Jump to content

I have customer saying my website is blocked due to riskware?


Go to solution Solved by BjelakovicL,

Recommended Posts

Hi,
 

Company existed since 1978, been selling this specific product since 2005

microsystools.com/products/sitemap-generator/

"Malwarebytes: Website blocked due to riskware. We strongly recommend you do not continue. Riskware, or “risky software,” describes legitimate software programs that contain loopholes or vulnerabilities that can be exploited by hackers for malicious purposes."
 

Obviously this warning does not contain anything about malicious software or malicious intent, but... I am trying to understand the reason for this warning. Brainstorming leaves these possibilites:

1) Many of my software tools are crawler based tools. If the user decides to user browser mode: On old Windows systems my software can use old Microsoft Internet Explorer control, but on never systems use Microsoft WebView2. I do not know if  usage of internet explorer control can trigger this warning?

2) I have to provide old versions available for download for people who bought old versions many years ago. However these are only available under "all downloads", so people know they are downloading old versions.

3) Possible some vulnerability in some code library used?

 

Is there any way to get this warning cleared? Or get more details? Does Malwarebytes offer an online service where one can see specifically what MalwareBytes does not like?

(If indeed there is a potential vulnerability of a sorts, I would also appreciate knowing and fixing it. Albeit I have to keep up old versions available for download.)

 

 

Under all circumstances, I think blocking a website with legitimate tools is maybe a tad too much. Maybe you could simply show a warning or block specific downloads....

 

 

 

 

 

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.