malware bytes shuts down

[lonnie]

Hi,

I have some kind of virus that shuts down malwarebytes a few seconds into the scan. I had Antivirus 2009, but after running a scan with STOPzilla that seems to be gone. Stopzilla still shows that I have a Win32Kstream trojan, and after I remove it and reboot, the trojan reappears. I have read the "I'm infected--" forum, but I can't get past the first step since the malwarebytes scan isn't allowed to run. Help please!!! Thanks in advance

[Jacktivity]

Hi lonnie,

You must have missed the note toward the bottom of that topic.

NOTE: If Malwarebytes won't run or HijackThis won't run please still create a new post in the Malware Removal - HijackThis Logs forum and explain what happens.

You don't mention it, but did you try to download and run HijackThis?

[lonnie]

Hi lonnie,

You must have missed the note toward the bottom of that topic.

You don't mention it, but did you try to download and run HijackThis?

Hi,

Thanks for the reply!

i just posted a new topic in the other forum. I did try to download and run HijackThis but it shuts down after a few seconds and then won't allow me access when I try to reopen it.

[Jacktivity]

You're Welcome!

Please be patient if it takes a day or two for someone to get to you in there. They are pretty busy and a lot of people need help.