we've got the personal antivirus

AngerSaxon · August 29, 2009

Hello,

Thanks for your interest and help. Our computer is overrun. We have the personal anti-virus bug. Very annoying. Google links are hijacked. Spybot will not open. Now MBAM will not open either. Computer nearly crippled. I'm putting the 3 logs in order hijackthis, panda, mbam.

Thanks so much

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:03:24 PM, on 8/25/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18241)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\WINDOWS\ALCWZRD.EXE

c:\windows\system\hpsysdrv.exe

C:\Program Files\ATTToolbar\FDServer.exe

C:\Program Files\Internet Explorer\Iexplore.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll

O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [PersonalAV] C:\Program Files\PersonalAV\pav.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe

O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\HP_Owner\Application Data\mjusbsp\cdloader2.exe" MAGICJACK

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {C7C7152F-6E85-44F3-A14B-A7F85FDDEA3B} (InstallerCtrl Class) - http://c03.tellmemorecampus.com/bin/tol7inst.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe

--

End of file - 8751 bytes

;*******************************************************************************

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*

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ANALYSIS: 2009-08-25 22:01:23

PROTECTIONS: 1

MALWARE: 3

SUSPECTS: 0

;*******************************************************************************

********************************************************************************

*

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PROTECTIONS

Description Version Active Updated

;===============================================================================

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=

===================

Avira AntiVir PersonalEdition 8.0.1.30 Yes Yes

;===============================================================================

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=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

02457190 Trj/Alureon.BB Virus/Trojan Yes 1 Yes No globalroot\systemroot\system32\UACgebihcrjtk.dll

02587846 Adware/SystemGuard2009 Adware Yes 0 Yes No globalroot\systemroot\system32\UACocmfdpqjed.dll

05214343 Adware/Naupoint Adware Yes 1 Yes No C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location a

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================================================================================

=

===================

;===============================================================================

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===================

VULNERABILITIES

Id Severity Description a

;===============================================================================

================================================================================

=

===================

210618 HIGH MS09-019 a

;===============================================================================

================================================================================

=

===================

Malwarebytes' Anti-Malware 1.24

Database version: 1015

Windows 5.1.2600 Service Pack 2

10:43:49 PM 8/21/2009

mbam-log-8-21-2009 (22-43-49).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 150209

Time elapsed: 1 hour(s), 15 minute(s), 27 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\msxmlm.dll (Trojan.BHO) -> Quarantined and deleted successfully.

Katana · August 31, 2009

Please note that all instructions given are customised for this computer only,

the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Failure to reply within 5 days will result in the topic being closed.
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.

Be assured, any links I give are safe

----------------------------------------------------------------------------------------

Is this a Work computer ?

Download and Run ComboFix (by sUBs)

Please visit this webpage for instructions for downloading and running ComboFix:

Bleeping Computer ComboFix Tutorial

You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply
Re-enable all the programs that were disabled during the running of ComboFix..

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.

This tool is not a toy and not for everyday use.

ComboFix SHOULD NOT be used unless requested by a forum helper

For instructions on how to disable your security programs, please see this topic
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

AngerSaxon · September 5, 2009

Thanks for your reply Katana. Here is the Combofix report:

ComboFix 09-09-04.02 - HP_Owner 09/05/2009 12:05.2.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.503.242 [GMT -4:00]

Running from: c:\documents and settings\HP_Owner\Desktop\scanner.exe

AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\docume~1\HP_Owner\LOCALS~1\Temp\IadHide5.dll

c:\documents and settings\HP_Owner\Desktop\Personal Antivirus.lnk

c:\documents and settings\HP_Owner\Local Settings\temp\IadHide5.dll

c:\windows\system32\msxmlm.dll

.

((((((((((((((((((((((((( Files Created from 2009-08-05 to 2009-09-05 )))))))))))))))))))))))))))))))

.

2009-08-28 00:52 . 2009-08-28 00:52 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE

2009-08-28 00:50 . 2009-08-28 00:50 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla

2009-08-25 20:42 . 2009-08-25 20:42 -------- d-----w- c:\program files\Audible

2009-08-22 00:41 . 2009-08-22 00:41 -------- d-----w- c:\program files\Common Files\Uninstall

2009-08-22 00:40 . 2009-08-22 00:40 -------- d-----w- c:\program files\PersonalAV

2009-08-13 01:25 . 2009-08-13 01:25 -------- d-----w- c:\windows\ServicePackFiles

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-05 15:17 . 2008-07-08 22:24 -------- d-----w- c:\documents and settings\All Users\Application Data\ATTToolbar

2009-09-05 15:16 . 2008-08-02 12:48 -------- d-----w- c:\program files\Java

2009-08-28 00:59 . 2008-08-02 00:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-08-28 00:57 . 2008-08-02 23:20 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-08-22 00:55 . 2008-08-02 01:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-08-14 02:09 . 2009-06-15 15:55 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Skype

2009-08-13 21:23 . 2009-06-15 15:57 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\skypePM

2009-08-06 18:17 . 2007-04-24 15:46 -------- d-----w- c:\program files\Soulseek

2009-08-06 15:01 . 2009-02-15 16:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Soulseek

2009-08-05 09:11 . 2004-08-04 04:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-07-31 12:51 . 2008-12-23 16:30 -------- d-----w- c:\program files\Microsoft Silverlight

2009-07-17 18:55 . 2004-08-04 04:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-13 14:08 . 2004-08-04 04:00 286720 ----a-w- c:\windows\system32\wmpdxm.dll

2009-06-16 14:55 . 2004-08-04 04:00 82432 ----a-w- c:\windows\system32\fontsub.dll

2009-06-16 14:55 . 2004-08-04 04:00 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-15 15:57 . 2009-06-15 15:57 56 ---ha-w- c:\windows\system32\ezsidmv.dat

2009-06-12 11:50 . 2004-08-04 04:00 76288 ----a-w- c:\windows\system32\telnet.exe

2009-06-10 14:21 . 2004-08-04 04:00 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-06-10 06:32 . 2004-08-04 04:00 132096 ----a-w- c:\windows\system32\wkssvc.dll

2006-08-19 22:51 . 2006-08-19 22:52 774144 ----a-w- c:\program files\RngInterstitial.dll

.

((((((((((((((((((((((((((((( SnapShot@2009-09-05_15.37.14 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-09-05 16:13 . 2009-09-05 16:13 16384 c:\windows\temp\Perflib_Perfdata_75c.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-13 68856]

"cdloader"="c:\documents and settings\HP_Owner\Application Data\mjusbsp\cdloader2.exe" [2008-12-17 50520]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-11-09 249856]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-03-30 180269]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]

"PersonalAV"="c:\program files\PersonalAV\pav.exe" [2009-08-22 1925120]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]

c:\documents and settings\Default User\Start Menu\Programs\Startup\

Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-3-29 27136]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\

Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-3-29 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Audible Download Manager.lnk - c:\program files\Audible\Bin\AudibleDownloadHelper.exe [2009-4-29 1787224]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-12 282624]

Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-3-29 36903]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Documents and Settings\\HP_Owner\\Application Data\\mjusbsp\\magicJack.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [8/1/2008 8:12 PM 28544]

R3 LinksysFVNETusbl(AR)®;Linksys FVNETusbl(AR)® Service for Instant Wireless USB Network Adapter ver.2.6;c:\windows\system32\drivers\vnetusbl.sys [3/9/2004 7:48 PM 108032]

.

Contents of the 'Scheduled Tasks' folder

2009-08-25 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-10-10 22:13]

.

- - - - ORPHANS REMOVED - - - -

BHO-{A77D3539-581D-450C-9E44-A84C415A6172} - c:\windows\system32\msxmlm.dll

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uDefault_Search_URL = hxxp://www.google.com/ie

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html

uInternet Connection Wizard,ShellNext = iexplore

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

DPF: {C7C7152F-6E85-44F3-A14B-A7F85FDDEA3B} - hxxp://c03.tellmemorecampus.com/bin/tol7inst.cab

FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yj48pzds.default\

FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll

FF - component: c:\program files\Mozilla Firefox\extensions\browserhighlighter@ebay.com\components\Shim.dll

FF - plugin: c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\yj48pzds.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071102000005.dll

FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll

FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-09-05 12:13

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3984)

c:\windows\system32\browselc.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Avira\AntiVir PersonalEdition Classic\sched.exe

c:\program files\Avira\AntiVir PersonalEdition Classic\avguard.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Motive\McciCMService.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\windows\system32\wdfmgr.exe

c:\windows\system32\wscntfy.exe

c:\hp\KBD\kbd.exe

.

**************************************************************************

.

Completion time: 2009-09-05 12:25 - machine was rebooted

ComboFix-quarantined-files.txt 2009-09-05 16:25

ComboFix2.txt 2009-09-05 15:39

Pre-Run: 10,290,372,608 bytes free

Post-Run: 10,253,561,856 bytes free

160 --- E O F --- 2009-08-26 07:00

Katana · September 5, 2009

Please can I see the following two logs.

C:\Qoobox\Combofix2.txt

C:\Qoobox\Add-Remove Programs.txt

How are things running now ?

AngerSaxon · September 5, 2009

The personal anti virus is still running upon start up. I kill the process, but it will re-open itself. A lot of iexplore.exe process periodically appear as well. Internet explorer itself is in a bad way; upon opening internet explorer, instances of the program open cascading all over my desktop until the computer cannot handle it any longer and terminates the program (about a minute). Google is no longer hijacked and the computer is working more quickly. Combofix has definitely had an impact. Thanks.

add-remove program:

5 Card Slingo from Hewlett-Packard Desktops (remove only)

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 8.1.2

Adobe Reader 8.1.2 Security Update 1 (KB403742)

AiO_Scan

AiO_Scan_CDA

AiOSoftware

AiOSoftwareNPI

Apple Mobile Device Support

Apple Software Update

AstroPop Deluxe from Hewlett-Packard Desktops (remove only)

AT&T Internet Security Wizard 1.5.11

AT&T Toolbar

ATT-NAP

Audible Download Manager

Audio Converter

Avira AntiVir Personal - Free Antivirus

Barnyard Invasion from Hewlett-Packard Desktops (remove only)

Bejeweled 2 Deluxe from Hewlett-Packard Desktops (remove only)

BellSouth Application Management

Blackhawk Striker 2 from Hewlett-Packard Desktops (remove only)

Blasterball 2 from Hewlett-Packard Desktops (remove only)

Blasterball 2 Remix from Hewlett-Packard Desktops (remove only)

Boggle Supreme from Hewlett-Packard Desktops (remove only)

Bookworm Deluxe from Hewlett-Packard Desktops (remove only)

Bounce Symphony from Hewlett-Packard Desktops (remove only)

BufferChm

CameraDrivers

CCleaner (remove only)

Chuzzle Deluxe from Hewlett-Packard Desktops (remove only)

Compatibility Pack for the 2007 Office system

CP_AtenaShokunin1Config

CP_CalendarTemplates1

cp_LightScribeConfig

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Package_Variety1

CP_Package_Variety2

CP_Package_Variety3

CP_Panorama1Config

cp_PosterPrintConfig

cp_UpdateProjectsConfig

Crystal Maze from Hewlett-Packard Desktops (remove only)

CueTour

Customer Experience Enhancement

Data Fax SoftModem with SmartCP

Destinations

DocProc

DocumentViewer

DocumentViewerQFolder

DVD Decrypter (Remove Only)

DVD Shrink 3.2

Easy Graphic Converter 1.2

Easy Internet Sign-up

eMusic - 50 Free MP3 offer

Enhanced Multimedia Keyboard Solution

Family Feud

FATE from Hewlett-Packard Desktops (remove only)

Fax

Fax_CDA

FullDPAppQFolder

GdiplusUpgrade

Google Earth

Google Toolbar for Internet Explorer

High Definition Audio Driver Package - KB888111

HijackThis 2.0.2

Hotfix for Windows XP (KB893357)

Hotfix for Windows XP (KB906569)

Hotfix for Windows XP (KB935448)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB970653-v3)

HP Boot Optimizer

HP Deskjet Printer Preload

HP Document Viewer 5.3

HP DVD Play 1.0

HP Game Console and games

HP Imaging Device Functions 6.0

HP Organize

HP Photosmart 330,380,420,470,7800,8000,8200 Series

HP Photosmart Cameras 5.0

HP Photosmart Premier Software 6.0

HP PSC & OfficeJet 5.3.A

HP PSC & OfficeJet 5.3.B

HP Rhapsody

HP Software Update

HP Solution Center & Imaging Support Tools 5.3

HP Support Overview

HP Web Helper

HPProductAssistant

HpSdpAppCoreApp

Insaniquarium Deluxe from Hewlett-Packard Desktops (remove only)

InstantShareDevices

Intel® Graphics Media Accelerator Driver

Intel® PRO Network Connections Drivers

InterVideo WinDVD Player

iPod for Windows 2005-10-12

iTunes

Java 6 Update 13

Java 6 Update 7

Lemonade Tycoon 2 from Hewlett-Packard Desktops (remove only)

Lexibox Deluxe from Hewlett-Packard Desktops (remove only)

LightScribe 1.4.62.1

Mah Jong Quest from Hewlett-Packard Desktops (remove only)

Malwarebytes' Anti-Malware

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB928366)

Microsoft Money 2006

Microsoft Office Standard Edition 2003

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Mozilla Firefox (3.0.13)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

muvee autoProducer 4.5

Nero - Burning Rom

Netscape Browser (remove only)

NewCopy

NewCopy_CDA

OptionalContentQFolder

Panda ActiveScan 2.0

PanoStandAlone

PC-Doctor 5 for Windows

PhotoGallery

Picasa 3

Polar Bowler from Hewlett-Packard Desktops (remove only)

Polar Golfer from Hewlett-Packard Desktops (remove only)

PS2

PSPrinters08

PSTAPlugin

Puzzle Express from Hewlett-Packard Desktops (remove only)

Python 2.2 pywin32 extensions (build 203)

Python 2.2.3

Quicken 2006

QuickTime

RandMap

Readme

RealArcade

RealPlayer

Realtek High Definition Audio Driver

Remove IntelliMover Demo

Ricochet Lost Worlds from Hewlett-Packard Desktops (remove only)

Scan

ScannerCopy

SCRABBLE from Hewlett-Packard Desktops (remove only)

Security Update for CAPICOM (KB931906)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 8 (KB960714)

Security Update for Windows Internet Explorer 8 (KB961260)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB890046)

Security Update for Windows XP (KB893756)

Security Update for Windows XP (KB896358)

Security Update for Windows XP (KB896422)

Security Update for Windows XP (KB896423)

Security Update for Windows XP (KB896424)

Security Update for Windows XP (KB896428)

Security Update for Windows XP (KB899587)

Security Update for Windows XP (KB899591)

Security Update for Windows XP (KB900725)

Security Update for Windows XP (KB901017)

Security Update for Windows XP (KB901214)

Security Update for Windows XP (KB902400)

Security Update for Windows XP (KB904706)

Security Update for Windows XP (KB905414)

Security Update for Windows XP (KB905749)

Security Update for Windows XP (KB905915)

Security Update for Windows XP (KB908519)

Security Update for Windows XP (KB911280)

Security Update for Windows XP (KB911562)

Security Update for Windows XP (KB911567)

Security Update for Windows XP (KB911927)

Security Update for Windows XP (KB912812)

Security Update for Windows XP (KB912919)

Security Update for Windows XP (KB913446)

Security Update for Windows XP (KB913580)

Security Update for Windows XP (KB914388)

Security Update for Windows XP (KB914389)

Security Update for Windows XP (KB916281)

Security Update for Windows XP (KB917159)

Security Update for Windows XP (KB917344)

Security Update for Windows XP (KB917422)

Security Update for Windows XP (KB917953)

Security Update for Windows XP (KB918118)

Security Update for Windows XP (KB918439)

Security Update for Windows XP (KB918899)

Security Update for Windows XP (KB919007)

Security Update for Windows XP (KB920213)

Security Update for Windows XP (KB920214)

Security Update for Windows XP (KB920670)

Security Update for Windows XP (KB920683)

Security Update for Windows XP (KB920685)

Security Update for Windows XP (KB921398)

Security Update for Windows XP (KB921503)

Security Update for Windows XP (KB921883)

Security Update for Windows XP (KB922616)

Security Update for Windows XP (KB922760)

Security Update for Windows XP (KB922819)

Security Update for Windows XP (KB923191)

Security Update for Windows XP (KB923414)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923694)

Security Update for Windows XP (KB923980)

Security Update for Windows XP (KB924191)

Security Update for Windows XP (KB924270)

Security Update for Windows XP (KB924496)

Security Update for Windows XP (KB924667)

Security Update for Windows XP (KB925454)

Security Update for Windows XP (KB925486)

Security Update for Windows XP (KB925902)

Security Update for Windows XP (KB926255)

Security Update for Windows XP (KB926436)

Security Update for Windows XP (KB927779)

Security Update for Windows XP (KB927802)

Security Update for Windows XP (KB928090)

Security Update for Windows XP (KB928255)

Security Update for Windows XP (KB928843)

Security Update for Windows XP (KB929123)

Security Update for Windows XP (KB929969)

Security Update for Windows XP (KB930178)

Security Update for Windows XP (KB931261)

Security Update for Windows XP (KB931768)

Security Update for Windows XP (KB931784)

Security Update for Windows XP (KB932168)

Security Update for Windows XP (KB933566)

Security Update for Windows XP (KB933729)

Security Update for Windows XP (KB935839)

Security Update for Windows XP (KB935840)

Security Update for Windows XP (KB936021)

Security Update for Windows XP (KB937143)

Security Update for Windows XP (KB938127)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB938829)

Security Update for Windows XP (KB939653)

Security Update for Windows XP (KB941202)

Security Update for Windows XP (KB941568)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB941644)

Security Update for Windows XP (KB941693)

Security Update for Windows XP (KB942615)

Security Update for Windows XP (KB943055)

Security Update for Windows XP (KB943460)

Security Update for Windows XP (KB943485)

Security Update for Windows XP (KB944338)

Security Update for Windows XP (KB944533)

Security Update for Windows XP (KB944653)

Security Update for Windows XP (KB945553)

Security Update for Windows XP (KB946026)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB947864)

Security Update for Windows XP (KB948590)

Security Update for Windows XP (KB948881)

Security Update for Windows XP (KB950749)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958470)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Shooting Stars Pool from Hewlett-Packard Desktops (remove only)

Shrek 2 Ogre Bowler from Hewlett-Packard Desktops (remove only)

SkinsHP1

Skype

Katana · September 5, 2009

Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform full scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

AngerSaxon · September 6, 2009

Malwarebytes' Anti-Malware 1.24

Database version: 1015

Windows 5.1.2600 Service Pack 2

10:05:02 PM 9/5/2009

mbam-log-9-5-2009 (22-05-02).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 146848

Time elapsed: 56 minute(s), 17 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\msxmlm.dll (Trojan.BHO) -> Quarantined and deleted successfully.

Katana · September 6, 2009

Malwarebytes' Anti-Malware 1.24
Database version: 1015

Your version of MalwareBytes is seriously out of date.

Please follow these instructions carefully.

Disable Teatimer

We need to disable Teatimer as it may interfere with the cleaning.

Please do not re-enable it until I give instructions.

First step:

Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

Open Spybot S&D
Click Mode, choose Advanced Mode
Go To the bottom of the Vertical Panel on the Left, Click Tools
then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Click Link >>> HERE <<< Link and select "save as" and save it to your desktop
Double click TTWipe.bat
Reboot your machine for the changes to take effect.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
[*] then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select Perform full scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
[*]If requested, please reboot
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

AngerSaxon · September 7, 2009

Thanks Katana. Sorry to waste your time with an oversight like out of date software.

Here's the log:

Malwarebytes' Anti-Malware 1.40

Database version: 2749

Windows 5.1.2600 Service Pack 2

9/6/2009 10:11:35 PM

mbam-log-2009-09-06 (22-11-35).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 221904

Time elapsed: 36 minute(s), 51 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 3

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 5

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalav (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Environment\avapp (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Environment\avuninst (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\Common Files\Uninstall\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Program Files\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\Common Files\Uninstall\PersonalAV\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Program Files\PersonalAV\pav.exe (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalAV\Personal Antivirus.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalAV\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\HP_Owner\Desktop\Personal Antivirus.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

AngerSaxon · September 7, 2009

The computer seems to be all fine now. The personal antivirus is gone. No more iexplore.exe processes spawning. Please advise whether I should get spybot back up and running. Thanks Katana.

Katana · September 7, 2009

Enable Teatimer

Open Spybot S&D
Click Mode, check Advanced Mode
Go To Left Panel, Click Tools, then also in left panel, click Resident
If your firewall raises a question, say OK
check the box labeled Resident Tea-Timer and OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.

----------------------------------------------------------------------------------------

Congratulations your logs look clean

Let's see if I can help you keep it that way

First lets tidy up

Uninstall Combofix

This will clear your System Volume Information restore points and remove all the infected files that were quarantined
Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.

OTCleanup

Please download OTCleanup from HERE

Click the OTC.exe icon and then click the CleanUp button.

If you get any pop ups asking if it is OK let the program proceed. At the end the program will ask to let it reboot the computer. Let it do so.

Let me know if there were any problems with OT CleanIt

You can also delete any logs we have produced and any other tools we have downloaded.

----------------------------------------------------------- -----------------------------------------------------------

The following is some info to help you stay safe and clean.

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.

( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners

I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan

http://www.kaspersky.com/kos/eng/partner/7...kavwebscan.html

!!! Make sure that all your programs are updated !!!

Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware

AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy <<< A must have program
- It includes host protection and registry protection
- A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
[*] MalwareBytes Anti-malware <<< A New and effective program
[*]a-squared Free <<< A good "realtime" or "on demand" scanner
[*]superantispyware <<< A good "realtime" or "on demand" scanner

Prevention

These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol
- An excellent startup manager and then some !!
- Notifies you if programs are added to startup
- Allows delayed startup
- A must have addition
[*]SpywareBlaster 4.0
- SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
[*]SpywareGuard 2.2
- SpywareGuard provides real-time protection against spyware.
- Not required if you have other "realtime" antispyware or Winpatrol
[*]ZonedOut
- Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
[*]MVPS HOSTS
- This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
- For information on how to download and install, please read this tutorial by WinHelp2002.
- Not required if you are using other host file protections

Internet Browsers

Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    - Change the Download signed ActiveX controls to Prompt
    - Change the Download unsigned ActiveX controls to Disable
    - Change the Initialise and script ActiveX controls not marked as safe to Disable
    - Change the Installation of desktop items to Prompt
    - Change the Launching programs and files in an IFRAME to Prompt
    - Change the Navigate sub-frames across different domains to Prompt
    - When all these settings have been made, click on the OK button.
    - If it prompts you as to whether or not you want to save the settings, press the Yes button.
  [*]Next press the Apply button and then the OK to exit the Internet Properties page.

If you are still using IE6 then either update, or get one of the following.

FireFox
- With many addons available that make customization easy this is a very popular choice
- NoScript and AdBlockPlus addons are essential
[*]Opera
- Another popular alternative
[*]Netscape
- Another popular alternative
- Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.
Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords
Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner
- Free and very simple to use
[*]CCleaner
- Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.

If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.

Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again

If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'

we've got the personal antivirus

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