AK77

Malwarebytes Anti-Malware (Trial) 1.62.0.1300 www.malwarebytes.org Database version: v2012.07.16.11 Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 UNC Support :: UNC-L3A8368 [administrator] Protection: Disabled 7/16/2012 3:49:30 PM mbam-log-2012-07-16 (15-49-30).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 231152 Time elapsed: 9 minute(s), 49 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) Everything appears to be back to normal.

Apparently the files were removed from deleting the registry entries (?) since the files from the first report were not under the files tab after the reboot and rescan. RogueKiller V7.6.3 [07/08/2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Blog: http://tigzyrk.blogspot.com Operating System: Windows Vista (6.0.6002 Service Pack 2) 32 bits version Started in : Normal mode User: UNC Support [Admin rights] Mode: Scan -- Date: 07/16/2012 15:41:48 ¤¤¤ Bad processes: 0 ¤¤¤ ¤¤¤ Registry Entries: 3 ¤¤¤ [HJ] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND [HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver: [LOADED] ¤¤¤ SSDT[13] : NtAlertResumeThread @ 0x820D75C3 -> HOOKED (Unknown @ 0x8F1FB368) SSDT[14] : NtAlertThread @ 0x82050255 -> HOOKED (Unknown @ 0x8F1FB448) SSDT[18] : NtAllocateVirtualMemory @ 0x8208C4FB -> HOOKED (Unknown @ 0x8F1F5530) SSDT[54] : NtConnectPort @ 0x82011B36 -> HOOKED (Unknown @ 0x8F149968) SSDT[67] : NtCreateMutant @ 0x82064812 -> HOOKED (Unknown @ 0x92434490) SSDT[78] : NtCreateThread @ 0x820D5BE0 -> HOOKED (Unknown @ 0x8F1EB450) SSDT[147] : NtFreeVirtualMemory @ 0x81EC8F1D -> HOOKED (Unknown @ 0x8F1F53A0) SSDT[156] : NtImpersonateAnonymousToken @ 0x81FFEF12 -> HOOKED (Unknown @ 0x92434610) SSDT[158] : NtImpersonateThread @ 0x8201454F -> HOOKED (Unknown @ 0x8F1FB288) SSDT[177] : NtMapViewOfSection @ 0x8205489A -> HOOKED (Unknown @ 0x8F1D6850) SSDT[184] : NtOpenEvent @ 0x8203DDCF -> HOOKED (Unknown @ 0x92434270) SSDT[195] : NtOpenProcessToken @ 0x82045A2E -> HOOKED (Unknown @ 0x92435388) SSDT[202] : NtOpenThreadToken @ 0x820602AD -> HOOKED (Unknown @ 0x8F1D6610) SSDT[282] : NtResumeThread @ 0x8205FB4A -> HOOKED (Unknown @ 0x8F1ED0F0) SSDT[289] : NtSetContextThread @ 0x820D706F -> HOOKED (Unknown @ 0x8F1CA2E0) SSDT[305] : NtSetInformationProcess @ 0x820588C8 -> HOOKED (Unknown @ 0x8F1D66D0) SSDT[306] : NtSetInformationThread @ 0x8203D2AD -> HOOKED (Unknown @ 0x8F1CA220) SSDT[330] : NtSuspendProcess @ 0x820D74FF -> HOOKED (Unknown @ 0x92434190) SSDT[331] : NtSuspendThread @ 0x81FDE92B -> HOOKED (Unknown @ 0x8F1CA060) SSDT[334] : NtTerminateProcess @ 0x82035143 -> HOOKED (Unknown @ 0x8F1F61A8) SSDT[335] : NtTerminateThread @ 0x82060534 -> HOOKED (Unknown @ 0x8F1CA140) SSDT[348] : NtUnmapViewOfSection @ 0x82054B5D -> HOOKED (Unknown @ 0x8F1D6790) SSDT[358] : NtWriteVirtualMemory @ 0x8205192D -> HOOKED (Unknown @ 0x8F1F5460) ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ 127.0.0.1 localhost ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: HITACHI HTS543225L9SA00 +++++ --- User --- [MBR] 2e56edb4c9b72c8a56960c2a5bf3473c [bSP] e93b82b06c1c63458f1940e061e12640 : Lenovo tatooed MBR Code Partition table: 0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 95393 Mo 1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 195365520 | Size: 133067 Mo 2 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 467888400 | Size: 9996 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[6].txt >> RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt ; RKreport[5].txt ; RKreport[6].txt

I deleted the registry entries but was not able to delete the files - under the files tab there are no boxes to check/uncheck. When I run the mouse over the delete button it says that it will delete checked registry entries, but does not say anything about deleting the files. I ran scan again to make sure, but was still unable to delete the files - registries were removed. Rebooted and running scan now. I will post the log shortly.

RogueKiller V7.6.3 [07/08/2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Blog: http://tigzyrk.blogspot.com Operating System: Windows Vista (6.0.6002 Service Pack 2) 32 bits version Started in : Normal mode User: UNC Support [Admin rights] Mode: Scan -- Date: 07/16/2012 15:14:24 ¤¤¤ Bad processes: 0 ¤¤¤ ¤¤¤ Registry Entries: 5 ¤¤¤ [bLACKLIST DLL] HKCU\[...]\Run : uinsro ("C:\Windows\System32\rundll32.exe" "C:\Users\UNC Support\AppData\Roaming\uinsro.dll",GetListeneriv) -> FOUND [bLACKLIST DLL] HKUS\S-1-5-21-2389554816-3017413336-223386998-1000[...]\Run : uinsro ("C:\Windows\System32\rundll32.exe" "C:\Users\UNC Support\AppData\Roaming\uinsro.dll",GetListeneriv) -> FOUND [HJ] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND [HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ [ZeroAccess][FOLDER] U : c:\windows\installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U --> FOUND [ZeroAccess][FOLDER] L : c:\windows\installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\L --> FOUND [ZeroAccess][FILE] @ : c:\users\unc support\appdata\local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\@ --> FOUND [ZeroAccess][FOLDER] U : c:\users\unc support\appdata\local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U --> FOUND [ZeroAccess][FOLDER] L : c:\users\unc support\appdata\local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\L --> FOUND ¤¤¤ Driver: [LOADED] ¤¤¤ SSDT[13] : NtAlertResumeThread @ 0x8209E5C3 -> HOOKED (Unknown @ 0x8EB9E590) SSDT[14] : NtAlertThread @ 0x82017255 -> HOOKED (Unknown @ 0x8EB9E650) SSDT[18] : NtAllocateVirtualMemory @ 0x820534FB -> HOOKED (Unknown @ 0x8EB9E1A8) SSDT[54] : NtConnectPort @ 0x81FD8B36 -> HOOKED (Unknown @ 0x90F8CBC8) SSDT[67] : NtCreateMutant @ 0x8202B812 -> HOOKED (Unknown @ 0x90F80920) SSDT[78] : NtCreateThread @ 0x8209CBE0 -> HOOKED (Unknown @ 0x8EB9E2E8) SSDT[147] : NtFreeVirtualMemory @ 0x81E8FF1D -> HOOKED (Unknown @ 0x90F80E40) SSDT[156] : NtImpersonateAnonymousToken @ 0x81FC5F12 -> HOOKED (Unknown @ 0x90F809E0) SSDT[158] : NtImpersonateThread @ 0x81FDB54F -> HOOKED (Unknown @ 0x8EB9E4D0) SSDT[177] : NtMapViewOfSection @ 0x8201B89A -> HOOKED (Unknown @ 0x90F80D60) SSDT[184] : NtOpenEvent @ 0x82004DCF -> HOOKED (Unknown @ 0x90F80860) SSDT[195] : NtOpenProcessToken @ 0x8200CA2E -> HOOKED (Unknown @ 0x90F8F748) SSDT[202] : NtOpenThreadToken @ 0x820272AD -> HOOKED (Unknown @ 0x90F80360) SSDT[282] : NtResumeThread @ 0x82026B4A -> HOOKED (Unknown @ 0x8EA4D328) SSDT[289] : NtSetContextThread @ 0x8209E06F -> HOOKED (Unknown @ 0x90F802A0) SSDT[305] : NtSetInformationProcess @ 0x8201F8C8 -> HOOKED (Unknown @ 0x90F80420) SSDT[306] : NtSetInformationThread @ 0x820042AD -> HOOKED (Unknown @ 0x90F801E0) SSDT[330] : NtSuspendProcess @ 0x8209E4FF -> HOOKED (Unknown @ 0x90F807A0) SSDT[331] : NtSuspendThread @ 0x81FA592B -> HOOKED (Unknown @ 0x8EB9E758) SSDT[334] : NtTerminateProcess @ 0x81FFC143 -> HOOKED (Unknown @ 0x90F8EB28) SSDT[335] : NtTerminateThread @ 0x82027534 -> HOOKED (Unknown @ 0x90F80160) SSDT[348] : NtUnmapViewOfSection @ 0x8201BB5D -> HOOKED (Unknown @ 0x90F80CA0) SSDT[358] : NtWriteVirtualMemory @ 0x8201892D -> HOOKED (Unknown @ 0x8EB9E0D8) ¤¤¤ Infection : ZeroAccess ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ 127.0.0.1 localhost ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: HITACHI HTS543225L9SA00 +++++ --- User --- [MBR] 2e56edb4c9b72c8a56960c2a5bf3473c [bSP] e93b82b06c1c63458f1940e061e12640 : Lenovo tatooed MBR Code Partition table: 0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 95393 Mo 1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 195365520 | Size: 133067 Mo 2 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 467888400 | Size: 9996 Mo User = LL1 ... OK! User = LL2 ... OK! +++++ PhysicalDrive1: ST950032 5AS USB Device +++++ --- User --- [MBR] 84243cbf335a8d7a42aee796ea27198d [bSP] fa9dc8a99aca2360186c5c3a5e2edadf : MBR Code unknown Partition table: 0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo User = LL1 ... OK! Error reading LL2 MBR! Finished : << RKreport[1].txt >> RKreport[1].txt

ComboFix 12-07-16.01 - UNC Support 07/16/2012 14:33:17.1.2 - x86 Microsoft® Windows Vista™ Enterprise 6.0.6002.2.1252.1.1033.18.2519.1212 [GMT -4:00] Running from: c:\users\UNC Support\Desktop\ComboFix.exe SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\RCIMGDIR.exe.lnk c:\windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\@ c:\windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\800000cb.@ c:\windows\system32\TPAPSLOG.LOG c:\windows\system32\TPHDLOG0.LOG . Infected copy of c:\windows\system32\services.exe was found and disinfected Restored copy from - c:\32788r22fwjfw\HarddiskVolumeShadowCopy8_!Windows!winsxs!x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56!services.exe . . ((((((((((((((((((((((((( Files Created from 2012-06-16 to 2012-07-16 ))))))))))))))))))))))))))))))) . . 2012-07-16 18:46 . 2012-07-16 18:46 -------- d-----w- c:\users\Administrator\AppData\Local\temp 2012-07-16 17:45 . 2012-07-16 17:45 -------- d-----w- C:\FRST 2012-07-15 23:52 . 2012-07-15 23:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2012-07-15 23:52 . 2012-07-15 23:52 -------- d-----w- c:\programdata\Malwarebytes 2012-07-15 23:52 . 2012-07-03 17:46 22344 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-07-15 23:29 . 2012-07-15 23:31 -------- d-----w- c:\programdata\036DFF61D88C86B3C5F5687C2F3B6FDA 2012-07-13 04:00 . 2012-06-13 13:40 2047488 ----a-w- c:\windows\system32\win32k.sys 2012-07-13 00:18 . 2012-04-23 16:00 984064 ----a-w- c:\windows\system32\crypt32.dll 2012-07-13 00:18 . 2012-04-23 16:00 98304 ----a-w- c:\windows\system32\cryptnet.dll 2012-07-13 00:18 . 2012-04-23 16:00 133120 ----a-w- c:\windows\system32\cryptsvc.dll 2012-07-13 00:17 . 2012-06-05 16:47 708608 ----a-w- c:\program files\Common Files\System\ado\msado15.dll 2012-07-13 00:17 . 2012-06-05 16:47 1401856 ----a-w- c:\windows\system32\msxml6.dll 2012-07-13 00:17 . 2012-06-05 16:47 1248768 ----a-w- c:\windows\system32\msxml3.dll 2012-07-13 00:17 . 2012-06-04 15:26 440704 ----a-w- c:\windows\system32\drivers\ksecdd.sys 2012-07-13 00:17 . 2012-06-02 00:04 278528 ----a-w- c:\windows\system32\schannel.dll 2012-07-13 00:17 . 2012-06-02 00:03 204288 ----a-w- c:\windows\system32\ncrypt.dll 2012-07-11 03:16 . 2012-07-11 03:16 -------- d-----w- c:\program files\iPod 2012-07-11 03:16 . 2012-07-11 03:18 -------- d-----w- c:\program files\iTunes 2012-06-21 13:25 . 2012-06-02 22:19 53784 ----a-w- c:\windows\system32\wuauclt.exe 2012-06-21 13:25 . 2012-06-02 22:19 45080 ----a-w- c:\windows\system32\wups2.dll 2012-06-21 13:25 . 2012-06-02 22:19 1933848 ----a-w- c:\windows\system32\wuaueng.dll 2012-06-21 13:25 . 2012-06-02 22:12 2422272 ----a-w- c:\windows\system32\wucltux.dll 2012-06-21 13:25 . 2012-06-02 22:19 35864 ----a-w- c:\windows\system32\wups.dll 2012-06-21 13:25 . 2012-06-02 22:19 577048 ----a-w- c:\windows\system32\wuapi.dll 2012-06-21 13:25 . 2012-06-02 22:12 88576 ----a-w- c:\windows\system32\wudriver.dll 2012-06-21 13:25 . 2012-06-02 19:19 171904 ----a-w- c:\windows\system32\wuwebv.dll 2012-06-21 13:25 . 2012-06-02 19:12 33792 ----a-w- c:\windows\system32\wuapp.exe . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-07-15 23:28 . 2012-05-09 18:19 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2012-07-15 23:28 . 2012-03-24 02:55 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-05-01 14:03 . 2012-06-14 11:42 180736 ----a-w- c:\windows\system32\drivers\rdpwd.sys 2012-04-19 00:56 . 2012-04-19 00:56 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx 2012-04-19 00:56 . 2012-04-19 00:56 69632 ----a-w- c:\windows\system32\QuickTime.qts 2012-05-31 23:34 . 2012-03-25 15:24 97208 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472] "Spotify Web Helper"="c:\users\UNC Support\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-05-14 932528] "uinsro"="c:\users\UNC Support\AppData\Roaming\uinsro.dll" [2012-07-15 371712] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "FingerPrintSoftware"="c:\program files\Lenovo Fingerprint Software\fpapp.exe \s" [X] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040] "TpShocks"="TpShocks.exe" [2008-06-06 181536] "TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2008-03-24 68464] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-11-21 820520] "TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2008-06-06 487424] "LPManager"="c:\progra~1\THINKV~1\PrdCtr\LPMGR.exe" [2008-06-08 165208] "LPMailChecker"="c:\progra~1\THINKV~1\PrdCtr\LPMLCHK.exe" [2008-06-08 124248] "CameraApplicationLauncher"="c:\program files\Lenovo\Camera Center\bin\CameraApplicationLaunchpadLauncher.exe" [2008-08-12 16384] "PWMTRV"="c:\progra~1\ThinkPad\UTILIT~1\PWMTR32V.DLL" [2008-07-28 632096] "BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BTVLogEx.DLL" [2008-07-28 214576] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-12 150040] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-12 170520] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-12 145944] "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440] "TPFNF7"="c:\program files\Lenovo\NPDIRECT\TPFNF7SP.exe" [2008-07-31 60192] "TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2007-02-26 992816] "cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2008-06-14 3073336] "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-09-11 67488] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-12-08 107112] "vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-08-05 135568] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888] "DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-07 421776] "Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2012-3-18 50688] VPN Client.lnk - c:\windows\Installer\{21E247D4-5E27-4BEA-AA4D-19A81203FE2A}\Icon3E5562ED7.ico [2012-3-24 6144] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) . [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "RestrictWelcomeCenter"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux"=wdmaud.drv . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus] @="Service" . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM] 2012-01-03 13:10 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EZEJMNAP] 2008-06-04 17:36 242976 ------w- c:\progra~1\ThinkPad\UTILIT~1\EZEJMNAP.EXE . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\picon] 2008-05-29 21:12 367128 ----a-w- c:\program files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc] 2007-03-13 13:05 1116920 ----a-w- c:\program files\Lenovo\Drag-to-Disc\DrgToDsc.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender] 2008-01-21 02:23 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x] S2 ADMonitor;AD Monitor;c:\windows\system32\ADMonitor.exe [x] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x] S3 5U875UVC;Integrated Camera;c:\windows\system32\DRIVERS\5U875.sys [x] . . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc bthsvcs REG_MULTI_SZ BthServ LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache . Contents of the 'Scheduled Tasks' folder . 2012-07-16 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-09 23:29] . 2012-07-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2389554816-3017413336-223386998-1000Core.job - c:\users\UNC Support\AppData\Local\Google\Update\GoogleUpdate.exe [2012-04-19 01:31] . 2012-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2389554816-3017413336-223386998-1000UA.job - c:\users\UNC Support\AppData\Local\Google\Update\GoogleUpdate.exe [2012-04-19 01:31] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.unc.edu uInternet Settings,ProxyOverride = *.local IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.1.254 FF - ProfilePath - . - - - - ORPHANS REMOVED - - - - . HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe . . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2012-07-16 14:49 Windows 6.0.6002 Service Pack 2 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . --------------------- DLLs Loaded Under Running Processes --------------------- . - - - - - - - > 'Explorer.exe'(4040) c:\program files\Lenovo\Drag-to-Disc\Shellex.dll c:\windows\system32\DLAAPI_W.DLL c:\program files\Lenovo\Drag-to-Disc\ShellRes.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ibmpmsvc.exe c:\windows\system32\AtService.exe c:\program files\Common Files\Symantec Shared\ccSvcHst.exe c:\windows\system32\WLANExt.exe c:\program files\LENOVO\HOTKEY\TPHKSVC.exe c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\Cisco Systems\VPN Client\cvpnd.exe c:\program files\Symantec AntiVirus\DefWatch.exe c:\program files\Intel\WiFi\bin\EvtEng.exe c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe c:\program files\Intel\AMT\LMS.exe c:\program files\ThinkPad\Utilities\PWMDBSVC.EXE c:\program files\Common Files\Intel\WirelessCommon\RegSrvc.exe c:\program files\Symantec AntiVirus\SavRoam.exe c:\program files\Symantec AntiVirus\Rtvscan.exe c:\windows\System32\TPHDEXLG.exe c:\program files\Lenovo\Client Security Solution\tvttcsd.exe c:\program files\Lenovo\Rescue and Recovery\rrpservice.exe c:\program files\Lenovo\Rescue and Recovery\rrservice.exe c:\program files\Common Files\Lenovo\Scheduler\tvtsched.exe c:\program files\Common Files\Intel\Privacy Icon\UNS\UNS.exe c:\windows\system32\DRIVERS\xaudio.exe c:\program files\Lenovo\System Update\SUService.exe c:\windows\system32\Ati2evxx.exe c:\windows\system32\Ati2evxx.exe c:\\?\c:\windows\system32\wbem\WMIADAP.EXE c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe c:\program files\Common Files\Lenovo\tvt_reg_monitor_svc.exe c:\windows\servicing\TrustedInstaller.exe c:\program files\Windows Media Player\wmpnscfg.exe c:\program files\Windows Media Player\wmpnetwk.exe . ************************************************************************** . Completion time: 2012-07-16 14:57:19 - machine was rebooted ComboFix-quarantined-files.txt 2012-07-16 18:57 . Pre-Run: 20,465,192,960 bytes free Post-Run: 21,314,617,344 bytes free . - - End Of File - - 8149E78D4C1BA77B98A0C57647F1257C

No I don't, unfortunately.

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 16-07-2012 01 Ran by UNC Support at 16-07-2012 13:45:33 Running from F:\ Service Pack 2 (X86) OS Language: English(US) Attention: Could not load system hive.ERROR: The process cannot access the file because it is being used by another process. ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNTION PROPERLY. ============ One Month Created Files and Folders ============== 2012-07-16 17:11 - 2012-07-16 17:11 - 00001732 ____A C:\tvtpktfilter.dat 2012-07-16 13:45 - 2012-07-16 13:45 - 00000000 ____D C:\FRST 2012-07-15 19:52 - 2012-07-15 19:52 - 00000917 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2012-07-15 19:52 - 2012-07-15 19:52 - 00000000 ____D C:\Users\UNC Support\AppData\Roaming\Malwarebytes 2012-07-15 19:52 - 2012-07-15 19:52 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware 2012-07-15 19:52 - 2012-07-03 13:46 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys 2012-07-15 19:50 - 2012-07-15 19:50 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\UNC Support\Downloads\mbam-setup-1.62.0.1300.exe 2012-07-15 19:29 - 2012-07-15 19:29 - 00371712 ____A C:\Users\UNC Support\AppData\Roaming\uinsro.dll 2012-07-15 19:29 - 2012-07-15 19:29 - 00000000 ____D C:\Users\UNC Support\AppData\Local\{DBC24DDC-CED4-11E1-8270-B8AC6F996F26} 2012-07-15 19:29 - 2012-07-15 19:29 - 00000000 ____D C:\Users\UNC Support\AppData\Local\{DBC21CAD-CED4-11E1-8270-B8AC6F996F26} 2012-07-13 00:00 - 2012-06-13 09:40 - 02047488 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys 2012-07-12 23:56 - 2012-06-02 05:07 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll 2012-07-12 23:56 - 2012-06-02 04:43 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll 2012-07-12 23:56 - 2012-06-02 04:33 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll 2012-07-12 23:56 - 2012-06-02 04:26 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll 2012-07-12 23:56 - 2012-06-02 04:25 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl 2012-07-12 23:56 - 2012-06-02 04:25 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll 2012-07-12 23:56 - 2012-06-02 04:23 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll 2012-07-12 23:56 - 2012-06-02 04:21 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll 2012-07-12 23:56 - 2012-06-02 04:20 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe 2012-07-12 23:56 - 2012-06-02 04:19 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll 2012-07-12 23:56 - 2012-06-02 04:19 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll 2012-07-12 23:56 - 2012-06-02 04:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll 2012-07-12 23:56 - 2012-06-02 04:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb 2012-07-12 23:56 - 2012-06-02 04:14 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll 2012-07-12 20:18 - 2012-04-23 12:00 - 00984064 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll 2012-07-12 20:18 - 2012-04-23 12:00 - 00133120 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll 2012-07-12 20:18 - 2012-04-23 12:00 - 00098304 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll 2012-07-12 20:17 - 2012-06-08 13:47 - 11586048 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll 2012-07-12 20:17 - 2012-06-05 12:47 - 01401856 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll 2012-07-12 20:17 - 2012-06-05 12:47 - 01248768 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll 2012-07-12 20:17 - 2012-06-04 11:26 - 00440704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys 2012-07-12 20:17 - 2012-06-01 20:04 - 00278528 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll 2012-07-12 20:17 - 2012-06-01 20:03 - 00204288 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll 2012-07-10 23:16 - 2012-07-10 23:18 - 00000000 ____D C:\Program Files\iTunes 2012-07-10 23:16 - 2012-07-10 23:16 - 00000000 ____D C:\Program Files\iPod 2012-07-10 23:00 - 2012-07-10 23:07 - 77251480 ____A (Apple Inc.) C:\Users\UNC Support\Downloads\iTunesSetup.exe 2012-06-22 05:00 - 2012-06-22 05:00 - 00000000 ____D C:\Users\UNC Support\AppData\Local\Macromedia 2012-06-21 09:25 - 2012-06-02 18:19 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll 2012-06-21 09:25 - 2012-06-02 18:19 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll 2012-06-21 09:25 - 2012-06-02 18:19 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe 2012-06-21 09:25 - 2012-06-02 18:19 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll 2012-06-21 09:25 - 2012-06-02 18:19 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll 2012-06-21 09:25 - 2012-06-02 18:12 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll 2012-06-21 09:25 - 2012-06-02 18:12 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll 2012-06-21 09:25 - 2012-06-02 15:19 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll 2012-06-21 09:25 - 2012-06-02 15:12 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe ============ 3 Months Modified Files ======================== 2012-07-16 13:42 - 2008-02-15 15:10 - 00000012 ____A C:\Windows\bthservsdp.dat 2012-07-16 13:42 - 2006-11-02 09:01 - 00032638 ____A C:\Windows\Tasks\SCHEDLGU.TXT 2012-07-16 13:42 - 2006-11-02 09:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT 2012-07-16 13:42 - 2006-11-02 08:48 - 00003872 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2012-07-16 13:42 - 2006-11-02 08:48 - 00003872 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2012-07-16 13:41 - 2012-04-18 21:31 - 00000932 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2389554816-3017413336-223386998-1000UA.job 2012-07-16 13:40 - 2012-03-18 17:27 - 00230720 ____A C:\Windows\System32\TPAPSLOG.LOG 2012-07-16 13:38 - 2012-03-18 18:27 - 00001024 ____A C:\Users\UNC Support\.rnd 2012-07-16 12:57 - 2012-05-09 14:19 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job 2012-07-16 12:51 - 2006-11-02 06:33 - 00684638 ____A C:\Windows\System32\PerfStringBackup.INI 2012-07-16 10:52 - 2012-03-18 17:01 - 02005861 ____A C:\Windows\WindowsUpdate.log 2012-07-16 10:20 - 2008-01-20 22:47 - 00017034 ____A C:\Windows\PFRO.log 2012-07-15 19:52 - 2012-07-15 19:52 - 00000917 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2012-07-15 19:50 - 2012-07-15 19:50 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\UNC Support\Downloads\mbam-setup-1.62.0.1300.exe 2012-07-15 19:29 - 2012-07-15 19:29 - 00371712 ____A C:\Users\UNC Support\AppData\Roaming\uinsro.dll 2012-07-15 19:28 - 2012-05-09 14:19 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe 2012-07-15 19:28 - 2012-03-23 22:55 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl 2012-07-13 12:52 - 2006-11-02 08:47 - 00500416 ____A C:\Windows\System32\FNTCACHE.DAT 2012-07-13 00:00 - 2006-11-02 06:23 - 00000219 ____A C:\Windows\win.ini 2012-07-12 23:57 - 2006-11-02 06:24 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe 2012-07-12 20:43 - 2012-04-18 21:31 - 00002083 ____A C:\Users\UNC Support\Desktop\Google Chrome.lnk 2012-07-12 20:41 - 2012-04-18 21:31 - 00000880 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2389554816-3017413336-223386998-1000Core.job 2012-07-10 23:07 - 2012-07-10 23:00 - 77251480 ____A (Apple Inc.) C:\Users\UNC Support\Downloads\iTunesSetup.exe 2012-07-10 18:04 - 2012-04-03 20:10 - 00000600 ____A C:\Users\UNC Support\AppData\Local\PUTTY.RND 2012-07-03 13:46 - 2012-07-15 19:52 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys 2012-06-29 23:22 - 2012-05-24 13:09 - 00005632 ____A C:\Users\UNC Support\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini 2012-06-20 08:36 - 2006-11-02 08:52 - 00045943 ____A C:\Windows\setupact.log 2012-06-13 18:18 - 2012-06-13 18:16 - 36127856 ____A (StarNet Communications Corp) C:\Users\UNC Support\Downloads\x-win120-80sf.exe 2012-06-13 09:40 - 2012-07-13 00:00 - 02047488 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys 2012-06-08 13:47 - 2012-07-12 20:17 - 11586048 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll 2012-06-05 12:47 - 2012-07-12 20:17 - 01401856 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll 2012-06-05 12:47 - 2012-07-12 20:17 - 01248768 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll 2012-06-04 20:11 - 2012-06-04 11:54 - 91913586 ____A C:\Users\UNC Support\lifetest.htm 2012-06-04 11:26 - 2012-07-12 20:17 - 00440704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys 2012-06-02 18:19 - 2012-06-21 09:25 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll 2012-06-02 18:19 - 2012-06-21 09:25 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll 2012-06-02 18:19 - 2012-06-21 09:25 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe 2012-06-02 18:19 - 2012-06-21 09:25 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll 2012-06-02 18:19 - 2012-06-21 09:25 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll 2012-06-02 18:12 - 2012-06-21 09:25 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll 2012-06-02 18:12 - 2012-06-21 09:25 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll 2012-06-02 15:19 - 2012-06-21 09:25 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll 2012-06-02 15:12 - 2012-06-21 09:25 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe 2012-06-02 05:07 - 2012-07-12 23:56 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll 2012-06-02 04:43 - 2012-07-12 23:56 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll 2012-06-02 04:33 - 2012-07-12 23:56 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll 2012-06-02 04:26 - 2012-07-12 23:56 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll 2012-06-02 04:25 - 2012-07-12 23:56 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl 2012-06-02 04:25 - 2012-07-12 23:56 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll 2012-06-02 04:23 - 2012-07-12 23:56 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll 2012-06-02 04:21 - 2012-07-12 23:56 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll 2012-06-02 04:20 - 2012-07-12 23:56 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe 2012-06-02 04:19 - 2012-07-12 23:56 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll 2012-06-02 04:19 - 2012-07-12 23:56 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll 2012-06-02 04:17 - 2012-07-12 23:56 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll 2012-06-02 04:16 - 2012-07-12 23:56 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb 2012-06-02 04:14 - 2012-07-12 23:56 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll 2012-06-01 20:04 - 2012-07-12 20:17 - 00278528 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll 2012-06-01 20:03 - 2012-07-12 20:17 - 00204288 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll 2012-05-24 12:58 - 2012-05-24 12:58 - 00932704 ____A (DivX, LLC) C:\Users\UNC Support\Downloads\DivXInstaller.exe 2012-05-23 17:08 - 2012-05-23 17:08 - 39483256 ____A (Apple Inc.) C:\Users\UNC Support\Downloads\QuickTimeInstaller.exe 2012-05-23 16:43 - 2012-05-23 16:43 - 00232592 ____A (Microsoft Corporation) C:\Users\UNC Support\Downloads\l3codecx.exe 2012-05-21 13:42 - 2012-05-21 13:41 - 00019500 ____A C:\Users\UNC Support\Downloads\attachment.ashx 2012-05-15 23:52 - 2012-05-15 23:52 - 01498932 ____A C:\Users\UNC Support\Desktop\This Must Be the Place (Naive Melody).m4r 2012-05-15 23:52 - 2012-05-15 23:52 - 01487339 ____A C:\Users\UNC Support\Desktop\The Boss.m4r 2012-05-15 23:52 - 2012-05-15 23:52 - 01343574 ____A C:\Users\UNC Support\Desktop\Good Times.m4r 2012-05-15 23:52 - 2012-05-15 23:52 - 01271352 ____A C:\Users\UNC Support\Desktop\You Know How We Do It.m4r 2012-05-15 23:52 - 2012-05-15 23:52 - 01269890 ____A C:\Users\UNC Support\Desktop\Panama.m4r 2012-05-15 23:52 - 2012-05-15 23:52 - 00932991 ____A C:\Users\UNC Support\Desktop\Check Yo Self (remix).m4r 2012-05-15 08:04 - 2012-05-12 20:24 - 00000680 ____A C:\Users\UNC Support\AppData\Local\d3d9caps.dat 2012-05-11 13:42 - 2012-05-11 13:42 - 00000000 ___AH C:\Windows\System32\Drivers\Msft_User_WpdMtpDr_01_00_00.Wdf 2012-05-11 10:07 - 2012-05-14 17:21 - 04471792 ____A C:\Users\UNC Support\Desktop\SAS Output.mht 2012-05-01 10:03 - 2012-06-14 07:42 - 00180736 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\rdpwd.sys 2012-04-23 12:00 - 2012-07-12 20:18 - 00984064 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll 2012-04-23 12:00 - 2012-07-12 20:18 - 00133120 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll 2012-04-23 12:00 - 2012-07-12 20:18 - 00098304 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll 2012-04-18 20:56 - 2012-04-18 20:56 - 00094208 ____A (Apple Inc.) C:\Windows\System32\QuickTimeVR.qtx 2012-04-18 20:56 - 2012-04-18 20:56 - 00069632 ____A (Apple Inc.) C:\Windows\System32\QuickTime.qts ZeroAccess: C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd} C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\@ C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\L C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\800000cb.@ ZeroAccess: C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd} C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\@ C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\L C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U ========================= Bamital & volsnap Check ============ C:\Windows\explorer.exe => MD5 is legit C:\Windows\System32\winlogon.exe => MD5 is legit C:\Windows\System32\wininit.exe => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\services.exe 8737764F4FD36D6808EE80578409C843 ZeroAccess <==== ATTENTION!. C:\Windows\System32\User32.dll => MD5 is legit C:\Windows\System32\userinit.exe => MD5 is legit C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit ========================= Memory info ====================== Percentage of memory in use: 16% Total physical RAM: 2519.07 MB Available physical RAM: 2099.69 MB Total Pagefile: 5255.2 MB Available Pagefile: 5022.02 MB Total Virtual: 2047.88 MB Available Virtual: 1961.76 MB ======================= Partitions ========================= 1 Drive c: (UNC PRELOAD) (Fixed) (Total:93.16 GB) (Free:21.75 GB) NTFS ==>[Drive with boot components (obtained from BCD)] 2 Drive d: (DATA) (Fixed) (Total:129.95 GB) (Free:117.61 GB) NTFS 4 Drive f: (Iomega_HDD) (Fixed) (Total:465.76 GB) (Free:390.72 GB) NTFS Disk ### Status Size Free Dyn Gpt -------- ---------- ------- ------- --- --- Disk 0 Online 233 GB 15 MB Disk 1 Online 466 GB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 93 GB 32 KB Partition 2 Primary 130 GB 93 GB Partition 3 OEM 10 GB 223 GB ================================================================================== Disk: 0 Partition 1 Type : 07 Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 C UNC PRELOAD NTFS Partition 93 GB Healthy System (partition with boot components) ================================================================================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 D DATA NTFS Partition 130 GB Healthy ================================================================================== Disk: 0 Partition 3 Type : 12 Hidden: Yes Active: No There is no volume associated with this partition. ================================================================================== Partitions of Disk 1: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 466 GB 32 KB ================================================================================== Disk: 1 Partition 1 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 3 F Iomega_HDD NTFS Partition 466 GB Healthy ================================================================================== ========================================================== Last Boot: 2012-07-16 13:41 ======================= End Of Log ==========================

The options I get under advanced boot options: safe mode safe mode w/ networking safe mode with command prompt enable boot logging enable low-res video last known good configuration directory services restore mode debugging mode disable auto restart on system failure disable driver signature enforcement

Thanks for the quick response and sorry for the delay on my part. I am running a Lenovo T500 and am having difficulty figuring out how to get to the system recovery options. I can get to "advanced boot options" but there is no option for "repair your computer" and I don't see a way to get a command prompt in Lenovo's Thinkvantage rescue and recovery...any ideas?

Noticed "Auto Protect Results" pop-up yesterday. Ran Malwarebytes and got the following: Malwarebytes Anti-Malware (Trial) 1.62.0.1300 www.malwarebytes.org Database version: v2012.07.15.10 Windows Vista Service Pack 2 x86 NTFS (Safe Mode/Networking) Internet Explorer 9.0.8112.16421 UNC Support :: UNC-L3A8368 [administrator] Protection: Disabled 7/15/2012 7:53:34 PM mbam-log-2012-07-15 (19-53-34).txt Scan type: Full scan (C:\|D:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 376624 Time elapsed: 51 minute(s), 26 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 2 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum (Trojan.Lameshield) -> Quarantined and deleted successfully. HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> Quarantined and deleted successfully. Registry Values Detected: 3 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|dneror (Trojan.Agent) -> Data: rundll32.exe "C:\Users\UNC Support\AppData\Roaming\dneror.dll",SetLayerPalette -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|036DFF61D88C86B3C5F5687C2F3B6FDA (Trojan.Lameshield) -> Data: C:\ProgramData\036DFF61D88C86B3C5F5687C2F3B6FDA\036DFF61D88C86B3C5F5687C2F3B6FDA.exe -> Quarantined and deleted successfully. HKCU\SOFTWARE\CLASSES\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Data: C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\n. -> Quarantined and deleted successfully. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 9 C:\Users\UNC Support\AppData\Roaming\dneror.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\ProgramData\036DFF61D88C86B3C5F5687C2F3B6FDA\036DFF61D88C86B3C5F5687C2F3B6FDA.exe (Trojan.Lameshield) -> Quarantined and deleted successfully. C:\Users\UNC Support\AppData\Local\Temp\mor.exe (Trojan.Lameshield) -> Quarantined and deleted successfully. C:\Users\UNC Support\AppData\Local\Temp\~!#3F0E.tmp (Trojan.Lameshield) -> Quarantined and deleted successfully. C:\Users\UNC Support\AppData\Local\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\n (RootKit.0Access) -> Delete on reboot. C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\n (RootKit.0Access) -> Quarantined and deleted successfully. C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\00000001.@ (Rootkit.0Access) -> Quarantined and deleted successfully. C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\800000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully. C:\Users\UNC Support\Desktop\Live Security Platinum.lnk (Rogue.LiveSecurityPlatinum) -> Quarantined and deleted successfully. (end) Pop-up continues - I ran Malwarebytes again this morning and got the following: Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 UNC Support :: UNC-L3A8368 [administrator] Protection: Enabled 7/16/2012 7:51:35 AM mbam-log-2012-07-16 (07-51-35).txt Scan type: Full scan (C:\|D:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 380446 Time elapsed: 2 hour(s), 25 minute(s), 28 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 2 C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\00000001.@ (Rootkit.0Access) -> Quarantined and deleted successfully. C:\Windows\Installer\{23b5c499-59eb-f0a4-4904-c279cda9dafd}\U\800000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully. (end) I tried a system restore, but that didn't complete/work. Would like to avoid reinstall if possible. Any help is appreciated. DDS.txt Attach.txt