1BigAKGuy

I have followed the instructions to improve security in Chrome and installed the browser extensions and add ons you recommended, plus installed the hippo update and WinPatrol. (I had used WinPatrol in the past.) I the problem with SearchAssist is cleaned up. It is OK to close out this thread, thank you. On another topic, can you suggest where to find help in determining what is randomly accessing my empty floppy disk drive? Because of the noise, I have disabled the drive, which I rarely use, in Device Manager.

Under this ticket no. Thank you again.

Hi, it is booting up normally again. Thank you

That was not fun. I went into safe mode and reverted back to a normal boot up. Unfortunately, the computer booted to a black 0xc000000e error screen, telling me to repair Windows, which I did from my repair disk. Things are back to normal. Although, I see that the Intel AppUp Center launches at startup again, after having been disabled for some time. Attached is the startup.txt file created by CCleaner startup.txt

My last post is missing. In it I reported booting into safe mode to run msconfig successfully. I have done 5 reboots following the change in configuration -- each popped right up after I logged in. I noted a program/service called Sendori that I do not recall installing. I uninstalled it.

I booted to Safe Mode. That allowed me to run MSconfig and make the changes required for a clean boot. I will make several boots in this configuration and report in.

ARGH. I launch msconfig. I then uncheck the load startup items under the General tab. Click OK. That works fine. However, each time I open the services tab, check hide Microsoft services then click disable all and click apply, the orb starts spinning and msconfig stops responding. I eventually must do a power down reboot to close msconfig.

Kevin, I have uninstalled FRST, Adwcleaner, Junkware and all the others. I have reviewed and saved a bookmark to the advise on Chrome to my desktop for follow up action. I have developed a problem that seems to have arisen from the malware exorcism, my computer's boot up has become erratic. Sometimes, it boots up in a snap, other times it does not appear to load explorer following login, stuck at a black screen with a mouse cursor. Would you suggest I do to cure boot up, run a startup repair or . . . ?

Eset found one zip file that was contaminated and deleted it.

It is great to have my browsers back. I thank you very much for your assistance. I will make a donation to UNITE.

Zoek completed. I opened http://home.ancestry.com/ in IE11. The site has had a survey banner across the top and hyperlinked text. I DO NOT see any now. I also opened it in Version 31.0.1650.26 beta-m. No banner of hyperlinked text in Chrome either. The Browsers are working properly. How should I proceed, is it OK to re-enable the extensions and add ins? Or, might the problem be with one of them? Pasting the Zoek log file exceeds the post length limit. I will attach it instead.. zoek-results.log

FYI, I just ran MBAR and if found nothing. How do I run Chrome in safe mode/ I would like to try that as well I am downloading Zoek presently.

Any suggestions would be appreciated.

When I start Internet Explorer 11 in safe mode, that is, iexplore -extoff, IE no longer presents blue hyperlinked text with popup ads or a survey banner across the top of the page. BTW, I have another problem that might relevant. I had forgotten to mention it because I have had it disabled for so long. Something seeks my floppy disk bay frequently. I disabled the floppy drive in device manager to silence it.

I ran Farbar for the logs as directed. I did not press FIX. Should I have? The logs exceed the length allowed by this forum so I will attach them for you. Thank you FRST.txt Addition.txt