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chesjak

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Posts posted by chesjak

  1. Hi

     

    Thank you for your help.

     

    I have looked at the Internet Explorer Properties and in the "Target" box I noticed that it had the address on Internet Explorer as well as Omniboxes.  Have deleted Omniboxes.  All seems to be well now.  No annoying hijacked browser!!!

     

    I can't believe that all the scans I carried out including MalWareBytes didn't disclose this.  I wonder if MalwareBytes are aware of this shortcoming in their program.

     

    Regards

  2. Hi

     

    Have carried out the Internet Explorer reset as suggested.

     

    I also re-ran the AdWare Cleaner which showed nothing suspicious this time.

     

    I did the right click on IE shortcut as you suggested and ( I assume this is the shortcut in my Favourites) and opened up Google properties.  Under Documents screen it only showed GOOGLE url  and Nothing in the shortcuts box.

     

    I applied that and started IE again and still got Omniboxes as my default search screen. Not google

     

    This is getting to be a big nuisance and it is unbelievable that with all that I have tried we still can't get rid of it. 

  3. Hi MrC

     

    As requested, two files.  You did ask for FRST(64).txt but the only file produced was FRST.txt  -  why is that?

     

    One thing I noticed, not that it has anything to do with the current problem,  was that there was some mention of AVG file.  This was an ativirus I used to use a long time ago and I thought I had got rid of anything to do with it but obviously not.

     

    Regards

    Chesjak

    FRST.txt

    Addition.txt

  4. Hi MrC

     

    Have attached the files as requested

     

    What a performance to get rid of Omnibox which sadly is still there as my browser in IE

     

    If I click on Google in my “Favourites” it does change the browser screen and then I alter it to  Google in Internet Options but it does not stay that way for the next session when I start IE again.

     

    I have followed you instruction to the letter apart from  RougeKiller which as you know will not get past 25% and also stopped working.

     

    The last MalwareBytes scan was Ok with no threats found.

     

    If you could a way of getting rid of this problem I would appreciate any help you can give.  I can’t believe that after all that it is still so stubborn.

     

    Like you dogs by the way!!

     

    Regards

     

    Chesjak

     

     

     

    Fixlog.txt

    AdwCleanerR0.txt

    AdwCleanerS0.txt

    JRT.txt

  5. Hi Guys

     

    I seem to have got Omnibox onto my computer and every time I start Internet Explorer up it shows Omnibox as the search engine.  I replace it with Google but the next time I start IE Omnibox is there again.  I have been all through the registry and deleted anything to do with Omnibox but to no avail.

     

    Running Malwarebytes doesn't even get rid of it.

     

    I have just found a program called Spyware Hunter v4 which is supposed to do the job.

     

    When I download the program and run it all is well and it gets to 96% competed after about 15 seconds which is where it stays.

     

    It has found over 1000 problems though, which I just can't believe are problems as Surely Malwarebytes would have found them wouldn't it?

     

    Should I be concerned about these alleged problems or what????

     

    I was under the impression also that it was a freeware program but that is not the case.  It seems that to get rid of any problems you have to pay to register first.

     

    Firstly, is this program a con or what.

     

    Secondly,  Why won't Malwarebytes get rid of Omnibox.

     

    Thirdly, Can anyone help me resolve the problem and get rid of it.

     

    Any help would be appreciated.

     

    Regards

  6. Hi Guys

     

    It seems I have Omnibox on my computer which has also Hijacked my browser.

     

    I did a scan with Malwarebytes and it believe it or not found over 90 PUP's which have found their way onto the computer since the last scan yesterday.

     

    I  deleted the program responsible and did another scan and it showed clean.  Connected to the internet again and Malwarebox was still their as my browser instead of Google.  If I replace Omnibox with Google but then re-boot Internet Omnibox is there again.

     

    How do I get rid of it once and for all??

     

    Regards

  7. Hi gringo_pr

     

    Sorry for not getting back to you.  I have been away for a couple of days.

     

    I did do what you have suggested.  I have done three scans since then and not PUP's so all seems to be OK.

     

    What I can't understand is, why so many PUP's showed up between me doing a scan one day and then another scan the next.  It has never happened before and I do regular scans with Malwarebytes.

     

    What "Tools" are you referring to in your email?

     

    Once again, thanks for your help. 

     

    Regards

     

    Chesjak

  8. Hi

     

    daledoc1 - since your email seemed to suggest that I would be better of getting response from one of Malwares helpers if it was fresh, I have re-entered it.  I also have updated the version as you suggested.  I have since your email, quarantined the entries and all seems to be ok.   I did another full scan afterwards and nothing was picked up.   But I would like to know what it was all about and why it happened.  I am using Avenquest anti-virus and Comodo firewall.

     

    I have just done three scans on the computer with Malwarebytes and at has thrown up a number of PUP's

     

    13 in the first scan - 66 in the second scan - 166 in the third scan.

     

    Whats happening????

     

    When the scan finishes it lists the results but none of the items are ticked for removal.

    If I want to delete all of them, I cannot see a button which allows me to tick all in one go.  Surely I don't have to tick them all one by one manually!!

    I read somewhere that these results are not serious but do I need to start panicking??

     

    I have attached a log file of the last scan for anyone who can help me.

     

    daledoc1 - since your email seemed to suggest that I would be better of getting response from one of Malwares helpers if it was fresh, I have re-entered it.  I also have updated the version as you suggested.  I have since your email, quarantined the entries and all seems to be ok.   I did another full scan afterwards and nothing was picked up.   But I would like to know what it was all about and why it happened.  I am using Avenquest anti-virus and Comodo firewall.

     

    Many thanks

     

    ==============================================================================

    Malwarebytes Anti-Malware 1.70.0.1100
    www.malwarebytes.org

    Database version: v2014.02.27.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16750
    DV :: DV-PC [administrator]

    27/02/2014 09:20:50
    mbam-log-2014-02-27 (09-20-50).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 260436
    Time elapsed: 3 minute(s), 39 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 2
    HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> No action taken.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (c:\progra~2\searchprotect\searchprotect\bin\spvc32loader.dll) Good: () -> No action taken.

    Folders Detected: 18
    C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> No action taken.

    Files Detected: 72
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> No action taken.
    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> No action taken.

    (end)          

     

    many thanks

     

    Regards

  9. Sorry

    it look like I left the scan log off.

    Malwarebytes Anti-Malware 1.70.0.1100

    www.malwarebytes.org

    Database version: v2014.02.27.01

    Windows 7 Service Pack 1 x64 NTFS

    Internet Explorer 10.0.9200.16750

    DV :: DV-PC [administrator]

    27/02/2014 09:20:50

    mbam-log-2014-02-27 (09-20-50).txt

    Scan type: Quick scan

    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

    Scan options disabled:

    Objects scanned: 260436

    Time elapsed: 3 minute(s), 39 second(s)

    Memory Processes Detected: 0

    (No malicious items detected)

    Memory Modules Detected: 0

    (No malicious items detected)

    Registry Keys Detected: 2

    HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> No action taken.

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.

    Registry Values Detected: 0

    (No malicious items detected)

    Registry Data Items Detected: 1

    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (c:\progra~2\searchprotect\searchprotect\bin\spvc32loader.dll) Good: () -> No action taken.

    Folders Detected: 18

    C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> No action taken.

    Files Detected: 72

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> No action taken.

    C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> No action taken.

    (end)

  10. Hi

     

    I have just done three scans on the computer with Malwarebytes and at has thrown up a number of PUP's

     

    13 in the first scan - 66 in the second scan - 166 in the third scan.

     

    Whats happening????

     

    When the scan finishes it lists the results but none of the items are ticked for removal.

    If I want to delete all of them, I cannot see a button which allows me to tick all in one go.  Surely I don't have to tick them all one by one manually!!

    I read somewhere that these results are not serious but do I need to start panicking??

     

    I have attached a log file of the last scan for anyone who can help me.

     

    many thanks

     

    Regards

  11. Hi

    Due to a recent problem with my computer, I now find that I am unable to start MalwareBytes. If I click on the Programme's icon on the desktop I get a message "Runtime Error 5

    I have tried going into Control Panel>Uninstal to get rid of it so that I can re-instal and start again but I am unable to do so.

    I get a message come up "Internal Error Cannot find UtCopiled code record for this version of the Uninstaller"

    Can anyone offer any help/solution to the problem please.

    It would be great if I could completely get rid of the programme and start again.

    Regards

    DV

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