to MalwareBytes.exe not being able to run as described in my original post. The second attempt was successful. The logfile presented on reboot was not AdwCleaner[s0].txt but rather AdwCleaner[s1].txt I found both log files in C:\AdwCleaner and have attached both for your use. Thank you again for all your help. AdwCleanerS0.txt AdwCleanerS1.txt

Installed and ran the software. Ran all options in the Chamelion starter. Attempted all alternative startup methods described on malwarebytes.org website. In all cases the software attempts to start but is prevented from doing so. Addition.txt FRST.txt