Search Engine Redirect - Please Help!

[MissM]

Hi,

 

Yesterday, my Google search results started redirecting me to random sites.  I looked around and it was mentioned that it had to do with Google, not Bing or Yahoo, etc.  However, when searching on ANY search engine, the redirect issue was still there.  I then heard that it may have to do with Firefox, so I uninstalled an redownloaded - no help.  Below are the results of the DDS and Attach scans - please help!:

 

 

DDS Results:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by MORIARTY at 16:48:05 on 2013-07-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6023.4159 [GMT -4:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1132\g2mstart.exe
C:\Program Files (x86)\Glance27\Glance.exe
C:\Users\MORIARTY\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1132\g2mcomm.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1132\g2mlauncher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.


mWinlogon: Userinit = userinit.exe
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [best Buy pc app] C:\Users\MORIARTY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\1132\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\MORIARTY\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\MORIARTY\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Glance.lnk - C:\Program Files (x86)\Glance27\Glance.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
TCP: NameServer = 97.64.209.36 97.64.168.13 192.168.1.1
TCP: Interfaces\{A9E416F3-0624-4A94-83F8-9E9AA1E35099} : DHCPNameServer = 97.64.209.36 97.64.168.13
TCP: Interfaces\{E875A7A3-6A1A-41FF-AA0F-9053151270F5} : DHCPNameServer = 97.64.209.36 97.64.168.13 192.168.1.1
TCP: Interfaces\{E875A7A3-6A1A-41FF-AA0F-9053151270F5}\34963736F61353533313 : DHCPNameServer = 97.64.209.36 97.64.168.13 192.168.1.1
TCP: Interfaces\{E875A7A3-6A1A-41FF-AA0F-9053151270F5}\C496E6B6379737 : DHCPNameServer = 97.64.209.36 97.64.168.13 192.168.1.1
TCP: Interfaces\{E875A7A3-6A1A-41FF-AA0F-9053151270F5}\C696E6B6379737 : DHCPNameServer = 97.64.209.36 97.64.168.13
TCP: Interfaces\{E875A7A3-6A1A-41FF-AA0F-9053151270F5}\E6F602163636563737 : DHCPNameServer = 97.64.209.36 97.64.168.13
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\MORIARTY\AppData\Roaming\Mozilla\Firefox\Profiles\9nfiiawv.default\
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Glance27\npglance.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\Users\MORIARTY\AppData\Local\Citrix\Plugins\79\npappdetector.dll
FF - plugin: C:\Users\MORIARTY\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-4-6 16152]
R1 avkmgr;avkmgr;C:\Windows\System32\drivers\avkmgr.sys [2013-3-27 28600]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2012-10-6 84024]
R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2012-10-6 108088]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2013-3-27 100712]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2012-2-29 28264]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-6-4 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-6-4 161560]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2012-4-5 255376]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-3-29 598312]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-6-4 363800]
R3 glancedrv;glancedrv;C:\Windows\System32\drivers\glancedrv.sys [2012-11-6 36384]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-6 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-4-6 355096]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-4-6 785688]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-4-6 1488448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-10-6 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-07-17 16:50:58    --------    d-----w-    C:\Windows\System32\MRT
2013-07-16 16:02:59    385024    --sha-r-    C:\Windows\SysWow64\unlodctrz.dll
2013-07-10 21:55:28    9216    ----a-w-    C:\Program Files (x86)\Windows Defender\MpAsDesc.dll
2013-07-03 06:41:39    92056    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\webapprt-stub.exe
2013-07-03 06:41:39    187456    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2013-07-03 06:41:39    170232    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\webapp-uninstaller.exe
2013-07-03 06:41:38    65536    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
2013-07-03 06:41:38    61440    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
2013-07-03 06:41:38    26520    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugin-hang-ui.exe
2013-07-03 06:41:38    263576    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-06-19 13:49:58    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M  ====================
.
2013-07-10 14:35:51    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-10 14:35:51    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-27 14:25:48    83672    ----a-w-    C:\Windows\System32\drivers\avnetflt.sys
2013-06-13 01:48:23    867240    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-06-13 01:48:17    789416    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-06-11 23:43:37    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-06-11 23:25:16    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27    3153920    ----a-w-    C:\Windows\System32\win32k.sys
2013-06-04 06:00:13    624128    ----a-w-    C:\Windows\System32\qedit.dll
2013-06-04 04:53:07    509440    ----a-w-    C:\Windows\SysWow64\qedit.dll
2013-05-13 05:51:01    184320    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00    1464320    ----a-w-    C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00    139776    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40    52224    ----a-w-    C:\Windows\System32\certenc.dll
2013-05-13 04:45:55    140288    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55    1160192    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55    1192448    ----a-w-    C:\Windows\System32\certutil.exe
2013-05-13 03:08:10    903168    ----a-w-    C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06    43008    ----a-w-    C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27    30720    ----a-w-    C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54    24576    ----a-w-    C:\Windows\SysWow64\cryptdlg.dll
2013-05-08 06:39:01    1910632    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-05-06 06:03:49    1887744    ----a-w-    C:\Windows\System32\WMVDECOD.DLL
2013-05-06 04:56:35    1620480    ----a-w-    C:\Windows\SysWow64\WMVDECOD.DLL
2013-04-26 05:51:36    751104    ----a-w-    C:\Windows\System32\win32spl.dll
2013-04-26 04:55:21    492544    ----a-w-    C:\Windows\SysWow64\win32spl.dll
2013-04-25 23:30:32    1505280    ----a-w-    C:\Windows\SysWow64\d3d11.dll
.
============= FINISH: 16:48:27.26 ===============
 

 

Attach Results:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/5/2012 11:29:39 PM
System Uptime: 7/17/2013 9:56:09 AM (7 hours ago)
.
Motherboard: Gateway |  | DX4870
Processor: Intel® Core i3-2120 CPU @ 3.30GHz | SOCKET 0 | 3300/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 917 GiB total, 872.754 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7) MUI
AIM 7
Avira Free Antivirus
Best Buy pc app
Bing Bar
Cisco Connect
Cisco WebEx Meetings
CyberLink PowerDVD 10
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Download Updater (AOL LLC)
Dropbox
e-Sword
Evernote v. 4.5.2
Fooz Kids
Fooz Kids Platform
Galerie de photos Windows Live
Galería fotográfica de Windows Live
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Glance 2.7
GoToMeeting 5.5.0.1132
Hotkey Utility
Identity Card
Intel® Control Center
Intel® Management Engine Components
Intel® OpenCL CPU Runtime
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
Java 7 Update 25
Java Auto Updater
Junk Mail filter update
LeapFrog Connect
LeapFrog MyOwnLeaptop Plugin
LiveChatNow! v4
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Express 10
Nero Express 10 Help (CHM)
Nero Multimedia Suite 10 Essentials
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
PDF reDirect (remove only)
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 64-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 64-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnLeaptop Plugin)
Welcome Center
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Galeria de Fotos
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== End Of File ===========================
 

 

Thank you so much - I await your reply!!

 

[Maniac]

Hello MissM and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

[MissM]

Hi, Borislav -

 

Thank you for your reply - I'm getting ready to download and run ComboFix, but still need to disable my AV and Malwarebytes.  I'm running Avira and Malwarebytes Free and whatever Windows security has.  I want to make sure I disable these properly - how do I go about this to make sure that it's done correctly?

[Maniac]

Don't worry so much about that. If displayed, the protection is turned off, it's so.

[MissM]

When attempting to run ComboFix, a Warning window popped up that said:

 

ComboFix has detected the following real-time scanners to be active:

 

antivirus: Avira Desktop

antispyware: Avira Desktop

 

Please disable these scanners before clicking OK. 

 

How do I disable this???

 

 

Thank you!

[Maniac]

How to disable Avira here:

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/?p=649843

[MissM]

Hi, Maniac -

 

First of all - thank you for your help -

 

Before I clicked on the ComboFix link, I had already disabled real-time protection and the umbrella was/still is closed.  However, when pulling up the Avira window, the PC Protection is off, but the Internet Protection is checked on (and I don't see a way to turn that one off).

 

But, when trying to run ComboFix, the above warning window popped up and I don't know what I should do now.

 

Thank you again ~

[Maniac]

Try to click on OK

[MissM]

After clicking on OK - a new pop-up window came up that says:

 

antivirus: Avira Desktop

antispyware: Avira Desktop

 

The above real-time scanners are still active, but ComboFix shall continue to run.  Kindly note that this is at your own risk. 

 

Then, there is an option to click OK.  Basically, what it looks like is happening is that Avira shows that it's off, but ComboFix says that it is still running. 

 

Do I need to uninstall Avira or what should I do?

[MissM]

Is there a more in-depth way to turn Avira off or to ensure that it is disabled???  I'm scared to proceed at the risk of killing my computer....

[Maniac]

Okay, try again in Safe mode with Networking.

http://windows.microsoft.com/en-hk/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista

[MissM]

When attempting to close the dialog box that had popped up in order restart, ComboFix automatically started running.  Is this going to be okay?

[MissM]

Okay, here is the log from ComboFix:

 

ComboFix 13-07-16.01 - MORIARTY 07/17/2013  18:36:34.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6023.4236 [GMT -4:00]
Running from: c:\users\MORIARTY\Desktop\ComboFix.exe
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\MORIARTY\g2mdlhlpx.exe
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-17 to 2013-07-17  )))))))))))))))))))))))))))))))
.
.
2013-07-17 22:39 . 2013-07-17 22:39    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-07-17 16:50 . 2013-07-17 16:50    --------    d-----w-    c:\windows\system32\MRT
2013-07-17 16:16 . 2013-07-17 16:16    --------    d-----w-    c:\program files (x86)\Mozilla Maintenance Service
2013-07-16 16:02 . 2013-07-16 16:02    385024    --sha-r-    c:\windows\SysWow64\unlodctrz.dll
2013-07-10 21:55 . 2013-06-04 06:00    624128    ----a-w-    c:\windows\system32\qedit.dll
2013-06-19 13:49 . 2013-06-13 01:47    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-10 14:35 . 2012-04-06 04:10    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-10 14:35 . 2012-04-06 04:10    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-27 14:25 . 2013-05-07 14:16    83672    ----a-w-    c:\windows\system32\drivers\avnetflt.sys
2013-06-13 01:48 . 2012-10-06 04:27    867240    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-06-13 01:48 . 2012-10-06 04:27    789416    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2013-05-15 20:06 . 2011-03-29 01:36    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-13 05:51 . 2013-06-12 13:59    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-05-13 05:51 . 2013-06-12 13:59    1464320    ----a-w-    c:\windows\system32\crypt32.dll
2013-05-13 05:51 . 2013-06-12 13:59    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-05-13 05:50 . 2013-06-12 13:59    52224    ----a-w-    c:\windows\system32\certenc.dll
2013-05-13 04:45 . 2013-06-12 13:59    1160192    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-05-13 04:45 . 2013-06-12 13:59    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-05-13 04:45 . 2013-06-12 13:59    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-05-13 03:43 . 2013-06-12 13:59    1192448    ----a-w-    c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:59    903168    ----a-w-    c:\windows\SysWow64\certutil.exe
2013-05-13 03:08 . 2013-06-12 13:59    43008    ----a-w-    c:\windows\SysWow64\certenc.dll
2013-05-10 05:49 . 2013-06-12 13:59    30720    ----a-w-    c:\windows\system32\cryptdlg.dll
2013-05-10 03:20 . 2013-06-12 13:59    24576    ----a-w-    c:\windows\SysWow64\cryptdlg.dll
2013-05-08 06:39 . 2013-06-12 13:59    1910632    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-04-26 05:51 . 2013-06-12 13:59    751104    ----a-w-    c:\windows\system32\win32spl.dll
2013-04-26 04:55 . 2013-06-12 13:59    492544    ----a-w-    c:\windows\SysWow64\win32spl.dll
2013-04-25 23:30 . 2013-06-12 13:59    1505280    ----a-w-    c:\windows\SysWow64\d3d11.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoToMeeting"="c:\program files (x86)\Citrix\GoToMeeting\1132\g2mstart.exe" [2013-05-21 40816]
"Aim"="c:\program files (x86)\AIM\aim.exe" [2012-05-30 4331392]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2011-12-04 291096]
"RemoteControl10"="c:\program files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" [2010-02-03 87336]
"Hotkey Utility"="c:\program files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe" [2012-02-07 636520]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2013-06-27 345144]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2012-09-28 298376]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\users\MORIARTY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Glance.lnk - c:\program files (x86)\Glance27\Glance.exe [2012-11-6 1847656]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe "c:\programdata\Best Buy pc app\Best Buy pc app.application" [2011-9-22 16032]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Userinit"="userinit.exe"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\DRIVERS\iusb3hcs.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3hcs.sys [x]
S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys;c:\windows\SYSNATIVE\DRIVERS\avkmgr.sys [x]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [x]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [x]
S2 GREGService;GREGService;c:\program files (x86)\Gateway\Registration\GREGsvc.exe;c:\program files (x86)\Gateway\Registration\GREGsvc.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 Live Updater Service;Live Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 glancedrv;glancedrv;c:\windows\system32\DRIVERS\glancedrv.sys;c:\windows\SYSNATIVE\DRIVERS\glancedrv.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3hub.sys [x]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys;c:\windows\SYSNATIVE\DRIVERS\iusb3xhc.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 14:35]
.
2013-07-17 c:\windows\Tasks\AVFD.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\MORIARTY\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-12-26 170264]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-12-26 398104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-12-26 440600]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-11-14 13353064]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
.
------- Supplementary Scan -------
.

uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 97.64.209.36 97.64.168.13 192.168.1.1
FF - ProfilePath - c:\users\MORIARTY\AppData\Roaming\Mozilla\Firefox\Profiles\9nfiiawv.default\
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
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@Denied: (A 2) (Everyone)
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"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
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@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
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.
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.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
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.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-07-17  18:40:29
ComboFix-quarantined-files.txt  2013-07-17 22:40
.
Pre-Run: 936,996,134,912 bytes free
Post-Run: 938,708,475,904 bytes free
.
- - End Of File - - 454AACFC64B4EA8019DFB5A6207337E1
D41D8CD98F00B204E9800998ECF8427E
 

 

Thank you!

[Maniac]

Please upload the following file at www.virustotal.com :

c:\windows\SysWow64\unlodctrz.dll

Wait until scan finished and copy/paste the URL in your next reply.

[MissM]

Hi,

 

When I try to upload the file that you reference, a pop-up comes up that says:

 

 

You don't have permission to open this file.

 

Contact the file owner or an administrator to obtain permission.

 

 

What should I do now?

[Maniac]

Please compress it and upload it somewhere, for example at www.mediafire.com

http://windows.microsoft.com/en-us/windows7/compress-and-uncompress-files-zip-files

Send me a download link via PM.

[MissM]

Okay, where do I find that file?  I did a Computer search, but no results came up.

[Maniac]

Make sure you can see hidden files and folders:

http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/

[MissM]

Okay, I found it now, but when trying to compress it an error pops up that says and it won't let me compress it:

 

File not found or no read permission.

[Maniac]

Okay, give it read permissions and then try to upload it in www.virustotal.com again.

http://www.wikihow.com/Change-File-Permissions-on-Windows-7

[MissM]

Okay, following the instructions in the link, the only user I have in there is SYSTEM - is that the one that I should be changing?  (There is no Adminstrator user in there).

[Maniac]

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

KillAll::

File::

c:\windows\SysWow64\unlodctrz.dll

c:\windows\Tasks\AVFD.job

JavaClearCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

[MissM]

Okay, when dragging and dropping, a window pops up that says:

 

There is a newer version of ComboFix available - would you like to update ComboFix?

 

Should I click Yes there?

[Maniac]

No, manually delete your ComboFix copy, download a new fresh one and repeat.

[MissM]

Okay, I chose No to update to the newer version and ComboFix ran anyway. So, I tried to delete it from the desktop by right-clicking and choosing Delete.  It's gone from the desktop - do I need to delete it somewhere else, too? 

 

Because the pop-up window came back up saying that Avira is still running and ComboFix is going to run anyway.  The last time that happened, I tried to close the pop-up box, but ComboFix ran anyway.

 

What should I do??