lucie87

January 27, 2011

I am trying to fix a netbook that has windows home ed preinstalled on the system, but it has a corrupt file and wont load so i want to either repair or reinstall windows xp, but dont have an xp disk, and the recovery console (tech guys) is somehow not working (which is what eventually caused the corrupt windows i think) so i was wondering if there is a way to make a bootable xp home ed disk that i can use to repair or reinstall windows on it.

I may have to download a copy of windows from...somewhere i dont know yet (no one has a disk i can borrow), but i have the licence key from the laptop, its just xp i need, and a way to make it boot up to get it on the netbook (borrowed an external hard drive)

Sooo, if anyone could please tell me how to make a cd/dvd of windows home that i can use to fix the netbook i would be very happy please thank you :blink:

January 25, 2011

hii, trying to fix my sisters advent netbook, running xp.

When i started, the loading windows screen had a green loading bar and no logo then blue screened with c0000137 error saying io permissions could not be changed. This happened however you tried to load it, even in safe mode and it automatically chose techguys recovery option to load it which results in same blue screen. This apparently started after they downloaded avg and did the reg fix on it.

After resetting bios settings and pressing f2 on start up to get to choose operating system screen, it can be loaded ok by choosing windows xp, however any normal restart causes green loading bar and automatic techguys start up and blue screen unless stopped by f2 screen.

After loading it to desktop i scanned with avg which temporarily removed viruses and blocked several active attacks, i downloaded malwarebytes which removed 11 items including infected reg keys which needed a restart but missed the f2 start up so got blue screen

I restarted it again via f2 and manually deleted the quarintine list which didnt ask for a restart so i restarted it anyway and rescanned and didnt find anything, also scanned with avg which didnt find anything so think most of if not all the virus/spy/ad/malware has gone however still need to fix the i/o permissions problem.

Does anyone have any ideas? i was wondering if removing the techguys software would resolve it since it seems to be that causing the problem?

Preferably they dont want to loose anything but wont be end of world if they do. Would have done reformat and xp reinstall but no disk drive or xp disk

Thanks in advance for any help :-)

August 31, 2010

My ibm laptop started freezing on me, and had to be shut down by power button before it would work again, and this happened a few times over a few days, then my friend looked over it and tried downloading XP's sp3 onto it but it froze halfway through, and since then whenever i try to switch it on it comes up with no operating system detected, before i get to the point where i can go into safe mode or anything. I do have an access ibm button which i have used before to restore to factory settings, but it comes up with something different now. It was something like boot from a temporary device, start as normal or another option i cant remember. I have restored bios settings to defaults, and thats about all i can do with it at the moment.

I was just wondering if anyone has come accross this before and if it is fixable.

Thank you much in advance

June 30, 2010

I knew you would recomend something that wasnt safe i meant me personally i wouldnt have downloaded if you hadnt recomended it as i have never heard of it, but i shall be doing since i know for definate it is ok.

Well i shall leave you in peace now, thanks once again for all your help

June 30, 2010

aaaand, windows update wants me to install service pack 3, should i do this? i didnt think that was an update, i thought you had to download it specifically?

June 30, 2010

Also one last question, i didnt have system restore to start with, the last time it got a virus ages ago i turned it off, is it a good idea to turn it on? i only turned it off as i knew viruses could sneak into them?

June 30, 2010

ahh ok, if they cant be linked to my comp its ok. I already have firefox thats how i noticed the virus as they opened in internet explorer, but i am funny about what free downloads i use as there are so many fakes but i have malwarebytes and i will try superantispyware if that is good and safe.

And i will go through all the clear up steps and updates etc. thank you much again. I shall be recomending malwarebytes to everyone!

June 30, 2010

malwarebytes scan

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4253

Windows 5.1.2600 Service Pack 2

Internet Explorer 8.0.6001.18702

30/06/2010 19:33:14

mbam-log-2010-06-30 (19-33-14).txt

Scan type: Quick scan

Objects scanned: 143327

Time elapsed: 8 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

all clean :-) i also didnt believe it since it has been causing so many problems so i scanned with nod32 as well and that came back all clean too, no restart required for any (i think between them they got rid of everything except the system volume ones before so its all good)

thank you so much for all your help! i really thought i was never going to get rid of it!! i cant thank you enough

is there a way i can delete my log posts from this thread by the way? just so all my files arnt kept on?

And thank you again

June 30, 2010

and the extras was

OTL Extras logfile created on: 30/06/2010 19:10:42 - Run 1

OTL by OldTimer - Version 3.2.7.0 Folder = C:\Documents and Settings\vicki\Desktop

Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,022.00 Mb Total Physical Memory | 564.00 Mb Available Physical Memory | 55.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 85.00% Paging File free

Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 33.16 Gb Total Space | 5.48 Gb Free Space | 16.53% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: IBM-692B5480E34

Current User Name: vicki

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: On

Skip Microsoft Files: On

File Age = 90 Days

Output = Standard

Quick Scan

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

htmlfile [edit] -- Reg Error: Key error.

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [Add to archive] -- "C:\Program Files\PeaZip\PEAZIP.EXE" "-add2multi" "%1" (Giorgio Tani)

Directory [browse path with PeaZip] -- "C:\Program Files\PeaZip\PEAZIP.EXE" "-ext2browsepath" "%1" (Giorgio Tani)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 1

"FirewallOverride" = 0

"AntiVirusDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]

"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007

"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]