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Suspected virus - random Chrome pop ups


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Hello,

I think I have a virus/trojan/malware/adware. I think I might have been infected when I downloaded an addon to Chrome that looked suspicious a few days ago, but it may have occurred before then. I was running Norton 360 and Windows Defender at the time. Neither picked up anything. A friend suggested I disable Norton and try Kapersky, but it didn't pick up anything. I downloaded the free malwarebytes and it found and deleted something called pupbraininstall. But I'm still having issues. While using Chrome randomly when I click something on a good webpage a new window will open behind my browser and pull up an ad for a .biz company or some porn site. This seems to happen completely randomly and not after every click.

Before reading the instructions here about what to do first I saw instructions given to another user to follow to eliminate a threat and I attempted them: installing and running Security Check, awcleaner and RogueKiller in order. RogueKiller identified something but not the other two. I think I still have those logs. However, I'm still getting the pop-ups.

I also can't seem to open and run Internet Explorer (my other browser). The window opens but it won't connect to the Internet. Not sure if that's related.

I'm not very tech savvy, so I'm wondering if I should bring my computer in to get checked and fixed, but I thought I'd try this forum first.

Thanks for any help you can offer,

historybuff77

attach.txt

dds.txt

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Hello historybuff77

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Hi Gringo,

Thanks for helping! As I noted in my initial post, before reading the instructions in this forum I tried a few solutions on my own, including running the three programs you posted. I've run them again and am posting the new results, but if you would like the logs from yesterday/this morning when I first tried on my own I can post those as well. (Sorry for the pre-emptive attempt to scan. I should have logged in to ask first).

Results of screen317's Security Check version 0.99.61

x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Kaspersky Anti-Virus

Windows Defender

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.172

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Kaspersky Lab Kaspersky Anti-Virus 2013 avp.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: %

````````````````````End of Log``````````````````````

# AdwCleaner v2.115 - Logfile created 04/01/2013 at 13:44:01

# Updated 17/03/2013 by Xplode

# Operating system : Windows 8 (64 bits)

# User : User - LAPTOP-PC

# Boot Mode : Normal

# Running from : C:\Users\User\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16519

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.172

*************************

AdwCleaner[R1].txt - [1424 octets] - [31/03/2013 15:57:11]

AdwCleaner[R2].txt - [771 octets] - [01/04/2013 11:57:50]

AdwCleaner[R3].txt - [643 octets] - [01/04/2013 13:44:01]

AdwCleaner[s1].txt - [1350 octets] - [31/03/2013 15:58:13]

########## EOF - C:\AdwCleaner[R3].txt - [762 octets] ##########

# AdwCleaner v2.115 - Logfile created 04/01/2013 at 13:45:05

# Updated 17/03/2013 by Xplode

# Operating system : Windows 8 (64 bits)

# User : User - LAPTOP-PC

# Boot Mode : Normal

# Running from : C:\Users\User\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16519

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.172

*************************

AdwCleaner[R1].txt - [1424 octets] - [31/03/2013 15:57:11]

AdwCleaner[R2].txt - [771 octets] - [01/04/2013 11:57:50]

AdwCleaner[R3].txt - [830 octets] - [01/04/2013 13:44:01]

AdwCleaner[s1].txt - [1350 octets] - [31/03/2013 15:58:13]

AdwCleaner[s2].txt - [762 octets] - [01/04/2013 13:45:05]

########## EOF - C:\AdwCleaner[s2].txt - [821 octets] ##########

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version

Started in : Normal mode

User : User [Admin rights]

Mode : Remove -- Date : 04/01/2013 13:55:20

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MQ01ABD075 SATA Disk Device +++++

--- User ---

[MBR] 9c9b2669875350b52edfd94c450c6197

[bSP] 1f18f6bde0f1cc21fbbaaa1891dbc946 : Empty MBR Code

Partition table:

0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[15]_D_04012013_02d1355.txt >>

RKreport[10]_PR_04012013_02d1154.txt ; RKreport[11]_DN_04012013_02d1154.txt ; RKreport[12]_D_04012013_02d1155.txt ; RKreport[13]_D_04012013_02d1157.txt ; RKreport[14]_S_04012013_02d1352.txt ;

RKreport[15]_D_04012013_02d1355.txt ; RKreport[1]_S_03312013_02d1607.txt ; RKreport[2]_D_03312013_02d1610.txt ; RKreport[3]_H_03312013_02d1611.txt ; RKreport[4]_PR_03312013_02d1611.txt ;

RKreport[5]_DN_03312013_02d1611.txt ; RKreport[6]_SC_03312013_02d1613.txt ; RKreport[7]_S_03312013_02d1615.txt ; RKreport[8]_D_03312013_02d1617.txt ; RKreport[9]_H_04012013_02d1153.txt

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Hello historybuff77

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hello historybuff77

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

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Here you go:

OTL logfile created on: 2013-04-01 8:43:17 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\User\Desktop

64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16519)

Locale: 00001009 | Country: Canada | Language: ENC | Date Format: yyyy-MM-dd

7.47 Gb Total Physical Memory | 5.59 Gb Available Physical Memory | 74.79% Memory free

14.97 Gb Paging File | 12.73 Gb Available in Paging File | 85.03% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 672.80 Gb Total Space | 541.96 Gb Free Space | 80.55% Space Free | Partition Type: NTFS

Drive D: | 25.07 Gb Total Space | 2.97 Gb Free Space | 11.84% Space Free | Partition Type: NTFS

Computer Name: LAPTOP-PC | User Name: User | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\User\Desktop\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe (Kaspersky Lab ZAO)

PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

PRC - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\ccSvcHst.exe (Symantec Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe (Memeo)

PRC - C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoDashboard.exe (Memeo)

PRC - C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe (IVT Corporation)

PRC - C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe (IVT Corporation)

PRC - C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe (CyberLink)

PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)

PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)

PRC - C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe (CyberLink)

PRC - C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)

PRC - C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe (Hewlett-Packard Development Company, L.P.)

PRC - C:\Program Files (x86)\Memeo\AutoBackup\InstantBackup.exe ()

PRC - C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe (Axentra Corporation)

========== Modules (No Company Name) ==========

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\4e0b80cd44dbb1d3b283aea5496da8e9\Microsoft.VisualBasic.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\d9b1eab5c18e51eaf4acc4894df0f223\System.ServiceProcess.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\514763136e7ea4730f5fb8120b6bbb30\System.Web.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\65220f0f32ec84454f9a811fba883c2e\System.Windows.Forms.ni.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ppgooglenaclpluginchrome.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\PepperFlash\pepflashplayer.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\pdf.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\libglesv2.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\libegl.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ffmpegsumo.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\e2f7dbe3bf08df200a4cdcf2e0eb82fa\System.Runtime.Remoting.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cf561d65486360afb324d26c80b9aac2\System.Configuration.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\8ba1dc2333b77df45f48b901493087a6\Accessibility.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ae31f7dc9817e359d05c9c8efdd5f359\System.Xml.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\7e6b074d3f3e3cc8e0270a3552c47aaa\System.Drawing.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\644cb8dc7b37a1eec15f542da9846d0c\System.Data.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\28c2c6e7f48ff80c680a97b08df66a72\System.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8d2929ad589e1092eb62a43424361465\mscorlib.ni.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\Plugins\Memeo.Dashboard.SeagateSharePlusPlugin.dll ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\Memeo.Progress.dll ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\Plugins\Memeo.Dashboard.VideoTutorialsPlugin.dll ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\Plugins\Memeo.Dashboard.TroubleshootingPlugin.dll ()

MOD - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\QtWebKit\qmlwebkitplugin4.dll ()

MOD - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\dblite.dll ()

MOD - C:\Windows\SysWOW64\BsExtendFunc.dll ()

MOD - C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll ()

MOD - C:\Windows\SysWOW64\BsProfileFunc.dll ()

MOD - C:\Windows\SysWOW64\BsTrace.dll ()

MOD - C:\Windows\SysWOW64\SCChangeMonitor.dll ()

MOD - C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll ()

MOD - C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll ()

MOD - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\wincfi39.dll ()

MOD - C:\Program Files (x86)\Memeo\AutoBackup\Memeo.Client.UI.dll ()

MOD - C:\Program Files (x86)\Memeo\AutoBackup\Memeo.Client.DriveDetection.dll ()

MOD - C:\Program Files (x86)\Memeo\AutoBackup\InstantBackup.exe ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent\libxml2.dll ()

MOD - C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent\libupnp.dll ()

MOD - C:\Program Files (x86)\Memeo\AutoBackup\sqlite3.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)

SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)

SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)

SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)

SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)

SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)

SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)

SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)

SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)

SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)

SRV:64bit: - (hpsrv) -- C:\Windows\SysNative\hpservice.exe (Hewlett-Packard Company)

SRV:64bit: - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD)

SRV:64bit: - (AMD FUEL Service) -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe (Advanced Micro Devices, Inc.)

SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)

SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)

SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)

SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)

SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)

SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)

SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)

SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)

SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)

SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)

SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)

SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)

SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (STacSV) -- C:\Program Files\IDT\WDM\stacsv64.exe (IDT, Inc.)

SRV - (AVP) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe (Kaspersky Lab ZAO)

SRV - (NCO) -- C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\ccSvcHst.exe (Symantec Corporation)

SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)

SRV - (SeagateDashboardService) -- C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe (Memeo)

SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe (Hewlett-Packard Company)

SRV - (BlueSoleilCS) -- C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe (IVT Corporation)

SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)

SRV - (WAS) -- C:\Windows\SysWOW64\inetsrv\iisw3adm.dll (Microsoft Corporation)

SRV - (AppHostSvc) -- C:\Windows\SysWOW64\inetsrv\apphostsvc.dll (Microsoft Corporation)

SRV - (IconMan_R) -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe (Realsil Microelectronics Inc.)

SRV - (BsHelpCS) -- C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe (IVT Corporation)

SRV - (HPWMISVC) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)

SRV - (MemeoBackgroundService) -- C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe (Memeo)

SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)

========== Driver Services (SafeList) ==========

DRV:64bit: - (KLIF) -- C:\Windows\SysNative\Drivers\klif.sys (Kaspersky Lab)

DRV:64bit: - (klwfp) -- C:\Windows\SysNative\Drivers\klwfp.sys (Kaspersky Lab ZAO)

DRV:64bit: - (klkbdflt) -- C:\Windows\SysNative\Drivers\klkbdflt.sys (Kaspersky Lab)

DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)

DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)

DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)

DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)

DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)

DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)

DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)

DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\Drivers\mbam.sys (Malwarebytes Corporation)

DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)

DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)

DRV:64bit: - (ccSet_NST) -- C:\Windows\SysNative\Drivers\NSTx64\7DD03000.01A\ccSetx64.sys (Symantec Corporation)

DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)

DRV:64bit: - (klmouflt) -- C:\Windows\SysNative\Drivers\klmouflt.sys (Kaspersky Lab)

DRV:64bit: - (Dot4Scan) -- C:\Windows\SysNative\Drivers\Dot4Scan.sys (Microsoft Corporation)

DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)

DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)

DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)

DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)

DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)

DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)

DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)

DRV:64bit: - (SynTP) -- C:\Windows\SysNative\Drivers\SynTP.sys (Synaptics Incorporated)

DRV:64bit: - (SmbDrvI) -- C:\Windows\SysNative\Drivers\Smb_driver_Intel.sys (Synaptics Incorporated)

DRV:64bit: - (SmbDrv) -- C:\Windows\SysNative\Drivers\Smb_driver_AMDASF.sys (Synaptics Incorporated)

DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)

DRV:64bit: - (kneps) -- C:\Windows\SysNative\Drivers\kneps.sys (Kaspersky Lab)

DRV:64bit: - (Accelerometer) -- C:\Windows\SysNative\Drivers\Accelerometer.sys (Hewlett-Packard Company)

DRV:64bit: - (hpdskflt) -- C:\Windows\SysNative\Drivers\hpdskflt.sys (Hewlett-Packard Company)

DRV:64bit: - (rtbth) -- C:\Windows\SysNative\Drivers\rtbth.sys (Ralink Technology, Corp.)

DRV:64bit: - (amdkmdag) -- C:\Windows\SysNative\Drivers\atikmdag.sys (Advanced Micro Devices, Inc.)

DRV:64bit: - (netr28x) -- C:\Windows\SysNative\Drivers\netr28x.sys (Ralink Technology, Corp.)

DRV:64bit: - (amdkmdap) -- C:\Windows\SysNative\Drivers\atikmpag.sys (Advanced Micro Devices, Inc.)

DRV:64bit: - (btUrbFilterDrv) -- C:\Windows\SysNative\Drivers\IvtUrbBtFlt.sys (Ralink Corporation)

DRV:64bit: - (WirelessButtonDriver) -- C:\Windows\SysNative\Drivers\WirelessButtonDriver64.sys (Hewlett-Packard Development Company, L.P.)

DRV:64bit: - (KLIM6) -- C:\Windows\SysNative\Drivers\klim6.sys (Kaspersky Lab ZAO)

DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)

DRV:64bit: - (RTL8168) -- C:\Windows\SysNative\Drivers\Rt630x64.sys (Realtek )

DRV:64bit: - (klelam) -- C:\Windows\SysNative\Drivers\klelam.sys (Kaspersky Lab)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)

DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)

DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)

DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)

DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)

DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)

DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)

DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)

DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)

DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)

DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)

DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)

DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)

DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)

DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)

DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)

DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)

DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)

DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)

DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)

DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)

DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)

DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)

DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)

DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)

DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)

DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)

DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)

DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)

DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)

DRV:64bit: - (BthLEEnum) -- C:\Windows\SysNative\Drivers\BthLEEnum.sys (Microsoft Corporation)

DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)

DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)

DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)

DRV:64bit: - (amd_sata) -- C:\Windows\SysNative\Drivers\amd_sata.sys (Advanced Micro Devices)

DRV:64bit: - (amd_xata) -- C:\Windows\SysNative\Drivers\amd_xata.sys (Advanced Micro Devices)

DRV:64bit: - (STHDA) -- C:\Windows\SysNative\Drivers\stwrt64.sys (IDT, Inc.)

DRV:64bit: - (BthL2caScoIfSrv) -- C:\Windows\SysNative\Drivers\BtL2caScoIf.sys (Ralink Corporation)

DRV:64bit: - (AtiHDAudioService) -- C:\Windows\SysNative\Drivers\AtihdW86.sys (Advanced Micro Devices)

DRV:64bit: - (RSP2STOR) -- C:\Windows\SysNative\Drivers\RtsP2Stor.sys (Realtek Semiconductor Corp.)

DRV:64bit: - (CLVirtualDrive) -- C:\Windows\SysNative\Drivers\CLVirtualDrive.sys (CyberLink)

DRV:64bit: - (APXACC) -- C:\Windows\SysNative\Drivers\appexDrv.sys (AppEx Networks Corporation)

DRV:64bit: - (kl1) -- C:\Windows\SysNative\Drivers\kl1.sys (Kaspersky Lab ZAO)

DRV:64bit: - (usbfilter) -- C:\Windows\SysNative\Drivers\usbfilter.sys (Advanced Micro Devices)

DRV:64bit: - (BtAudioBusSrv) -- C:\Windows\SysNative\Drivers\BtAudioBus.sys (IVT Corporation)

DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPNTDFJS

IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://ca.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/706-156705-11896-0/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

IE:64bit: - HKLM\..\SearchScopes\{ECD5D19E-F577-4A6F-9DF0-BC36C80A769F}: "URL" = http://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPNTDFJS

IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://ca.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/706-156705-11896-0/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

IE - HKLM\..\SearchScopes\{ECD5D19E-F577-4A6F-9DF0-BC36C80A769F}: "URL" = http://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=HPNTDFJS

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7&rlz=1I7GGNI_en-GBCA516

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://ca.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/706-156705-11896-0/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\SearchScopes\{ECD5D19E-F577-4A6F-9DF0-BC36C80A769F}: "URL" = http://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

IE - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.5: C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf: C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\speedtestanalysis@SpeedAnalysis.com: C:\Users\User\AppData\Roaming\Mozilla\Extensions\speedtestanalysis@SpeedAnalysis.com [2013-03-12 15:21:02 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F04D2D30-776C-4d02-8627-8E4385ECA58D}: C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2013.3.0.26\coFFPlgn\ [2013-04-01 13:47:13 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\url_advisor@kaspersky.com: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\url_advisor@kaspersky.com [2013-03-27 14:30:12 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\virtual_keyboard@kaspersky.com: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\virtual_keyboard@kaspersky.com [2013-03-27 14:30:13 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\content_blocker@kaspersky.com: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\content_blocker@kaspersky.com [2013-03-27 14:30:12 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\speedtestanalysis@SpeedAnalysis.com: C:\Users\User\AppData\Roaming\Mozilla\Extensions\speedtestanalysis@SpeedAnalysis.com [2013-03-12 15:21:02 | 000,000,000 | ---D | M]

[2013-03-12 15:21:01 | 000,000,000 | ---D | M] (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Extensions

[2013-03-12 15:21:02 | 000,000,000 | ---D | M] (Speed Test Analysis) -- C:\Users\User\AppData\Roaming\Mozilla\Extensions\speedtestanalysis@SpeedAnalysis.com

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}

CHR - homepage:

CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\PepperFlash\pepflashplayer.dll

CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\pdf.dll

CHR - plugin: Norton Confidential (Enabled) = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.0.140_0\npcoplgn.dll

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: Shockwave for Director (Enabled) = C:\windows\SysWOW64\Adobe\Director\np32dsw.dll

CHR - Extension: Google Drive = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\

CHR - Extension: YouTube = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\

CHR - Extension: Google Search = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Kaspersky URL Advisor = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\dchlnpcodkpfdpacogkljefecpegganj\13.0.1.4190_0\

CHR - Extension: Content Blocker = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\hghkgaeecgjhjkannahfamoehjmkjail\13.0.1.4190_0\

CHR - Extension: Virtual Keyboard = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\jagncdcchgajhfhijbbhecadmaiegcmh\13.0.1.4190_0\

CHR - Extension: Speed Test Analysis = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\kckgnnipheglejoddfhekdjpbdbinhmb\1.0.0.0\

CHR - Extension: Norton Identity Protection = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nppllibpnmahfaklnpggkibhkapjkeob\2013.3.2.10_0\

CHR - Extension: Gmail = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2013-04-01 11:53:59 | 000,000,841 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2:64bit: - BHO: (Content Blocker Plugin) - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll (Kaspersky Lab ZAO)

O2:64bit: - BHO: (Virtual Keyboard Plugin) - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO)

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2:64bit: - BHO: (URL Advisor Plugin) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO)

O2 - BHO: (Speed Test Analysis) - {310D38FE-EB4C-467C-8781-B7C2AEB7847D} - C:\Program Files (x86)\Speed Test Analysis\ScriptHost.dll (SpeedAnalysis.com)

O2 - BHO: (Content Blocker Plugin) - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll (Kaspersky Lab ZAO)

O2 - BHO: (Virtual Keyboard Plugin) - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO)

O2 - BHO: (Norton Identity Protection) - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\CoIEPlg.dll (Symantec Corporation)

O2 - BHO: (URL Advisor Plugin) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO)

O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3 - HKLM\..\Toolbar: (Norton Identity Safe Toolbar) - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\CoIEPlg.dll (Symantec Corporation)

O3:64bit: - HKU\S-1-5-21-3731889160-3860413392-410561627-1002\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O4:64bit: - HKLM..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)

O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)

O4 - HKLM..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\runner_avp.exe (Kaspersky Lab ZAO)

O4 - HKLM..\Run: [btTray] C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe (IVT Corporation)

O4 - HKLM..\Run: [CLVirtualDrive] C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe (CyberLink Corp.)

O4 - HKLM..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe (Hewlett-Packard Development Company, L.P.)

O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)

O4 - HKLM..\Run: [Memeo AutoSync] C:\Program Files (x86)\Memeo\AutoSync\MemeoLauncher2.exe (Memeo Inc.)

O4 - HKLM..\Run: [Memeo Instant Backup] C:\Program Files (x86)\Memeo\AutoBackup\MemeoLauncher2.exe (Memeo Inc.)

O4 - HKLM..\Run: [RemoteControl10] C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)

O4 - HKLM..\Run: [seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe ()

O4 - HKLM..\Run: [startCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 28

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O9:64bit: - Extra Button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO)

O9:64bit: - Extra Button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO)

O9 - Extra Button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll (Kaspersky Lab ZAO)

O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)

O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)

O9 - Extra Button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll (Kaspersky Lab ZAO)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0327BF37-553C-4D09-8230-9F5D50667E24}: DhcpNameServer = 64.71.255.204 64.71.255.198

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{53677ED1-0FBD-40FF-9C76-3CAB33DE80AE}: DhcpNameServer = 192.168.0.1

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18:64bit: - Protocol\Handler\wlpg - No CLSID value found

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\SysWOW64\skype4com.dll (Skype Technologies)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O30 - LSA: Security Packages - (livessp) - File not found

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013-04-01 20:41:52 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\User\Desktop\OTL.exe

[2013-04-01 12:03:57 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\User\Desktop\dds.scr

[2013-03-31 16:05:17 | 000,000,000 | ---D | C] -- C:\Users\User\Desktop\RK_Quarantine

[2013-03-31 14:06:51 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Malwarebytes

[2013-03-31 14:06:45 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware

[2013-03-31 14:06:45 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes

[2013-03-31 14:06:44 | 000,024,176 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

[2013-03-31 14:06:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware

[2013-03-28 21:57:21 | 000,000,000 | ---D | C] -- C:\Windows\Minidump

[2013-03-27 12:59:32 | 000,064,856 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\klfphc.dll

[2013-03-27 12:57:53 | 000,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab

[2013-03-27 12:57:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Kaspersky Lab

[2013-03-27 12:57:34 | 000,612,696 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klif.sys

[2013-03-27 12:57:34 | 000,089,944 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klflt.sys

[2013-03-27 12:34:24 | 000,168,096 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NSTx64\7DD03000.01A\ccSetx64.sys

[2013-03-27 12:34:15 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NSTx64

[2013-03-27 12:34:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Identity Safe

[2013-03-27 12:34:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Identity Safe

[2013-03-27 12:34:15 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NSTx64\7DD03000.01A

[2013-03-25 12:03:24 | 000,000,000 | ---D | C] -- C:\Users\User\Desktop\For Laura D

[2013-03-20 11:12:54 | 000,230,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\WdFilter.sys

[2013-03-20 11:12:54 | 000,035,232 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\WdBoot.sys

[2013-03-20 11:04:23 | 000,020,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\usb8023.sys

[2013-03-19 16:20:58 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\uTorrent

[2013-03-18 10:00:13 | 010,115,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\twinui.dll

[2013-03-18 10:00:13 | 008,856,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\twinui.dll

[2013-03-18 10:00:11 | 002,302,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\authui.dll

[2013-03-18 10:00:11 | 002,146,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\actxprxy.dll

[2013-03-18 10:00:11 | 002,033,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\authui.dll

[2013-03-18 10:00:11 | 000,069,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\pdc.sys

[2013-03-18 10:00:09 | 006,967,016 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntoskrnl.exe

[2013-03-18 09:59:48 | 002,094,592 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mmc.exe

[2013-03-18 09:59:48 | 001,964,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wlidsvc.dll

[2013-03-18 09:59:48 | 001,611,776 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mmc.exe

[2013-03-18 09:59:47 | 001,886,208 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\setupapi.dll

[2013-03-18 09:59:47 | 001,120,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msctf.dll

[2013-03-18 09:59:47 | 000,438,272 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsm.dll

[2013-03-18 09:59:47 | 000,406,016 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Media.dll

[2013-03-18 09:59:46 | 000,028,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\msgpiowin32.sys

[2013-03-18 09:59:40 | 000,303,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\dxgmms1.sys

[2013-03-18 09:59:40 | 000,124,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\dumpsd.sys

[2013-03-18 09:59:39 | 000,728,064 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\samsrv.dll

[2013-03-18 09:59:39 | 000,666,112 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MP4SDECD.DLL

[2013-03-18 09:59:39 | 000,594,944 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.dll

[2013-03-18 09:59:39 | 000,436,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MP4SDECD.DLL

[2013-03-18 09:59:39 | 000,410,624 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.dll

[2013-03-18 09:59:39 | 000,261,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Media.dll

[2013-03-18 09:59:39 | 000,256,000 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WSDMon.dll

[2013-03-18 09:59:39 | 000,240,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fsquirt.exe

[2013-03-18 09:59:39 | 000,194,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\sdbus.sys

[2013-03-18 09:59:39 | 000,171,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ncbservice.dll

[2013-03-18 09:59:39 | 000,159,232 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetpp.dll

[2013-03-18 09:59:39 | 000,107,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\httpprxm.dll

[2013-03-18 09:59:39 | 000,095,232 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wiaacmgr.exe

[2013-03-18 09:59:39 | 000,083,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wiaacmgr.exe

[2013-03-18 09:59:39 | 000,062,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\adhsvc.dll

[2013-03-18 09:59:38 | 000,022,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\adhapi.dll

[2013-03-18 09:59:38 | 000,017,920 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\httpprxp.dll

[2013-03-18 09:59:38 | 000,015,872 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\keepaliveprovider.dll

[2013-03-18 09:58:11 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll

[2013-03-18 09:58:10 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll

[2013-03-18 09:58:09 | 000,907,776 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\uxtheme.dll

[2013-03-18 09:58:08 | 003,966,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll

[2013-03-18 09:58:08 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesysprep.dll

[2013-03-18 09:58:08 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll

[2013-03-18 09:58:07 | 000,854,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll

[2013-03-18 09:58:07 | 000,053,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\UXInit.dll

[2013-03-18 09:58:07 | 000,050,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe

[2013-03-18 09:58:07 | 000,044,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\UXInit.dll

[2013-03-18 09:58:07 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll

[2013-03-18 09:58:06 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll

[2013-03-18 09:57:05 | 013,643,264 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.UI.Xaml.dll

[2013-03-18 09:56:59 | 010,792,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.UI.Xaml.dll

[2013-03-18 09:56:58 | 005,977,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mstscax.dll

[2013-03-18 09:56:56 | 005,090,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mstscax.dll

[2013-03-18 09:56:55 | 000,729,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\duser.dll

[2013-03-18 09:56:55 | 000,543,232 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wlroamextension.dll

[2013-03-18 09:56:54 | 000,731,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\win32spl.dll

[2013-03-18 09:56:54 | 000,475,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WWanAPI.dll

[2013-03-18 09:56:54 | 000,467,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\netprofmsvc.dll

[2013-03-18 09:56:54 | 000,448,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SettingSync.dll

[2013-03-18 09:56:54 | 000,446,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\USBHUB3.SYS

[2013-03-18 09:56:54 | 000,385,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ncsi.dll

[2013-03-18 09:56:54 | 000,370,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\WWanAPI.dll

[2013-03-18 09:56:54 | 000,293,376 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.Connectivity.dll

[2013-03-18 09:56:54 | 000,260,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\hotspotauth.dll

[2013-03-18 09:56:54 | 000,228,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\XpsRasterService.dll

[2013-03-18 09:56:54 | 000,225,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mbsmsapi.dll

[2013-03-18 09:56:54 | 000,197,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.Connectivity.dll

[2013-03-18 09:56:54 | 000,155,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XpsRasterService.dll

[2013-03-18 09:56:54 | 000,107,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\taskkill.exe

[2013-03-18 09:56:54 | 000,037,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\BthAvrcpTg.sys

[2013-03-18 09:56:53 | 000,410,624 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wlroamextension.dll

[2013-03-18 09:56:53 | 000,356,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\SettingSync.dll

[2013-03-18 09:56:53 | 000,329,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\storport.sys

[2013-03-18 09:56:53 | 000,157,696 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mbsmsapi.dll

[2013-03-18 09:56:53 | 000,102,400 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tasklist.exe

[2013-03-18 09:56:53 | 000,079,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\taskkill.exe

[2013-03-18 09:56:53 | 000,061,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\crashdmp.sys

[2013-03-18 09:56:52 | 000,611,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wpd_ci.dll

[2013-03-18 09:56:52 | 000,082,944 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\hidclass.sys

[2013-03-18 09:56:52 | 000,080,896 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\tasklist.exe

[2013-03-18 09:56:51 | 000,015,872 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\nlmproxy.dll

[2013-03-18 09:56:51 | 000,012,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\nlmsprep.dll

[2013-03-18 09:56:39 | 001,690,624 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\GdiPlus.dll

[2013-03-18 09:56:39 | 001,437,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\GdiPlus.dll

[2013-03-18 09:56:34 | 001,010,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\reseteng.dll

[2013-03-18 09:56:34 | 000,443,392 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ReAgent.dll

[2013-03-18 09:56:34 | 000,375,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ReAgent.dll

[2013-03-18 09:56:33 | 000,468,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MFMediaEngine.dll

[2013-03-18 09:56:33 | 000,361,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MFMediaEngine.dll

[2013-03-14 16:36:41 | 000,000,000 | ---D | C] -- C:\Users\User\Desktop\QuarkRescueFolder

[2013-03-12 15:34:04 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Aquafadas

[2013-03-12 15:33:43 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Local\Quark

[2013-03-12 15:33:42 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Quark

[2013-03-12 15:30:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuarkXPress 9

[2013-03-12 15:30:47 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\QuickTime

[2013-03-12 15:30:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Quark

[2013-03-12 15:30:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Quark

[2013-03-12 15:28:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime

[2013-03-12 15:27:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime

[2013-03-12 15:26:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\InstallShield

[2013-03-12 15:23:55 | 000,000,000 | ---D | C] -- C:\Users\User\Desktop\qxp93_win

[2013-03-12 15:21:01 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\SpeedTestAnalysis

[2013-03-12 15:21:01 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Mozilla

[2013-03-12 15:20:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Speed Test Analysis

========== Files - Modified Within 30 Days ==========

[2013-04-01 20:41:55 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\User\Desktop\OTL.exe

[2013-04-01 20:28:11 | 001,994,298 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013-04-01 20:28:11 | 000,877,348 | ---- | M] () -- C:\Windows\SysNative\perfh00C.dat

[2013-04-01 20:28:11 | 000,788,176 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013-04-01 20:28:11 | 000,191,806 | ---- | M] () -- C:\Windows\SysNative\perfc00C.dat

[2013-04-01 20:28:11 | 000,162,458 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013-04-01 20:27:55 | 000,000,821 | ---- | M] () -- C:\Windows\SysWow64\bscs.ini

[2013-04-01 20:24:42 | 000,004,514 | ---- | M] () -- C:\Windows\SysWow64\LOCALSERVICE.INI

[2013-04-01 20:24:40 | 000,000,043 | ---- | M] () -- C:\Windows\SysWow64\LOCALDEVICE.INI

[2013-04-01 20:24:13 | 000,000,910 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013-04-01 20:23:13 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013-04-01 16:18:01 | 000,000,914 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013-04-01 13:46:38 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys

[2013-04-01 13:46:34 | 2122,530,815 | -HS- | M] () -- C:\hiberfil.sys

[2013-04-01 12:03:59 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\User\Desktop\dds.scr

[2013-03-31 15:53:01 | 012,894,739 | ---- | M] () -- C:\Users\User\Desktop\mbar-1.01.0.1022.zip

[2013-03-31 15:50:12 | 000,816,128 | ---- | M] () -- C:\Users\User\Desktop\RogueKiller.exe

[2013-03-31 15:49:19 | 000,609,993 | ---- | M] () -- C:\Users\User\Desktop\adwcleaner.exe

[2013-03-31 15:48:17 | 000,890,798 | ---- | M] () -- C:\Users\User\Desktop\SecurityCheck.exe

[2013-03-31 14:06:45 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2013-03-31 13:23:28 | 000,507,825 | ---- | M] () -- C:\Users\User\Documents\Tutorial 6 Discussion Questions.pdf

[2013-03-27 14:30:11 | 000,612,696 | ---- | M] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klif.sys

[2013-03-27 14:30:11 | 000,050,088 | ---- | M] (Kaspersky Lab ZAO) -- C:\Windows\SysNative\drivers\klwfp.sys

[2013-03-27 14:30:11 | 000,029,016 | ---- | M] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klkbdflt.sys

[2013-03-27 12:59:33 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Kaspersky Anti-Virus 2013.lnk

[2013-03-21 22:47:04 | 000,332,008 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013-03-20 23:03:41 | 000,113,090 | ---- | M] () -- C:\Users\User\Desktop\hennion.pdf

[2013-03-18 09:19:50 | 002,323,948 | ---- | M] () -- C:\Users\User\Desktop\DSCN6222.JPG

[2013-03-18 09:19:48 | 002,342,575 | ---- | M] () -- C:\Users\User\Desktop\DSCN6221.JPG

[2013-03-18 09:16:40 | 000,000,000 | -H-- | M] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_11_00.Wdf

[2013-03-14 08:35:17 | 000,188,678 | ---- | M] () -- C:\Users\User\Documents\Attendance.pdf

[2013-03-13 22:32:31 | 000,000,017 | ---- | M] () -- C:\Users\User\AppData\Local\resmon.resmoncfg

[2013-03-13 22:16:56 | 000,088,320 | ---- | M] () -- C:\Users\User\Documents\cc_20130313_221650.reg

[2013-03-13 22:03:57 | 000,000,376 | ---- | M] () -- C:\Windows\tasks\Quark Updater.job

[2013-03-12 15:30:58 | 000,001,939 | ---- | M] () -- C:\Users\Public\Desktop\QuarkXPress 9.lnk

[2013-03-12 15:28:21 | 000,054,156 | -H-- | M] () -- C:\Windows\QTFont.qfn

[2013-03-12 15:28:21 | 000,001,409 | ---- | M] () -- C:\Windows\QTFont.for

[2013-03-12 15:28:06 | 000,001,891 | ---- | M] () -- C:\Users\User\Application Data\Microsoft\Internet Explorer\Quick Launch\QuickTime Player.lnk

[2013-03-12 15:28:06 | 000,001,867 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk

[2013-03-12 15:20:54 | 000,001,134 | ---- | M] () -- C:\Users\User\Desktop\SpeedanAlysis.lnk

[2013-03-12 15:20:46 | 000,609,528 | ---- | M] () -- C:\Users\User\Desktop\sa_setup.exe

[2013-03-12 15:20:28 | 916,684,477 | ---- | M] () -- C:\Users\User\Desktop\qxp93_win.zip

[2013-03-10 13:43:33 | 002,166,611 | ---- | M] () -- C:\Users\User\Desktop\page-0.jpg

[2013-03-05 19:07:25 | 000,692,568 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe

[2013-03-05 19:07:25 | 000,078,168 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

[2013-03-04 22:59:48 | 000,000,822 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk

========== Files Created - No Company Name ==========

[2013-03-31 15:52:56 | 012,894,739 | ---- | C] () -- C:\Users\User\Desktop\mbar-1.01.0.1022.zip

[2013-03-31 15:50:07 | 000,816,128 | ---- | C] () -- C:\Users\User\Desktop\RogueKiller.exe

[2013-03-31 15:49:15 | 000,609,993 | ---- | C] () -- C:\Users\User\Desktop\adwcleaner.exe

[2013-03-31 15:48:08 | 000,890,798 | ---- | C] () -- C:\Users\User\Desktop\SecurityCheck.exe

[2013-03-31 14:06:45 | 000,001,109 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2013-03-31 13:23:27 | 000,507,825 | ---- | C] () -- C:\Users\User\Documents\Tutorial 6 Discussion Questions.pdf

[2013-03-27 13:59:47 | 000,001,288 | ---- | C] () -- C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Kaspersky Anti-Virus 2013.lnk

[2013-03-27 12:59:57 | 000,001,111 | ---- | C] () -- C:\Users\Public\Desktop\Kaspersky Anti-Virus 2013.lnk

[2013-03-27 12:34:16 | 000,000,853 | R--- | C] () -- C:\Windows\SysNative\drivers\NSTx64\7DD03000.01A\ccSetx64.inf

[2013-03-27 12:34:15 | 000,007,611 | R--- | C] () -- C:\Windows\SysNative\drivers\NSTx64\7DD03000.01A\ccsetx64.cat

[2013-03-27 12:34:15 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\NSTx64\7DD03000.01A\isolate.ini

[2013-03-21 22:46:47 | 000,332,008 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013-03-20 23:03:41 | 000,113,090 | ---- | C] () -- C:\Users\User\Desktop\hennion.pdf

[2013-03-18 09:59:38 | 000,386,577 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml

[2013-03-18 09:19:50 | 002,323,948 | ---- | C] () -- C:\Users\User\Desktop\DSCN6222.JPG

[2013-03-18 09:19:47 | 002,342,575 | ---- | C] () -- C:\Users\User\Desktop\DSCN6221.JPG

[2013-03-18 09:16:40 | 000,000,000 | -H-- | C] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_11_00.Wdf

[2013-03-14 08:35:16 | 000,188,678 | ---- | C] () -- C:\Users\User\Documents\Attendance.pdf

[2013-03-13 22:32:31 | 000,000,017 | ---- | C] () -- C:\Users\User\AppData\Local\resmon.resmoncfg

[2013-03-13 22:16:53 | 000,088,320 | ---- | C] () -- C:\Users\User\Documents\cc_20130313_221650.reg

[2013-03-12 15:33:26 | 000,000,376 | ---- | C] () -- C:\Windows\tasks\Quark Updater.job

[2013-03-12 15:30:54 | 000,001,939 | ---- | C] () -- C:\Users\Public\Desktop\QuarkXPress 9.lnk

[2013-03-12 15:28:13 | 000,054,156 | -H-- | C] () -- C:\Windows\QTFont.qfn

[2013-03-12 15:28:13 | 000,001,409 | ---- | C] () -- C:\Windows\QTFont.for

[2013-03-12 15:28:06 | 000,001,891 | ---- | C] () -- C:\Users\User\Application Data\Microsoft\Internet Explorer\Quick Launch\QuickTime Player.lnk

[2013-03-12 15:28:06 | 000,001,867 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk

[2013-03-12 15:20:54 | 000,001,134 | ---- | C] () -- C:\Users\User\Desktop\SpeedanAlysis.lnk

[2013-03-12 14:51:37 | 916,684,477 | ---- | C] () -- C:\Users\User\Desktop\qxp93_win.zip

[2013-03-12 14:51:37 | 000,609,528 | ---- | C] () -- C:\Users\User\Desktop\sa_setup.exe

[2013-03-10 12:42:02 | 002,166,611 | ---- | C] () -- C:\Users\User\Desktop\page-0.jpg

[2013-03-02 17:31:11 | 000,000,054 | ---- | C] () -- C:\Windows\Composer.INI

[2013-01-03 21:37:38 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll

[2012-11-21 00:34:40 | 000,004,514 | ---- | C] () -- C:\Windows\SysWow64\LOCALSERVICE.INI

[2012-11-21 00:34:40 | 000,000,043 | ---- | C] () -- C:\Windows\SysWow64\LOCALDEVICE.INI

[2012-08-25 14:51:07 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin

[2012-08-10 21:45:30 | 000,000,821 | ---- | C] () -- C:\Windows\SysWow64\bscs.ini

[2012-08-09 02:10:22 | 000,204,952 | ---- | C] () -- C:\Windows\SysWow64\ativvsvl.dat

[2012-08-09 02:10:22 | 000,157,144 | ---- | C] () -- C:\Windows\SysWow64\ativvsva.dat

[2012-08-03 18:40:09 | 000,916,510 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

[2012-07-27 18:50:34 | 000,333,312 | ---- | C] () -- C:\Windows\SysWow64\BsExtendFunc.dll

[2012-07-26 04:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat

[2012-07-26 04:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT

[2012-07-26 03:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat

[2012-07-25 21:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll

[2012-07-25 16:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

[2012-07-25 16:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

[2012-07-25 16:22:54 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin

[2012-07-25 16:22:54 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin

[2012-07-25 16:22:54 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin

[2012-07-10 22:04:10 | 000,062,976 | ---- | C] () -- C:\Windows\SysWow64\BsProfileFunc.dll

[2012-07-10 21:59:40 | 000,019,456 | ---- | C] () -- C:\Windows\SysWow64\BsTrace.dll

[2012-07-10 21:26:44 | 000,090,208 | ---- | C] () -- C:\Windows\SysWow64\BSSkypeAgent.dll

[2012-07-10 21:26:44 | 000,086,108 | ---- | C] () -- C:\Windows\SysWow64\BSVoIPComm.dll

[2012-07-10 21:26:44 | 000,081,920 | ---- | C] () -- C:\Windows\SysWow64\BsVistaCommon.dll

[2012-07-10 21:26:44 | 000,049,664 | ---- | C] () -- C:\Windows\SysWow64\BSWMPPlugin.dll

[2012-07-10 21:26:44 | 000,011,264 | ---- | C] () -- C:\Windows\SysWow64\SCChangeMonitor.dll

[2012-06-13 12:45:02 | 000,008,704 | ---- | C] () -- C:\Windows\SysWow64\SROF.dll

[2012-06-05 01:31:00 | 000,000,417 | ---- | C] () -- C:\Windows\SysWow64\RaoBLE.ini

[2012-06-02 10:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

[2012-05-10 20:35:16 | 000,029,184 | ---- | C] () -- C:\Windows\SysWow64\kdbsdk32.dll

[2011-09-13 10:06:16 | 000,003,917 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== ZeroAccess Check ==========

[2012-08-25 15:09:55 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2013-01-09 19:23:07 | 019,791,360 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2013-01-09 19:26:23 | 017,560,576 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012-07-25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2012-07-25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012-07-25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

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  • Staff

Hello XXX

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTL
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    :Files
    ipconfig /flushdns /c

    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]


  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles
    It will be named - mmddyyyy_hhmmss.log
    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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Here you go. Two new files appeared on my desktop, both labelled desktop.ini and both looking like ghosts/transparent.

========== OTL ==========

Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.

File Protocol\Handler\ms-help - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.

File Protocol\Handler\skype4com - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.

File Protocol\Handler\wlpg - No CLSID value found not found.

64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.

Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.

========== FILES ==========

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\User\Desktop\cmd.bat deleted successfully.

C:\Users\User\Desktop\cmd.txt deleted successfully.

========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: User

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: User

->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 04012013_211216

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  • Staff

Hello historybuff77

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks

Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo

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  • Staff

Hello historybuff77

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE

Gringo

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Hi Gringo,

To update you, since I reinstalled Chrome I haven't been getting pop-ups. Internet Explorer still won't work. That Fix It tool doesn't work for my operating system. I opened IE and clicked on safety to delete browsing history, but then nothing happened - no additional boxes came up to check. I've also noticed something very strange, and I'm not sure it's related. I have an instant back up hard drive that I connect occassionally to back up my system. There are 26,000 files and 8GB of material to back up. This is significantly more than I've ever had before, and unlike previous back-ups where it's been new files or changes to Word documents, almost all of these are unfamiliar files. Do you think this is related or is it the result of the new software/anti-virus programs I've installed? Thank you.

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware

    [*] then click Finish.

    [*]If an update is found, it will download and install the latest version.

    [*]Once the program has loaded, select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hello,

I use CCleaner already. I ran it to delete temp files and do so regularly.

Here's my Malwarebytes log:

Malwarebytes Anti-Malware (Trial) 1.70.0.1100

www.malwarebytes.org

Database version: v2013.03.31.04

Windows 8 x64 NTFS

Internet Explorer 10.0.9200.16519

User :: LAPTOP-PC [administrator]

Protection: Enabled

2013-04-03 3:06:23 PM

mbam-log-2013-04-03 (15-06-23).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 213679

Time elapsed: 3 minute(s), 29 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

And hijack this report:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 3:14:17 PM, on 2013-04-03

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v10.0 (10.00.9200.16518)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\ccSvcHst.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe

C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\Memeo\AutoBackup\InstantBackup.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\QuickTime\qttask.exe

C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoDashboard.exe

C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe

C:\Program Files (x86)\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\klwtblfs.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\User\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON13/4

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: Speed Test Analysis - {310D38FE-EB4C-467C-8781-B7C2AEB7847D} - C:\Program Files (x86)\Speed Test Analysis\ScriptHost.dll

O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll

O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\coIEPlg.dll

O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll

O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\coIEPlg.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [btTray] "C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe"

O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R

O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

O4 - HKLM\..\Run: [Memeo Instant Backup] C:\Program Files (x86)\Memeo\AutoBackup\MemeoLauncher2.exe --silent --no_ui

O4 - HKLM\..\Run: [Memeo AutoSync] C:\Program Files (x86)\Memeo\AutoSync\MemeoLauncher2.exe --silent

O4 - HKLM\..\Run: [seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\runner_avp.exe"

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe

O23 - Service: BlueSoleilCS - IVT Corporation - C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BsHelpCS - IVT Corporation - C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: @oem22.inf,%hpservice_desc%;HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files (x86)\Memeo\AutoBackup\MemeoBackgroundService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13489 bytes

I don't have my external hard drive with me so I can't check if the massive amount of files is still waiting to be backed up.

Thanks!

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
      O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
      O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Hi Gringo,

Internet Explorer is not working to do that fix.

Also, I have my external hard drive hooked up and still have a backlog of 26,000 files to save (and it seems to grow as I surf the web). This was not the case before. Have I done something with these fixes that causes huge file creations?

Thanks!

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  • Staff

Reinstall Internet Explorer 10 and see if it helps.

a: Press windows logo + Q to open the search box.

b: Click Settings, then type Turn Windows features on or off, hit enter.

c: Now remove the check mark from Internet explorer 10 and click ok.

d: Restart the computer.

e: Now place a check mark on Internet explorer 10 and click ok.

f: Restart the computer.

Issue: Delete all the Windows 8 Synced Settings.

You can turn off the Sync Settings.

a: Just login with a Microsoft account.

b: Click Windows key + Q to open the search box.

c: Then click Settings, type Sync your settings and hit enter.

d: Drag the slider towards off where it reads” Sync settings on this PC”

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