Loneless

Hi MrC, When I tried to open up MBAM, and just about any other program (even CMD!) it was giving me an error, "Cannot open xx, the file is waiting to be deleted in the registry" or something to that extent. After a reboot however everything seems to be OK, I just wanted to give that tid bit of information in case it was relevant. I accidently hit Full Scan on MBAM, hope that's not a problem. Here is the report: Malwarebytes Anti-Malware (Trial) 1.62.0.1300 www.malwarebytes.org Database version: v2012.08.14.06 Windows 7 Service Pack 1 x86 NTFS Internet Explorer 9.0.8112.16421 eliana :: OFFICEPC01 [administrator] Protection: Enabled 8/14/2012 1:55:57 PM mbam-log-2012-08-14 (13-55-57).txt Scan type: Full scan (C:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 325385 Time elapsed: 24 minute(s), 11 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) \\\\\\\\\\\\\\ Computer seems to be running fine, no more Trojan.ZeroAccess popups from Symantic! Everything seems to be running as normal. Is there anything else I should do?

ComboFix ran and completed, here you go MrC : ComboFix 12-08-14.02 - eliana 08/14/2012 11:27:57.1.8 - x86 Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3493.1849 [GMT -5:00] Running from: c:\users\eliana\Desktop\ComboFix.exe AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\users\eliana\AppData\Roaming\Microsoft\Windows\Recent\Alfalfa West Camera.url . . ((((((((((((((((((((((((( Files Created from 2012-07-14 to 2012-08-14 ))))))))))))))))))))))))))))))) . . 2012-08-14 18:41 . 2012-08-14 18:41 -------- d-----w- C:\FRST 2012-08-14 16:30 . 2012-08-14 16:54 -------- d-----w- c:\users\eliana\AppData\Local\temp 2012-08-14 16:30 . 2012-08-14 16:30 -------- d-----w- c:\users\User\AppData\Local\temp 2012-08-14 16:30 . 2012-08-14 16:30 -------- d-----w- c:\users\gregos\AppData\Local\temp 2012-08-14 16:30 . 2012-08-14 16:30 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-08-13 23:23 . 2012-08-13 23:23 89944 ----a-w- c:\program files\Common Files\Windows Live\.cache\a2b17aad1cd79aa01\DSETUP.dll 2012-08-13 23:23 . 2012-08-13 23:23 537432 ----a-w- c:\program files\Common Files\Windows Live\.cache\a2b17aad1cd79aa01\DXSETUP.exe 2012-08-13 23:23 . 2012-08-13 23:23 1801048 ----a-w- c:\program files\Common Files\Windows Live\.cache\a2b17aad1cd79aa01\dsetup32.dll 2012-08-13 23:19 . 2012-08-13 23:19 -------- d-sh--w- c:\windows\system32\%APPDATA% 2012-08-13 22:50 . 2012-08-13 22:50 -------- d-----w- c:\programdata\Kaspersky Lab 2012-08-13 18:09 . 2012-08-13 18:09 -------- d-----w- c:\users\eliana\AppData\Roaming\SUPERAntiSpyware.com 2012-08-13 14:37 . 2012-08-13 14:37 -------- d-----w- c:\users\eliana\AppData\Roaming\Malwarebytes . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-07-03 18:46 . 2011-06-13 22:01 22344 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-06-12 02:40 . 2012-07-12 08:00 2345984 ----a-w- c:\windows\system32\win32k.sys 2012-06-06 05:05 . 2012-07-11 08:23 1390080 ----a-w- c:\windows\system32\msxml6.dll 2012-06-06 05:05 . 2012-07-11 08:23 1236992 ----a-w- c:\windows\system32\msxml3.dll 2012-06-06 05:03 . 2012-07-11 08:23 805376 ----a-w- c:\windows\system32\cdosys.dll 2012-06-02 22:19 . 2012-06-19 07:44 53784 ----a-w- c:\windows\system32\wuauclt.exe 2012-06-02 22:19 . 2012-06-19 07:44 45080 ----a-w- c:\windows\system32\wups2.dll 2012-06-02 22:19 . 2012-06-19 07:44 35864 ----a-w- c:\windows\system32\wups.dll 2012-06-02 22:19 . 2012-06-19 07:44 577048 ----a-w- c:\windows\system32\wuapi.dll 2012-06-02 22:19 . 2012-06-19 07:44 1933848 ----a-w- c:\windows\system32\wuaueng.dll 2012-06-02 22:12 . 2012-06-19 07:44 2422272 ----a-w- c:\windows\system32\wucltux.dll 2012-06-02 22:12 . 2012-06-19 07:44 88576 ----a-w- c:\windows\system32\wudriver.dll 2012-06-02 20:19 . 2012-06-19 07:44 171904 ----a-w- c:\windows\system32\wuwebv.dll 2012-06-02 20:12 . 2012-06-19 07:44 33792 ----a-w- c:\windows\system32\wuapp.exe 2012-06-02 08:33 . 2012-07-12 08:02 1800192 ----a-w- c:\windows\system32\jscript9.dll 2012-06-02 08:25 . 2012-07-12 08:02 1129472 ----a-w- c:\windows\system32\wininet.dll 2012-06-02 08:25 . 2012-07-12 08:02 1427968 ----a-w- c:\windows\system32\inetcpl.cpl 2012-06-02 08:20 . 2012-07-12 08:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe 2012-06-02 08:16 . 2012-07-12 08:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb 2012-06-02 04:45 . 2012-07-11 08:23 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys 2012-06-02 04:45 . 2012-07-11 08:23 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys 2012-06-02 04:40 . 2012-07-11 08:23 369336 ----a-w- c:\windows\system32\drivers\cng.sys 2012-06-02 04:40 . 2012-07-11 08:23 225280 ----a-w- c:\windows\system32\schannel.dll 2012-06-02 04:39 . 2012-07-11 08:23 219136 ----a-w- c:\windows\system32\ncrypt.dll 2012-08-01 18:23 . 2011-10-27 18:54 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-10 142680] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-10 176472] "Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-10 175448] "RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2011-05-03 10082920] "NUSB3MON"="c:\program files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2011-04-14 113288] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-05-06 115560] "PeachtreePrefetcher.exe"="c:\program files\Sage\Peachtree\PeachtreePrefetcher.exe" [2011-10-25 29512] "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824] "EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-18 976832] "FUFAXSTM"="c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-12-03 847872] "TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2012-01-04 296056] "Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Jabbin - Shortcut.lnk - j:\jabbinwin\Jabbin.exe [N/A] Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2011-6-17 813584] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 0 (0x0) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableLUA"= 0 (0x0) "EnableUIADesktopToggle"= 0 (0x0) "PromptOnSecureDesktop"= 0 (0x0) "disablecad"= 1 (0x1) "LogonType"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoWelcomeScreen"= 1 (0x1) . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn] 2009-07-20 17:28 72208 ----a-w- c:\program files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus] @="Service" . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [x] R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x] R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x] R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\Mozilla Maintenance Service\maintenanceservice.exe [x] R3 Peachtree SmartPosting 2011;Peachtree SmartPosting 2011;c:\program files\Sage\Peachtree\SmartPostingService2011.exe [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x] S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [x] S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [x] S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [x] S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x] S2 psqlWGE;Pervasive PSQL Workgroup Engine;c:\program files\Pervasive Software\PSQL\bin\w3dbsmgr.exe [x] S2 uvnc_service;uvnc_service;c:\program files\UltraVNC\WinVNC.exe [x] S3 e1cexpress;Intel® PRO/1000 PCI Express Network Connection Driver C;c:\windows\system32\DRIVERS\e1c6232.sys [x] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x] S3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;c:\windows\system32\Drivers\LEqdUsb.Sys [x] S3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;c:\windows\system32\Drivers\LHidEqd.Sys [x] S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x] S3 mv2;mv2;c:\windows\system32\DRIVERS\mv2.sys [x] S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x] S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x] . . --- Other Services/Drivers In Memory --- . *NewlyCreated* - WS2IFSL . Contents of the 'Scheduled Tasks' folder . 2012-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2012-01-04 14:59] . 2012-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2012-01-04 14:59] . . ------- Supplementary Scan ------- . IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.1.2 FF - ProfilePath - c:\users\eliana\AppData\Roaming\Mozilla\Firefox\Profiles\2w0rhys3.default\ . - - - - ORPHANS REMOVED - - - - . SafeBoot-Symantec Antvirus . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . --------------------- DLLs Loaded Under Running Processes --------------------- . - - - - - - - > 'Explorer.exe'(4928) c:\program files\Logitech\SetPoint\lgscroll.dll . ------------------------ Other Running Processes ------------------------ . c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe c:\program files\Common Files\Symantec Shared\ccSvcHst.exe c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe c:\program files\Microsoft\BingBar\SeaPort.EXE c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe c:\windows\system32\WUDFHost.exe c:\windows\system32\taskhost.exe c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe c:\windows\system32\conhost.exe c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE . ************************************************************************** . Completion time: 2012-08-14 11:56:38 - machine was rebooted ComboFix-quarantined-files.txt 2012-08-14 16:56 . Pre-Run: 219,263,512,576 bytes free Post-Run: 220,525,113,344 bytes free . - - End Of File - - 2D3FFB35CDA9FBC2642A07F18A741F8F

Here's the FixLog MrC! : Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 14-08-2012 Ran by SYSTEM at 2012-08-14 10:59:19 Run:1 Running from F:\AVFiles ============================================== C:\Windows\Installer\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c} moved successfully. C:\Users\eliana\AppData\Local\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c} moved successfully. C:\Windows\System32\services.exe moved successfully. C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe copied successfully to C:\Windows\System32\services.exe ==== End of Fixlog ====

Hiya MrC! Let's go ahead and try to get this PC cleaned up! Here are the log files from Farbar: Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 14-08-2012 Ran by SYSTEM at 14-08-2012 10:41:33 Running from F:\AVFiles Windows 7 Professional Service Pack 1 (X86) OS Language: English(US) The current controlset is ControlSet001 ========================== Registry (Whitelisted) ============= HKLM\...\Run: [igfxTray] C:\Windows\system32\igfxtray.exe [142680 2011-04-10] (Intel Corporation) HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [176472 2011-04-10] (Intel Corporation) HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [175448 2011-04-10] (Intel Corporation) HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s [10082920 2011-05-03] (Realtek Semiconductor) HKLM\...\Run: [NUSB3MON] "C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [113288 2011-04-14] (Renesas Electronics Corporation) HKLM\...\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [254696 2011-04-08] (Sun Microsystems, Inc.) HKLM\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [35736 2011-01-30] (Adobe Systems Incorporated) HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [932288 2010-11-10] (Adobe Systems Incorporated) HKLM\...\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [115560 2010-05-06] (Symantec Corporation) HKLM\...\Run: [PeachtreePrefetcher.exe] C:\Program Files\Sage\Peachtree\PeachtreePrefetcher.exe /configfile:peachtreeprefetcher.winstart.config [x] HKLM\...\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE [x] HKLM\...\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe" [976832 2009-12-17] (SEIKO EPSON CORPORATION) HKLM\...\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe" [847872 2009-12-02] (SEIKO EPSON CORPORATION) HKLM\...\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot [296056 2012-01-04] (RealNetworks, Inc.) HKLM\...\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray [462920 2012-07-03] (Malwarebytes Corporation) HKU\eliana\...\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [4283256 2011-05-13] (Microsoft Corporation) HKU\eliana\...\Run: [WorkForce 840(Network)] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIGMA.EXE /FU "C:\Windows\TEMP\E_SE05B.tmp" /EF "HKCU" [201216 2010-01-12] (SEIKO EPSON CORPORATION) Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation) Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll [X] Tcpip\Parameters: [DhcpNameServer] 192.168.1.2 Startup: C:\Users\All Users\Start Menu\Programs\Startup\Jabbin - Shortcut.lnk ShortcutTarget: Jabbin - Shortcut.lnk -> C:\jabbinwin\Jabbin.exe (No File) Startup: C:\Users\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk ShortcutTarget: Logitech SetPoint.lnk -> C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.) ================================ Services (Whitelisted) ================== 2 ABBYY.Licensing.FineReader.Sprint.9.0; "C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe" -service [759048 2009-05-14] (ABBYY) 2 ccEvtMgr; "C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [108392 2010-05-06] (Symantec Corporation) 2 ccSetMgr; "C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [108392 2010-05-06] (Symantec Corporation) 2 EpsonBidirectionalService; C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe [94208 2006-12-19] (SEIKO EPSON CORPORATION) 2 eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [20992 2009-07-13] (Microsoft Corporation) 3 LiveUpdate; "C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE" [3093880 2010-02-17] (Symantec Corporation) 2 MBAMService; "C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe" [655944 2012-07-03] (Malwarebytes Corporation) 3 Peachtree SmartPosting 2011; "C:\Program Files\Sage\Peachtree\SmartPostingService2011.exe" [43848 2011-10-25] (Sage Software, Inc.) 2 psqlWGE; "C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe" -service -srde [435496 2010-04-10] (Pervasive Software Inc.) 2 SmcService; "C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe" [1885488 2010-08-05] (Symantec Corporation) 4 SNAC; "C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE" [357704 2010-07-01] (Symantec Corporation) 2 Symantec AntiVirus; "C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe" [1832072 2010-07-01] (Symantec Corporation) 2 uvnc_service; "C:\Program Files\UltraVNC\WinVNC.exe" -service [2016504 2011-05-18] (UltraVNC) ========================== Drivers (Whitelisted) ============= 3 e1cexpress; C:\Windows\System32\DRIVERS\e1c6232.sys [266920 2011-05-04] (Intel Corporation) 1 eeCtrl; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [376480 2012-08-09] (Symantec Corporation) 3 EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [106656 2012-08-13] (Symantec Corporation) 3 LEqdUsb; C:\Windows\System32\Drivers\LEqdUsb.Sys [40720 2009-06-17] (Logitech, Inc.) 3 LHidEqd; C:\Windows\System32\Drivers\LHidEqd.Sys [10384 2009-06-17] (Logitech, Inc.) 3 LMouFilt; C:\Windows\System32\DRIVERS\LMouFilt.Sys [37392 2009-06-17] (Logitech, Inc.) 3 MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [22344 2012-07-03] (Malwarebytes Corporation) 3 mv2; C:\Windows\System32\DRIVERS\mv2.sys [12904 2011-06-13] (UVNC BVBA) 3 NAVENG; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20120813.019\NAVENG.SYS [87928 2012-07-16] (Symantec Corporation) 3 NAVEX15; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20120813.019\NAVEX15.SYS [1589752 2012-07-16] (Symantec Corporation) 3 nusb3hub; C:\Windows\System32\DRIVERS\nusb3hub.sys [67456 2011-04-13] (Renesas Electronics Corporation) 3 nusb3xhc; C:\Windows\System32\DRIVERS\nusb3xhc.sys [161024 2011-04-13] (Renesas Electronics Corporation) 1 SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12872 2010-02-17] (SUPERAdBlocker.com and SUPERAntiSpyware.com) 1 SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67656 2010-05-10] (SUPERAdBlocker.com and SUPERAntiSpyware.com) 1 SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys [421424 2009-12-18] (Symantec Corporation) 1 SRTSP; C:\Windows\System32\Drivers\SRTSP.SYS [283184 2010-03-08] (Symantec Corporation) 3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL.SYS [320944 2010-03-08] (Symantec Corporation) 1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX.SYS [43696 2010-03-08] (Symantec Corporation) 3 SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [125488 2011-06-10] (Symantec Corporation) 3 SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS [26416 2009-09-03] (Symantec Corporation) 1 SYMTDI; C:\Windows\System32\Drivers\SYMTDI.SYS [188080 2009-09-03] (Symantec Corporation) ========================== NetSvcs (Whitelisted) =========== ============ One Month Created Files and Folders ============== 2012-08-14 10:41 - 2012-08-14 10:41 - 00000000 ____D C:\FRST 2012-08-14 06:18 - 2012-08-14 06:18 - 00000000 ____D C:\Users\eliana\Desktop\RK_Quarantine 2012-08-14 06:17 - 2012-08-14 05:07 - 01558528 ____A C:\Users\eliana\Desktop\RogueKiller.exe 2012-08-14 05:36 - 2012-08-14 05:36 - 00000000 ____D C:\Users\eliana\AppData\Local\{3FF88B39-D4C7-494B-8081-33CA81692D6E} 2012-08-14 04:59 - 2012-08-14 03:58 - 00607260 ____R (Swearware) C:\Users\eliana\Desktop\dds.scr 2012-08-13 15:22 - 2012-08-13 15:22 - 00000000 ____D C:\Users\eliana\AppData\Local\{F7F84F50-7CA1-443F-98E6-64C37BE6E6D8} 2012-08-13 15:22 - 2012-08-13 15:22 - 00000000 ____D C:\Users\eliana\AppData\Local\{BCB8217F-97B8-4647-A217-38E64895DCFA} 2012-08-13 15:19 - 2012-08-13 15:19 - 00000000 __SHD C:\Windows\System32\%APPDATA% 2012-08-13 15:17 - 2012-08-13 15:17 - 00000000 ____D C:\Users\eliana\AppData\Local\{CE3E5A0D-E1AB-47C8-AA00-9879470C7DCB} 2012-08-13 15:17 - 2012-08-13 15:17 - 00000000 ____D C:\Users\eliana\AppData\Local\{C3C564FE-828F-49DD-B030-E0BBAC563CF9} 2012-08-13 15:15 - 2012-08-13 15:15 - 239345754 ____A C:\Windows\MEMORY.DMP 2012-08-13 15:15 - 2012-08-13 15:15 - 00135216 ____A C:\Windows\Minidump\081312-14383-01.dmp 2012-08-13 15:15 - 2012-08-13 15:15 - 00000000 ____D C:\Windows\Minidump 2012-08-13 14:50 - 2012-08-13 14:50 - 00000000 ____D C:\Users\All Users\Kaspersky Lab 2012-08-13 14:00 - 2012-08-13 14:00 - 00000000 ____D C:\Users\eliana\AppData\Local\{3C4BEE59-984B-4BD5-BC66-DCC0D3AA6B1D} 2012-08-13 14:00 - 2012-08-13 14:00 - 00000000 ____D C:\Users\eliana\AppData\Local\{23F7646A-830A-4E82-BB13-27B54F91910D} 2012-08-13 13:48 - 2012-08-13 13:48 - 00000000 ____D C:\Users\eliana\AppData\Local\{6662E746-D156-4482-9D92-C5149CC5F4F5} 2012-08-13 13:48 - 2012-08-13 13:48 - 00000000 ____D C:\Users\eliana\AppData\Local\{14CD50C9-B302-4BAD-805E-F956B6BA3D24} 2012-08-13 13:31 - 2012-08-13 18:14 - 00000000 ____D C:\Users\eliana\Desktop\VRemoval 2012-08-13 13:24 - 2012-08-13 13:24 - 05678424 ____A (Symantec Corporation) C:\Users\eliana\Downloads\Sep_SupportTool.exe 2012-08-13 13:07 - 2012-08-13 13:07 - 00000000 ____D C:\Users\eliana\AppData\Local\{DF5A92EF-76CF-4DE6-96B5-C4F8E6A2F87D} 2012-08-13 13:07 - 2012-08-13 13:07 - 00000000 ____D C:\Users\eliana\AppData\Local\{6004B93B-3508-412C-B1CD-F0EE0061767E} 2012-08-13 10:09 - 2012-08-13 10:09 - 00000000 ____D C:\Users\eliana\AppData\Roaming\SUPERAntiSpyware.com 2012-08-13 07:05 - 2012-08-13 07:05 - 00000000 ____D C:\Users\eliana\AppData\Local\{E255B1E6-2D1C-4C89-B437-F18202F1F495} 2012-08-13 07:05 - 2012-08-13 07:05 - 00000000 ____D C:\Users\eliana\AppData\Local\{C43752AC-68C6-49DD-B08F-20C46F54AE55} 2012-08-13 06:38 - 2012-08-13 06:38 - 00001071 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2012-08-13 06:37 - 2012-08-13 06:37 - 00000000 ____D C:\Users\eliana\AppData\Roaming\Malwarebytes 2012-07-24 05:32 - 2012-07-24 05:32 - 00000000 ____D C:\Users\eliana\AppData\Local\{78C1D970-CDC4-4578-A11A-3B49B3204FD5} 2012-07-24 05:31 - 2012-07-24 05:32 - 00000000 ____D C:\Users\eliana\AppData\Local\{1C8B5CFB-D6C4-423E-99C8-10B736C32398} ============ 3 Months Modified Files ======================== 2012-08-14 07:30 - 2009-07-13 20:34 - 00022416 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2012-08-14 07:30 - 2009-07-13 20:34 - 00022416 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2012-08-14 07:29 - 2011-06-10 13:59 - 01361132 ____A C:\Windows\WindowsUpdate.log 2012-08-14 07:19 - 2012-01-04 06:59 - 00000886 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2012-08-14 06:24 - 2011-06-14 23:07 - 00000120 ____A C:\Windows\System32\config\netlogon.ftl 2012-08-14 06:13 - 2010-11-20 13:01 - 00732002 ____A C:\Windows\System32\PerfStringBackup.INI 2012-08-14 05:36 - 2012-01-04 06:59 - 00000882 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2012-08-14 05:35 - 2009-07-13 20:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT 2012-08-14 05:35 - 2009-07-13 20:39 - 00035817 ____A C:\Windows\setupact.log 2012-08-14 05:34 - 2010-11-20 13:48 - 00012896 ____A C:\Windows\PFRO.log 2012-08-14 05:07 - 2012-08-14 06:17 - 01558528 ____A C:\Users\eliana\Desktop\RogueKiller.exe 2012-08-14 03:58 - 2012-08-14 04:59 - 00607260 ____R (Swearware) C:\Users\eliana\Desktop\dds.scr 2012-08-13 15:19 - 2012-01-04 06:59 - 00002290 ____A C:\Users\Public\Desktop\Google Chrome.lnk 2012-08-13 15:15 - 2012-08-13 15:15 - 239345754 ____A C:\Windows\MEMORY.DMP 2012-08-13 15:15 - 2012-08-13 15:15 - 00135216 ____A C:\Windows\Minidump\081312-14383-01.dmp 2012-08-13 13:24 - 2012-08-13 13:24 - 05678424 ____A (Symantec Corporation) C:\Users\eliana\Downloads\Sep_SupportTool.exe 2012-08-13 06:38 - 2012-08-13 06:38 - 00001071 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2012-07-12 00:19 - 2009-07-13 20:33 - 00426320 ____A C:\Windows\System32\FNTCACHE.DAT 2012-07-12 00:02 - 2009-07-13 18:04 - 00000478 ____A C:\Windows\win.ini 2012-07-12 00:00 - 2011-06-10 14:35 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe 2012-07-03 10:46 - 2011-06-13 14:01 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys 2012-06-25 13:25 - 2011-06-13 11:28 - 00190240 ____A C:\Windows\PeachWLog.XML 2012-06-11 18:40 - 2012-07-12 00:00 - 02345984 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys 2012-06-08 20:41 - 2012-07-11 00:23 - 12873728 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll 2012-06-05 21:05 - 2012-07-11 00:23 - 01390080 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll 2012-06-05 21:05 - 2012-07-11 00:23 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll 2012-06-05 21:03 - 2012-07-11 00:23 - 00805376 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll 2012-06-02 14:19 - 2012-06-18 23:44 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll 2012-06-02 14:19 - 2012-06-18 23:44 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll 2012-06-02 14:19 - 2012-06-18 23:44 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe 2012-06-02 14:19 - 2012-06-18 23:44 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll 2012-06-02 14:19 - 2012-06-18 23:44 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll 2012-06-02 14:12 - 2012-06-18 23:44 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll 2012-06-02 14:12 - 2012-06-18 23:44 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll 2012-06-02 12:19 - 2012-06-18 23:44 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll 2012-06-02 12:12 - 2012-06-18 23:44 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe 2012-06-02 01:07 - 2012-07-12 00:02 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll 2012-06-02 00:43 - 2012-07-12 00:02 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll 2012-06-02 00:33 - 2012-07-12 00:02 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll 2012-06-02 00:26 - 2012-07-12 00:02 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll 2012-06-02 00:25 - 2012-07-12 00:02 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl 2012-06-02 00:25 - 2012-07-12 00:02 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll 2012-06-02 00:23 - 2012-07-12 00:02 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll 2012-06-02 00:21 - 2012-07-12 00:02 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll 2012-06-02 00:20 - 2012-07-12 00:02 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe 2012-06-02 00:19 - 2012-07-12 00:02 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll 2012-06-02 00:19 - 2012-07-12 00:02 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll 2012-06-02 00:17 - 2012-07-12 00:02 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll 2012-06-02 00:16 - 2012-07-12 00:02 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb 2012-06-02 00:14 - 2012-07-12 00:02 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll 2012-06-01 20:45 - 2012-07-11 00:23 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys 2012-06-01 20:45 - 2012-07-11 00:23 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys 2012-06-01 20:40 - 2012-07-11 00:23 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys 2012-06-01 20:40 - 2012-07-11 00:23 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll 2012-06-01 20:39 - 2012-07-11 00:23 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll ZeroAccess: C:\Windows\Installer\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c} C:\Windows\Installer\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\@ C:\Windows\Installer\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\L C:\Windows\Installer\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\U ZeroAccess: C:\Users\eliana\AppData\Local\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c} C:\Users\eliana\AppData\Local\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\@ C:\Users\eliana\AppData\Local\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\L C:\Users\eliana\AppData\Local\{34e2999c-f060-7dc5-a39d-cf9c6ee0061c}\U ========================= Known DLLs (Whitelisted) ============ ========================= Bamital & volsnap Check ============ C:\Windows\explorer.exe => MD5 is legit C:\Windows\System32\winlogon.exe => MD5 is legit C:\Windows\System32\wininit.exe => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\services.exe A302BBFF2A7278C0E239EE5D471D86A9 ZeroAccess <==== ATTENTION!. C:\Windows\System32\User32.dll => MD5 is legit C:\Windows\System32\userinit.exe => MD5 is legit C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit ==================== EXE ASSOCIATION ===================== HKLM\...\.exe: exefile => OK HKLM\...\exefile\DefaultIcon: %1 => OK HKLM\...\exefile\open\command: "%1" %* => OK ========================= Memory info ====================== Percentage of memory in use: 12% Total physical RAM: 4003.36 MB Available physical RAM: 3500.61 MB Total Pagefile: 4001.65 MB Available Pagefile: 3506.07 MB Total Virtual: 2047.88 MB Available Virtual: 1960.68 MB ======================= Partitions ========================= 1 Drive c: () (Fixed) (Total:232.54 GB) (Free:204.31 GB) NTFS 3 Drive f: () (Removable) (Total:3.73 GB) (Free:3.72 GB) FAT32 4 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS 5 Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[system with boot components (obtained from reading drive)] Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 232 GB 256 MB Disk 1 Online 3824 MB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 100 MB 1024 KB Partition 2 Primary 232 GB 101 MB ================================================================================== Disk: 0 Partition 1 Type : 07 Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 Y System Rese NTFS Partition 100 MB Healthy ================================================================================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 C NTFS Partition 232 GB Healthy ================================================================================== Partitions of Disk 1: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 3823 MB 572 KB ================================================================================== Disk: 1 Partition 1 Type : 0B Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 3 F FAT32 Removable 3823 MB Healthy ================================================================================== Last Boot: 2012-08-06 21:24 ======================= End Of Log ========================== \\\\\\\\\\\\\\\\\\ Farbar Recovery Scan Tool Version: 14-08-2012 Ran by SYSTEM at 2012-08-14 10:42:41 Running from F:\AVFiles ================== Search: "services.exe" =================== C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe [2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6 C:\Windows\System32\services.exe [2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) A302BBFF2A7278C0E239EE5D471D86A9 === End Of Search ===

Hi MrC, First let me say THANK YOU for taking the time to help me out! Attached is the RogueKiller log file, by the way, do you prefer if I attach log files or if I just post them in my reply box? Thanks again! RKreport1.txt

Hello Malwarebytes community! A friend came to me the other day, she is a co-worker and simply stated that her computer was acting strange. After looking it over, her Symantic Endpoint Protection virus protection kept popping up saying it has detected Trojan.ZeroAccess (and sometimes Trojan.ZeroAccess.C) rootkit and has deleted it. However after a few minutes it comes back up with the same message. By the way, she is running Windows 7 PRO SP1. I have tried multiple virus removals to no avail. MBAM, SuperAntiSpyware, and Kaspersky. With Kaspersky it said that system32\services.exe was infected, it deleted that file, rebooted, and the computer crashed and would not boot up! Luckily I had created a restore before attemping to remove the virus myself and was able to get back with the windows startup repair tool. Anyways, now I'm back to square one, and I could really use someone's help in removing this! Here is an MBAM log and DDS report (attached as .txt logs). Thank you to anyone kind enough to lend me a hand, it is much appreciated!!! :) Attach.txt DDS.txt mbam-log-2012-08-14 (07-59-27).txt