connect

[playclue]

The lines are not crisp and type kept being changed to a very large point or font. I also forgot to say my clearwire has a email addressed to the name ( me) and when I tried to contact Marcado to help me get logged in to Malwarebytes that email came back to me , as if I had sent it to my self. I was not able to get in the forum and my password didn't work so I needed to change it. I contacted Marcado then was able to get in the forum before he got back to me. Who is 'me' ? and why does most the mail addressed "me" have viagra adds?

[playclue]

lines are not crisp here

[Elise]

and when I tried to contact Marcado to help me get logged in to Malwarebytes that email came back to me

Sorry, you lost me here Who did you try to contact to stay logged into... MBAM forum? or MBAM application?

[playclue]

There is a Finish Button but no Back Button, and Marcado is supposed to represent Malwarebytes

[playclue]

This is what my email looks like in ths spam area

[Elise]

The ESET scan looks clean, which is good

About those mails, if it is your address that sends those, most likely your mail password has been hacked and your mail is being used to send spam. This is quite common and can easily be fixed by changing your email password. Once changed give it a day and see if you still get those mails.

[playclue]

I tried to change it and that came back to me

Delivery to the following recipient failed permanently:

support@clearwire.com

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.4.1 support@clearwire.com: Recipient address rejected: Access Denied (state 14).

----- Original message -----

MIME-Version: 1.0

Received: by 10.224.78.104 with SMTP id j40mr9266493qak.251.1275953663182;

Mon, 07 Jun 2010 16:34:23 -0700 (PDT)

Received: by 10.229.74.134 with HTTP; Mon, 7 Jun 2010 16:34:23 -0700 (PDT)

Date: Mon, 7 Jun 2010 16:34:23 -0700

Message-ID: <AANLkTimsyEGFy2x0RfUrtHU8lmHbIYUJBi73ysWWl4CU@mail.gmail.com>

Subject: user account

From: Judith VanZevern <kirkoldjudy2@clearwire.net>

To: support@clearwire.com

Content-Type: multipart/alternative; boundary=00c09f9c9801d807040488791c7c

I would like to change my user account password after I am done I want to

change my email account password . Thank You

[Elise]

Best would be to contact them by telephone or from another email account, because obviously something is worng (maybe they blocked your mail because spam was sent from it).

As far as malware is concerned, you are clean.

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean

Please do the following to remove the remaining programs from your PC:

• Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    
  • Delete DDS, GMER (this is a random named file) and OTL.
    

Please read these advices, in order to prevent reinfecting your PC:

1. Install and update the following programs regularly:
   • an outbound firewall
     A comprehensive tutorial and a list of possible firewalls can be found here.
     
   • an AntiVirus Software
     It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
     
   • an Anti-Spyware program
     Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
     SUPERAntiSpyware is another good scanner with high detection and removal rates.
     Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
     
   • Spyware Blaster
     A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
     
   • MVPs hosts file
     A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
     

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

• Miekies' prevention suggestions
  
• So How did I get infected?
  
• Microsoft - 'Security at home'
  
• Calendar of Updates: See which updates have been released.
  
• How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail :wink:
  
• Commonly Used Freeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum.
  
• osalt: Find (free) open source alternatives to known commercial software.
  

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.