Mustang15

AdvancedSetup, could the app be crashing since I already used my one-time scan? I looked further into the issue, and I noticed on the website that you are allowed one free scan, but I used that before I posted here, so I may have accidentally caused this issue myself. Hopefully that information is useful and will help you decide what to do next.

I ran the ESET Online Scanner before I made my initial post here and it successfully scanned my computer and said there were no threats, but now when I try to run it today, the program just closes after a very short time, as if something is killing the process. It is not my antivirus since it is not giving me any kind of notification or alert, plus the scan worked a few days ago. I'm getting worried now since I can't tell if my computer is just acting up or if the initial virus did more damage than I realized. I have not downloaded anything else aside from the scanners you have posted here during the last few days, and my web browsing has been limited to this forum and to the download sites. At this point what should I do? Please let me know and I look forward to your reply AdvancedSetup!

I don't know what changed, but I cannot seem to complete a full scan using Microsoft Safety Scanner like I did a few days ago. It continues to get stuck near the very end of the scan, and I am unsure how to fix the issue. Any advice or guidance you can provide me is greatly appreciated AdvancedSetup!

I ran a quick scan on Microsoft Safety Scanner, and it said no infection was found, and I am now about to run the full scan. I will post the log as soon as I can, thanks!

I have tried to run the Microsoft Safety Scanner twice today by turning on my computer, running the scan, and then walking away, but when I come back (about three hours later), it appears it got stuck. I will try it again a third time and hopefully it will not get stuck again, and I will post my log at that time. Thanks for your patience AdvancedSetup!

I followed your instructions and have attached the log from the Dr. Web CureIt! scan. Thanks for your help and I look forward to your reply!

I followed the instructions and have attached the log generated by Kaspersky. I did have something odd happen when I tried to open the report. File Explorer would not let me open the Reports folder after the scan was finished (I double-clicked on it and nothing happened, and trying to manually type in the folder name into File Explore did not do anything either), and I was forced to restart my computer to gain access to the folder. I don't if that was just a glitch, but it seemed odd. Thanks again for your help AdvancedSetup, and I look forward to your reply!

Thank you for the welcome AdvancedSetup, and I really appreciate you taking the time to help doublecheck if my computer is clean! Using your directions, I performed the following actions: I set all folders and files to show, I turned off Windows fast start, I restarted my computer, and I ran CKScanner and then Microsoft Safety Scanner. I have attached the logs from the two scans to this reply. Hopefully the logs show that my computer is clean, and I look forward to your response. Thanks for your help! ckfiles.txt msert.log

Two days ago I clicked on what was supposed to be a link to a business's website on Yelp, and unfortunately it was a redirect that sent me to a malicious website. I stupidly had set javascript to run on Chrome since I had not considered the possibility of how easy a website could be hijacked and set to redirect. My antivirus, Norton, caught a file named "f_00225d" that had been downloaded to the cache of Chrome which is labeled as JS.Malscript!g1, but there was a delay before the file was detected and quarantined (I have included an image of the detection history by Norton for that file). I have run many scans (Norton 360, Norton Power Erasure, Malwarebytes Premium, Kaspersky, and ESET Antivirus) to make sure the virus did not make any addition changes or bury itself somewhere in my computer, and while everything comes back clean, I still have a sense of unease. I also noticed some odd behaviors since then, including the creation of three suspicious files in the System32 folder (which I have attached as an image) within an hour of the detection by Norton, and then today, svchost.exe (located in the System32 folder) wrote 119 MB onto the disk, and then 7 minutes later, MSIEXEC.exe repeatedly attempted to access Norton's files which it blocked. Additionally, an odd program called AcroServicesUpdater2_x64.exe attempted to access my network resources, and when I try to locate or scan the file, it doesn't even exist (I have included an image of that log as well). I know I may just be interpreting all of these behaviors as odd due to the virus detection putting me on edge, but I want to make absolutely sure my computer is clean. I have attached the log for my Malwarebytes Premium scan, and I have attached the two logs from Farbar Recovery Scan Tool. I hope this is just my paranoia acting up, but if there is something wrong, I hope you will be able to guide me through how to fix it. Thank you for your time and help!