JaimePowerToys

This update fixed it for me! Thanks a lot @shadowwar

Thanks for helping fix this @shadowwar! I've opened an issue in the Community Toolkit repo as well: https://github.com/CommunityToolkit/Windows/issues/253

Hi, I've just got a file here from a fresh VM, so you get less noise. Here's what I did: - Bootstart a new Windows 10 VM. - Make sure I got it updated by getting to the search updates screen and rebooting plenty. - Install Malwarebyte personal, accept trial, do the initial scan until it finishes. - Install PowerToys. The OOBE screen doesn't appear after install (because it's part of PowerToys.Settings.exe). Try to open Settings, also impossible. Verify Malwarebytes Service is occupying a full CPU in Task manager. - Restart the computer. - PowerToys runs at startup, so I've tried to open Settings again, doesn't appear. - Exit PowerToys, which also exits the PowerToys.Settings.exe process (trying to free some resources so that scan for the Malwarebytes diagnostic tool finishes). - Run the diagnostic tool to generate the report. Hope this helps. Thanks, Jaime mbst-grab-results-Jaime.zip

I am on 4.6.4.286

Ah yes, this might to be related to the latest update on Windows 11 (Windows 11 22H2 22621.2361) as well, as reported by one of the users: https://github.com/microsoft/PowerToys/issues/28988#issuecomment-1746771184 Who did many experiments and ended up identifying Malwarebytes as the catalyst: https://github.com/microsoft/PowerToys/issues/28988#issuecomment-1748680182

Thanks for looking into this. I've tried the following: Under Settings > Security > Scan options, please toggle off "Scan within archives", "Use artificial intelligence to detect threats" and "Use expert system algorithms to identify malicious files" + more below, toggle off: "Exploit Protection". I've turned all those off, but PowerToys Settings still won't open, while the "Malwarebytes Service" process is still spiking CPU in Task Manager. Regarding the issue itself, while the original report in the PowerToys repo is mentioning Firefox, it seems the best way to repro this is trying to open the PowerToys Settings application. (double-click the tray icon or right-click the tray icon and select Settings) Thanks, Jaime

Hi, PowerToys is an open source project by Microsoft with a set of utilities for extending windows functionalities. Many users have been reporting recent hang ups and crashes for some of the utilities, and it seems the common denominator is that the users have Malwarebytes installed: https://github.com/microsoft/PowerToys/issues/28988 The users have been able to work around the issue by whitelisting the PowerToys install folder or shutting down Malwarebytes. I've tried installing Malwarebytes on a Windows 10 VM I had and verified that PowerToys only works correctly if I turn off "Malware Protection" in the Malwarebytes settings. There's no report to upload here, since nothing is detected. Malwarebytes just seems to not allow some PowerToys utilities to start. The "Malwarebytes Service" spikes to use a full CPU while this is happening. To reproduce this issue, have Malwarebytes running and try to open up PowerToys settings (double-click the tray icon or right-click the tray icon and select Settings). PowerToys can be installed through: https://github.com/microsoft/PowerToys/releases/tag/v0.74.1 Do you have any insight into what is causing this behavior? The binaries are signed by Microsoft. Thanks, Jaime