Thank you. This shouldn't be a problem. However, I have a question: Should I restore the protection module to run at windows and then go through the long wait to get to the desktop before generating the logs? The machine does not have a anti-virus just malwarebytes. It's just a fresh install with some standard software reloaded on it, MsOffice, 7zip, adobe reader, notepad++, etc. I'll go through the official support if needed after we give it a shot but I felt like I could get some good things to try here and I felt like the community should be aware.