SerpentNine
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Posts posted by SerpentNine
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No my default search page is the firefox default, I even checked IE (though I never use it) it's still set to google.
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Files attached, also not sure if this is helpful or not but MBAM is currently not installed on the machine, I uninstalled it after the safe-mode attempt. Also prior to running OTL I had just done a Registry scan and cleanup using Ccleaner.
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No dice, Mainard. Ran the clean uninstall, restarted PC in safe mode, ran installer, unchecked update and launch when installer finished. Opened prog, said "database outdated by x days, would you like to update" chose "no" BOOM, ERROR.
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Alright, I'm currently at work, I'll be sure to give this a try in 2hrs when I get home, I'll post my results then.
Thanks
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Do you want me to run it in Safe Mode with Networking so that I can attempt to update the program or no?
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Mainard,
If you'll note in my first post, I attempted this last night, unfortunately I still received the error, it happened as the program was booting this time, which was strange. Install went through (I chose NOT to let it update via the installer) but then when I went to run the program I received the error before I could even get to the main GUI.
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Mainard,
I have not yet contacted the helpdesk via email.
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Error load database (0. 13. create SDK), I am running Windows XP. I have tried deleting the rules file and still get the error. I then ran the clean uninstall and disabled my primary antivirus (Avast) after reboot before running the installer, I did not allow it to update from the install menu, when I went to load the program I was greeted with the error before I could even attempt to update.
It appears this is certainly a recent issue as all the posts I'm seeing pertaining to it are around the June timeline...I've been a loyal supporter of Malwarebytes for several years now, in fact I work in TechSupport for a local ISP, I take every opportunity to recommend your software to customers with malware issues and I also install it on all my client's computers when I do repair work on the side. Unfortunately, I am afraid if a resolution is not brought about here I am going to have to take my business on over to SuperAntiSpyware, I've had more than one instance now where it has outperformed MBAM as far as it's detection ability, but I've been holding off from switching entirely due to simple loyalty. Please right this wrong so that I may continue my longstanding usage of your tools.
Another load Database Error 0.13.createSDK (WinXP)
in Malwarebytes for Windows Support Forum
Posted
US English.