kfenley920

You rock Charlie!!! Thx for all your help! I sent a donation your way! I know you were driving but you actually made me feel like I knew what I was doing!

Results of screen317's Security Check version 0.99.72 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Windows Firewall Disabled! avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 Java 7 Update 21 Java version out of Date! Adobe Flash Player 11.7.700.224 Adobe Reader 10.1.7 Adobe Reader out of Date! Mozilla Firefox 14.0.1 Firefox out of Date! Google Chrome 17.0.963.46 Google Chrome 29.0.1547.57 ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe AVAST Software Avast AvastSvc.exe AVAST Software Avast AvastUI.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 2% ````````````````````End of Log``````````````````````

I've installed Malwarebytes Pro, Avast and run the adw cleaner... Should be all set now I hope. Anything else you can think of?

I've removed them all and rebooted. How should I proceed now? I had Panda 2012 on here but it's expired. Should I reinstall it at some point or will Malwarebytes provide adequate coverage?

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.adlice.com/forum/ Website : http://www.adlice.com/softwares/roguekiller/ Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Kristi [Admin rights] Mode : Scan -- Date : 08/21/2013 20:58:41 | ARK || FAK || MBR | ¤¤¤ Bad processes : 1 ¤¤¤ [sUSP PATH] cltmng.exe -- C:\Users\Kristi\AppData\Roaming\SearchProtect\bin\cltmng.exe [7] -> KILLED [TermProc] ¤¤¤ Registry Entries : 4 ¤¤¤ [RUN][sUSP PATH] HKCU\[...]\Run : SearchProtect (C:\Users\Kristi\AppData\Roaming\SearchProtect\bin\cltmng.exe [7]) -> FOUND [RUN][sUSP PATH] HKUS\S-1-5-21-1801110159-1676552808-192347499-1000\[...]\Run : SearchProtect (C:\Users\Kristi\AppData\Roaming\SearchProtect\bin\cltmng.exe [7]) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 0 ¤¤¤ ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ -> E:\windows\system32\config\SYSTEM | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\windows\system32\config\SOFTWARE | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\windows\system32\config\SECURITY | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\windows\system32\config\SAM | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\windows\system32\config\DEFAULT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\Users\Default\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] -> E:\Users\Default User\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] -> E:\Users\Kristi\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\Users\UpdatusUser\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] -> E:\Documents and Settings\Default\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] -> E:\Documents and Settings\Default User\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] -> E:\Documents and Settings\Kristi\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - FOUND] -> E:\Documents and Settings\UpdatusUser\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - E:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND] ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: WDC WD7500BPKT-75PK4T0 ATA Device +++++ --- User --- [MBR] 578fcd808a47353b1fc6e9e2d7ef4c92 [bSP] 0d9bdc844c4d286fe0b40717de6e9b3f : Windows 7/8 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 695299 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[0]_S_08212013_205841.txt >>

DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16660 BrowserJavaVersion: 10.21.2 Run by Kristi at 20:36:16 on 2013-08-21 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6038.4408 [GMT -4:00] . AV: Panda Internet Security 2012 *Enabled/Updated* {86971480-9989-6750-B122-681A86518D59} SP: Panda Internet Security 2012 *Enabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: Panda Personal Firewall 2012 *Enabled* {BEAC95A5-D3E6-6608-9A7D-C12F7882CA22} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PskSvc.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\TPSrvWow.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k netsvcs C:\PROGRAM FILES (X86)\PANDA SECURITY\PANDA INTERNET SECURITY 2012\WebProxy.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsCtrls.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavFnSvr.exe C:\Program Files (x86)\Common Files\Panda Security\PavShld\pavprsrv.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\pavsrvx86.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\AVENGINE.EXE c:\program files (x86)\panda security\panda internet security 2012\firewall\PSHOST.EXE C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsImSvc.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe C:\Windows\system32\nvvsvc.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\ApVxdWin.exe C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\SRVLOAD.EXE C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavBckPT.exe C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\UPGRADER.EXE C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe C:\Users\Kristi\AppData\Roaming\SearchProtect\bin\cltmng.exe C:\Windows\SysWOW64\rundll32.exe C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe C:\Program Files (x86)\24x7Help\App24x7Svc.exe C:\Program Files (x86)\24x7Help\App24x7Help.exe C:\Program Files (x86)\24x7Help\App24x7Hook.exe C:\Program Files (x86)\24x7Help\App24x7Hook64.exe C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe C:\Program Files (x86)\PCFixSpeed\PCFixSpeed.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - C:\Program Files (x86)\Swag_Bucks\prxtbSwag.dll uURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll mURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - C:\Program Files (x86)\Swag_Bucks\prxtbSwag.dll mURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll mWinlogon: Userinit = userinit.exe BHO: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll BHO: Fast Free Converter 3.0: {304E71B8-633E-4C36-996A-7D21D9D1518F} - C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\FastFreeConverter.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - C:\Program Files (x86)\Swag_Bucks\prxtbSwag.dll BHO: LastPass Browser Helper Object: {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll BHO: Wajam: {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files (x86)\Wajam\IE\priam_bho.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: PricePeep: {FD6D90C0-E6EE-4BC6-B9F7-9ED319698007} - C:\Program Files (x86)\PricePeep\pricepeep.dll TB: Swag Bucks Toolbar: {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - C:\Program Files (x86)\Swag_Bucks\prxtbSwag.dll TB: MixiDJ V30 Toolbar: {1122B43D-30EE-403F-9BFA-3CC99B0CADDD} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - C:\Program Files (x86)\Swag_Bucks\prxtbSwag.dll TB: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll uRun: [searchProtect] C:\Users\Kristi\AppData\Roaming\SearchProtect\bin\cltmng.exe uRun: [ConduitFloatingPlugin_fdkednngfjmpnljkolbapdednncafhen] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Conduit\CT3298566\plugins\TBVerifier.dll",RunConduitFloatingPlugin fdkednngfjmpnljkolbapdednncafhen uRunOnce: [Application Restart #0] C:\Users\Kristi\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --enable-sync-favicons --sync-keystore-encryption --flag-switches-end --flag-switches-begin --enable-sync-favicons --sync-keystore-encryption --flag-switches-end --restore-last-session uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe -update plugin mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe" mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe" mRun: [APVXDWIN] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\APVXDWIN.EXE" /s mRun: [sCANINICIO] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\Inicio.exe" mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [searchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe mRun: [PCFixSpeed] "C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe" /startup mRun: [24x7HELP] "C:\Program Files (x86)\24x7Help\App24x7Help.exe" /STARTUP mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll TCP: NameServer = 192.168.1.1 TCP: Interfaces\{1E4157CA-32F0-4783-8A0A-651149871278} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{1E4157CA-32F0-4783-8A0A-651149871278}\16D616E64616469637F6E6 : DHCPNameServer = 75.75.75.75 75.75.76.76 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [intelPROSet] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PROSet/Wireless x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe x64-Run: [NVHotkey] rundll32.exe C:\Windows\System32\nvHotkey.dll,Start x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Notify: avldr - avldr64.dll x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Kristi\AppData\Roaming\Mozilla\Firefox\Profiles\zotue26h.default\ FF - prefs.js: browser.search.selectedEngine - MixiDJ V30 Customized Web Search FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-07-10 15:28; {5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}; C:\Program Files (x86)\Wajam\Firefox\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}.xpi FF - ExtSQL: 2013-08-20 21:54; {1122b43d-30ee-403f-9bfa-3cc99b0caddd}; C:\Users\Kristi\AppData\Roaming\Mozilla\Firefox\Profiles\zotue26h.default\extensions\{1122b43d-30ee-403f-9bfa-3cc99b0caddd} . ============= SERVICES / DRIVERS =============== . R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-8-10 25960] R0 pavboot;Panda boot driver;C:\Windows\System32\drivers\pavboot64.sys [2012-4-15 30792] R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-3-26 55856] R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2012-3-26 27120] R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2012-3-26 19952] R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdcfltn.sys [2012-8-10 21616] R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2012-3-26 27632] R1 ShldFlt;Panda File Shield Driver;C:\Windows\System32\drivers\ShldFlt.sys [2012-4-15 48136] R2 24x7HelpSvc;24x7HelpService;C:\Program Files (x86)\24x7Help\App24x7Svc.exe [2013-8-20 342608] R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [2009-6-2 457200] R2 AmFSM;AmFSM;C:\Windows\System32\drivers\amm6460.sys [2012-4-15 65608] R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-1 659976] R2 APPFLT;App Filter Plugin;C:\Windows\System32\drivers\APPFLT64.SYS [2012-4-15 129096] R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2010-7-14 32240] R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-3-8 135952] R2 CltMngSvc;Search Protect by Conduit Updater;C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe [2013-5-8 97056] R2 ComFiltr;Panda Anti-Dialer;C:\Windows\System32\drivers\COMFiltr.sys [2012-4-15 15928] R2 DSAFLT;DSA Filter Plugin;C:\Windows\System32\drivers\dsaflt64.sys [2012-4-15 82952] R2 FastFreeConverterUpdt;FastFreeConverterUpdt;C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe [2012-11-26 687104] R2 FNETMON;NetMon Filter Plugin;C:\Windows\System32\drivers\fnetm64.sys [2012-4-15 31752] R2 IDSFLT;Ids Filter Plugin;C:\Windows\System32\drivers\idsflt64.sys [2012-4-15 78920] R2 NETFLTDI;Panda Net Driver [TDI Layer];C:\Windows\System32\drivers\NETTDI64.SYS [2012-4-15 170504] R2 Panda Software Controller;Panda Software Controller;C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsCtrlS.exe [2012-4-15 173312] R2 PAVFNSVR;Panda Function Service;C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavFnSvr.exe [2012-4-15 202016] R2 PavPrSrv;Panda Process Protection Service;C:\Program Files (x86)\Common Files\Panda Security\PavShld\PavPrSrv.exe [2012-4-15 62768] R2 PAVSRV;Panda On-Access Anti-Malware Service;C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\pavsrvx86.exe [2012-4-15 314176] R2 PskSvcRetail;Panda PSK service;C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\psksvc.exe [2012-4-15 28992] R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-4-21 378472] R2 WajamUpdater;WajamUpdater;C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe [2013-7-10 109064] R2 WNMFLT;Wifi Monitor Filter Plugin;C:\Windows\System32\drivers\wnmflt64.sys [2012-4-15 74760] R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-4-17 2671376] R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Accelern.sys [2012-8-10 27760] R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-1 195584] R3 NETIMFLT01060044;PANDA NDIS IM Filter Miniport v1.6.0.44;C:\Windows\System32\drivers\n64i1644.sys [2012-4-15 216648] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-9-13 95744] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-9-13 212992] R3 qicflt;upper Device Filter Driver;C:\Windows\System32\drivers\qicflt.sys [2010-7-2 29288] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240] R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-12-1 42392] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [2010-7-16 354288] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384] S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-1 195584] S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2013-2-6 102936] S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-4-17 273168] S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2010-7-16 1099248] S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2013-2-6 203544] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-25 1255736] . =============== File Associations =============== . FileExt: .vbe: VBEFile=C:\PROGRA~2\PANDAS~1\PANDAI~1\PavScrip.exe "%1" %* FileExt: .vbs: VBSFile=C:\PROGRA~2\PANDAS~1\PANDAI~1\PavScrip.exe "%1" %* FileExt: .js: JSFile=C:\PROGRA~2\PANDAS~1\PANDAI~1\PavScrip.exe "%1" %* FileExt: .jse: JSEFile=C:\PROGRA~2\PANDAS~1\PANDAI~1\PavScrip.exe "%1" %* FileExt: .wsf: WSFFile=C:\PROGRA~2\PANDAS~1\PANDAI~1\PavScrip.exe "%1" %* . =============== Created Last 30 ================ . 2013-08-21 02:01:06 -------- d-----w- C:\Program Files (x86)\PricePeep 2013-08-21 02:00:15 -------- d-----w- C:\Program Files (x86)\File Type Helper 2013-08-21 02:00:12 -------- d-----w- C:\Program Files (x86)\Fast Free Converter 2013-08-21 01:59:21 -------- d-----w- C:\Users\Kristi\AppData\Roaming\24x7 Help 2013-08-21 01:59:14 -------- d-----w- C:\Program Files (x86)\24x7Help 2013-08-21 01:59:13 -------- d-----w- C:\Users\Kristi\AppData\Roaming\PCFixSpeed 2013-08-21 01:59:12 -------- d-----w- C:\ProgramData\PCFixSpeed 2013-08-21 01:59:11 -------- d-----w- C:\Program Files (x86)\PCFixSpeed 2013-08-21 01:55:48 -------- d-----w- C:\Users\Kristi\AppData\Local\Wajam 2013-08-21 01:55:46 -------- d-----w- C:\Program Files (x86)\Wajam 2013-08-21 01:55:10 -------- d-----w- C:\Program Files (x86)\MixiDJ_V30 2013-08-21 01:54:28 770384 ----a-w- C:\Windows\SysWow64\msvcr100.dll 2013-08-21 01:54:28 421200 ----a-w- C:\Windows\SysWow64\msvcp100.dll 2013-08-21 01:54:28 -------- d-----w- C:\Program Files (x86)\SearchProtect 2013-08-21 01:54:07 -------- d-----w- C:\Users\Kristi\AppData\Roaming\SearchProtect 2013-08-21 01:07:24 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BFF803D1-D22D-4FA3-97B0-8D4EC2694EA8}\mpengine.dll 2013-08-17 18:47:04 -------- d-----w- C:\Windows\System32\MRT . ==================== Find3M ==================== . 2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll 2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll 2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll 2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe 2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe 2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL 2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL 2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll 2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll 2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll 2013-07-09 05:52:52 224256 ----a-w- C:\Windows\System32\wintrust.dll 2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll 2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll 2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll 2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll 2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll 2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll 2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll 2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll 2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll 2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll 2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll 2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe 2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-06-23 17:04:07 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll 2013-06-15 04:32:16 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys 2013-06-13 09:24:52 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-06-13 09:24:52 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys 2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll 2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll . ============= FINISH: 20:36:56.09 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 3/26/2012 6:39:36 PM System Uptime: 8/20/2013 3:07:02 PM (29 hours ago) . Motherboard: Dell Inc. | | 0NJT03 Processor: Intel® Core i5-2410M CPU @ 2.30GHz | CPU | 2301/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 679 GiB total, 592.867 GiB free. D: is CDROM () E: is FIXED (NTFS) - 20 GiB total, 0.016 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP137: 7/15/2013 11:08:00 AM - Windows Update RP139: 7/19/2013 5:23:42 PM - Windows Update RP140: 7/24/2013 12:22:24 PM - Windows Update RP141: 7/30/2013 8:20:52 PM - Windows Update RP142: 8/4/2013 10:23:09 AM - Windows Update RP143: 8/10/2013 5:24:26 PM - Windows Update RP144: 8/14/2013 6:16:41 PM - Windows Update RP145: 8/17/2013 2:44:58 PM - Windows Update RP146: 8/20/2013 9:06:46 PM - Windows Update . ==== Installed Programs ====================== . 24x7 Help AccelerometerP11 Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.7) Amazon Kindle Coupon Printer for Windows CutePDF Writer 2.8 CyberLink PowerDVD 9.5 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition DirectX 9 Runtime Fast Free Converter Google Chrome Google Update Helper GoToAssist Corporate Intel PROSet Wireless Intel® PROSet/Wireless for Bluetooth® + High Speed Intel® Wireless Display Intel® PROSet/Wireless WiFi Software Java 7 Update 21 Java Auto Updater LastPass (uninstall only) Microsoft .NET Framework 4 Client Profile Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MixiDJ V30 Toolbar Mozilla Firefox 14.0.1 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NVIDIA 3D Vision Driver 268.30 NVIDIA Control Panel 268.30 NVIDIA Graphics Driver 268.30 NVIDIA HD Audio Driver 1.2.22.1 NVIDIA Install Application NVIDIA Optimus 1.0.21 NVIDIA Stereoscopic 3D Driver NVIDIA Update Components Panda Internet Security 2012 Panda Secure Vault 5 PC Fix Speed 1.2.0.24 PricePeep RBVirtualFolder64Inst Renesas Electronics USB 3.0 Host Controller Driver Roxio BackOnTrack Roxio Burn Roxio CinePlayer Roxio CinePlayer Decoder Pack Roxio Creator 2011 Roxio Dell install Util Roxio PhotoShow Roxio Video Capture USB Search Protect by conduit Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Skype Click to Call Skype™ 6.3 SmartSound Common Data SmartSound Quicktracks 5 Swag Bucks Toolbar System Requirements Lab for Intel Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition VD64Inst Wajam . ==== Event Viewer Messages From Past Week ======== . 8/20/2013 10:00:14 PM, Error: Service Control Manager [7030] - The FastFreeConverterUpdt service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 8/18/2013 6:22:32 PM, Error: NetBT [4311] - Initialization failed because the driver device could not be created. Use the string "74E50B107FEE" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name. 8/17/2013 3:13:33 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect. . ==== End Of File =========================== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 3/26/2012 6:39:36 PM System Uptime: 8/20/2013 3:07:02 PM (29 hours ago) . Motherboard: Dell Inc. | | 0NJT03 Processor: Intel® Core i5-2410M CPU @ 2.30GHz | CPU | 2301/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 679 GiB total, 592.867 GiB free. D: is CDROM () E: is FIXED (NTFS) - 20 GiB total, 0.016 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP137: 7/15/2013 11:08:00 AM - Windows Update RP139: 7/19/2013 5:23:42 PM - Windows Update RP140: 7/24/2013 12:22:24 PM - Windows Update RP141: 7/30/2013 8:20:52 PM - Windows Update RP142: 8/4/2013 10:23:09 AM - Windows Update RP143: 8/10/2013 5:24:26 PM - Windows Update RP144: 8/14/2013 6:16:41 PM - Windows Update RP145: 8/17/2013 2:44:58 PM - Windows Update RP146: 8/20/2013 9:06:46 PM - Windows Update . ==== Installed Programs ====================== . 24x7 Help AccelerometerP11 Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.7) Amazon Kindle Coupon Printer for Windows CutePDF Writer 2.8 CyberLink PowerDVD 9.5 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition DirectX 9 Runtime Fast Free Converter Google Chrome Google Update Helper GoToAssist Corporate Intel PROSet Wireless Intel® PROSet/Wireless for Bluetooth® + High Speed Intel® Wireless Display Intel® PROSet/Wireless WiFi Software Java 7 Update 21 Java Auto Updater LastPass (uninstall only) Microsoft .NET Framework 4 Client Profile Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MixiDJ V30 Toolbar Mozilla Firefox 14.0.1 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NVIDIA 3D Vision Driver 268.30 NVIDIA Control Panel 268.30 NVIDIA Graphics Driver 268.30 NVIDIA HD Audio Driver 1.2.22.1 NVIDIA Install Application NVIDIA Optimus 1.0.21 NVIDIA Stereoscopic 3D Driver NVIDIA Update Components Panda Internet Security 2012 Panda Secure Vault 5 PC Fix Speed 1.2.0.24 PricePeep RBVirtualFolder64Inst Renesas Electronics USB 3.0 Host Controller Driver Roxio BackOnTrack Roxio Burn Roxio CinePlayer Roxio CinePlayer Decoder Pack Roxio Creator 2011 Roxio Dell install Util Roxio PhotoShow Roxio Video Capture USB Search Protect by conduit Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Skype Click to Call Skype™ 6.3 SmartSound Common Data SmartSound Quicktracks 5 Swag Bucks Toolbar System Requirements Lab for Intel Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition VD64Inst Wajam . ==== Event Viewer Messages From Past Week ======== . 8/20/2013 10:00:14 PM, Error: Service Control Manager [7030] - The FastFreeConverterUpdt service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 8/18/2013 6:22:32 PM, Error: NetBT [4311] - Initialization failed because the driver device could not be created. Use the string "74E50B107FEE" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name. 8/17/2013 3:13:33 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect. . ==== End Of File ===========================