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buttons11

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  1. Hi Again, I took your advice. But when i downloaded malware bytes again it still didn't work so i downloaded the Hijackthis program and below is a copy of my log. I think i may still be infected. Please help. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:09:57 PM, on 5/4/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\arservice.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\ARPWRMSG.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\hphmon05.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\PROGRA~1\AWS\WEATHE~1\Weather.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\eHome\ehRecvr.exe C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Nikon\PictureProject\NkbMonitor.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\eHome\ehmsas.exe c:\windows\ld08.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\WINDOWS\system32\dllhost.exe C:\HP\KBD\KBD.EXE c:\windows\system\hpsysdrv.exe c:\windows\pp06.exe C:\WINDOWS\system32\DL32.exe C:\Program Files\DISC\DISCover.exe C:\Program Files\DISC\DiscUpdMgr.exe C:\Program Files\DISC\DiscStreamHub.exe C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Internet Explorer\Iexplore.exe C:\Documents and Settings\Administrator\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://*.trymedia.com (HKLM) O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Application Management AppMgmt Driver HPZ12 (AppMgmt Driver HPZ12) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Background Intelligent Transfer Service BITSMDM (BITSMDM) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: DCOM Server Process Launcher DcomLaunchHidServ (DcomLaunchHidServ) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: COM+ Event System EventSystem Notice Ex (EventSystem Notice Ex) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: IMAPI CD-Burning COM Service ImapiService Driver HPZ12 (ImapiService Driver HPZ12) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: iPod Service iPod Notice Ex (iPod Notice Ex) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Network Connections NetmanRpcLocatorALG (NetmanRpcLocatorALG) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: Removable Storage NtmsSvcHidServ (NtmsSvcHidServ) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Remote Procedure Call (RPC) Locator RpcLocatorALG (RpcLocatorALG) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: MS Software Shadow Copy Provider SwPrvShellHWDetection (SwPrvShellHWDetection) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: Distributed Link Tracking Client TrkWksNla (TrkWksNla) - Unknown owner - C:\WINDOWS\system32\ahuie.exe O23 - Service: WebClient WebClientsrservice (WebClientsrservice) - Unknown owner - C:\WINDOWS\system32\ahuie.exe -- End of file - 15825 bytes Thanks Buttons11
  2. Good Evening, I'm writing in hopes that you can help. I downloaded "Malwarebytes" to get rid of a rogue security software - "system guard 2009". It did get rid of the software. I ran the scan several times then one day I just couldnot get "Malwarebytes" to run as well as "Spybot" which I also had installed on my computer. Also my computer is slow to open the internet and it keeps freezing while on the internet. I don't know if these have any connection. Could you possibly help? Buttons11
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