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qball263

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Posts posted by qball263

  1. Hi Rechstulk,

    Please do the following to see if it corrects it:

    Step 1: Verify Internet Connectivity of Internet Explorer:

    • Click on Start and select Run
    • In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:
      REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f


    • Try updating again and if it does not work then please proceed to Step 2

    Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:

    For Windows XP:

    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
    • C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware\rules.ref
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\System32\drivers\mbamswissarmy.sys

    For Windows Vista or Windows 7:

    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
    • C:\ProgramData\Malwarebytes' Anti-Malware\rules.ref
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\System32\drivers\mbamswissarmy.sys

    For 64 bit versions of Windows Vista or Windows 7:

    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
    • C:\ProgramData\Malwarebytes' Anti-Malware\rules.ref
    • C:\Windows\System32\drivers\mbam.sys
    • C:\Windows\SysWoW64\drivers\mbamswissarmy.sys

    Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

    Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3

    Step 3: Verify Your Internet Connection Settings:

    • Open Internet Explorer
      • Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser

      [*]Click on Tools at the top and select Internet Options

      • Note: If you do not see Tools, press the Alt key on your keyboard and it will show up

      [*]Click on the Connections tab

      [*]Click on the LAN settings button

      [*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it

      [*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it

      [*]Click on the OK button to close the Local Area Network (LAN) Settings window

      [*]Click on the OK button to close the Internet Options window

      [*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly

    Are you saying that I can ONLY use IE8 to update MWB when I downloaded the program with Firefox? If so, I think I'd better get another program.

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